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Remove Error DT00X2 (Microsoft Support Scam) - Removal Guide

removal by Ugnius Kiguolis - - | Type: Malware

Error DT00X2 is a Microsoft scam which tricks people into calling the fake support number

Error DT00X2 image

Error DT00X2 is a scam used to mislead users into thinking that they are at the risk of spyware[1] or similar malware capable of leading victims into the loss of their personal data. According to the fake alert, the victim is about to lose Facebook and email logins, credit card data, and similar information which could lead to an identity theft and similar issues. Typically, this alert is displayed either on a suspicious page or as a pop-up. However, there is no point to take DT00X2 virus serious because it is just a Tech support scam which is closely related to the adware. You should never agree to call via the provided +1 888 617 1555 number. 

Name Error DT00X2 scam
Type Malware/adware
Danger level Medium. Users can be tricked into giving the remote control to their device or paying for useless services
Symptoms People are redirected to a questionable website where they receive Error DT00X2 pop-up and are urged to contact the so-called Microsoft Engineer
Fake support number +1 888 617 1555
Distribution Malvertising, software-bundles or infected links
Elimination You can get rid of Error DT00X2 by running a scan with ReimageIntego

Commonly, the fake Error DT00X2 pop-up appears due to an adware[2] program installed on the computer. You can let it in while installing third-party applications or freeware unconsciously. Once it settles on the computer and hijacks all of web browsers, the user is continuously redirected to a potentially dangerous site displaying the fake error message. 

The Error DT00X2 scam typically states the following:

MICROSOFT WINDOWS WARNING
YOUR COMPUTER WAS LOCKED

Error # DT00X2

Call Microsoft Technical Support:
Do Not Ignore This Important Warning..
If you close this page without resolving issue, access to your computer will be disabled to prevent further damage to our network. Your computer has alerted us that it was infected with virus and spyware.

The following data is at risk:

  1. Facebook Login
  2. Credit Card Information
  3. Email Credentials
  4. Browsing History and Data

You must contact us immediately so our engineers can guide you through the recovery process by phone. Please call us within the next 5 minutes to prevent complete loss of your computer.

Call Microsoft Technical Support

Note that Error DT00X2 is not related to Microsoft in any way. Cybercriminals take advantage of well-known companies and use their name to disguise the scam. Therefore, if you call via the provided number, you will NOT be contacted to the certified Microsoft engineer. 

In fact, the given number would connect you with the cybercriminal who would pretend to help you fix Error DT00X2. Usually, attackers ask you to provide remote access to your computer in order to “protect your data and eliminate viruses.” However, the computer is NOT infected as Error DT00X2 pop-up, no matter what it claims. Thus, there is no need to contact so-called support. Instead, dealing with these people can lead you to serious issues, such as infiltration of malware, the loss of your personal data, money, etc.

Error DT00X2 illustrationError DT00X2 is a fake pop-up which informs about non-existing cyber threats and urges to call so-called Microsoft engineer.

Be aware that if you agree to give control over your computer to the criminals behind Error DT00X2 scam, they might not only steal your sensitive data but also infiltrate the system with more cyber threats and offer to purchase a questionable security tool. Keep in mind that such scams are designed to swindle money from gullible PC users. Therefore, don't fall into the trap of online scammers. 

Luckily, if you identify the scam on time, you can just close the tab or window and start Error DT00X2 removal. For that, you will need to get rid of adware-related components which help this potentially unwanted program (PUP) redirect you to malicious websites. 

You can remove Error DT00X2 and the adware automatically with verified security software. IT specialists[3] recommend installing and running a full system scan with ReimageIntego. It will identify all potentially unwanted programs and clean your system from suspicious redirects. 

Inattentive freeware installation can lead to adware infection

As users are redirected to scam websites by adware programs, experts warn that they can get infected with one by rushing through the installation of third-party software. Developers of potentially unwanted programs distribute their products with the help of bundling — a popular marketing scheme which allows offering two applications as one. 

When people agree to install freeware by Recommended, Basic, or Quick mode, they are not disclosed with the information about the optional components which come together with the third-party application. Likewise, you should always change the installation mode to Custom or Advanced to be able to identify an additional element. 

Once you are provided with the full information, you should carefully check all installation steps and search for pre-selected elements. Make sure that you do not agree to install additional toolbars, or alter your browser settings. You can do that by merely un-checking the marks which permit such changes. 

Use a security tool to get rid of Error DT00X2 virus

The easiest way to stop redirects to Error DT00X2 pop-up and other scam sites is to install professional antivirus software for your computer's protection. You should perform regular system scans to make sure that there are none of the potentially unwanted programs present on your PC. 

The list below provides effective security tools which can help you remove Error DT00X2 and similar cyber threats. However, you can use any other certified malware removal software of your choice as well. Just make sure that it is reliable and robust enough to deal with adware-type infections. 

After Error DT00X2 removal, you should not forget to reset all browsers which are installed on your computer. Ad-supported programs tend to place potentially dangerous components on targeted browsers to cause annoying redirects. You can find detailed instructions on how to do that at the end of this article. 

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Error DT00X2, follow these steps:

Delete Error DT00X2 from Windows systems

Identify and remove all questionable applications which have been recently installed on your Windows OS.

To remove Error DT00X2 from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Error DT00X2 (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase Error DT00X2 from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Error DT00X2 from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Error DT00X2-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Error DT00X2, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Error DT00X2 and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Error DT00X2-related entries.Uninstall from Mac 2

Uninstall Error DT00X2 from Internet Explorer (IE)

If IE has been affected, you should check for unknown entries and delete them.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Error DT00X2 and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Error DT00X2 removal.Reset Internet Explorer

Remove Error DT00X2 from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Error DT00X2-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate Error DT00X2 from Mozilla Firefox (FF)

You can stop redirects to suspicious pages by uninstalling unreliable extensions and resetting Mozilla as shown below.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Error DT00X2 and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Error DT00X2 did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Error DT00X2 removal.Reset Firefox 2

Get rid of Error DT00X2 from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Error DT00X2 by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Error DT00X2-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Error DT00X2 removal.Reset Chrome 2

Delete Error DT00X2 from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Error DT00X2 and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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