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Remove Error DT00X2 (Microsoft Support Scam) - Removal Guide

removal by Ugnius Kiguolis - - | Type: Malware

Error DT00X2 is a Microsoft scam which tricks people into calling the fake support number

Error DT00X2 image

Error DT00X2 is a scam used to mislead users into thinking that they are at the risk of spyware[1] or similar malware capable of leading victims into the loss of their personal data. According to the fake alert, the victim is about to lose Facebook and email logins, credit card data, and similar information which could lead to an identity theft and similar issues. Typically, this alert is displayed either on a suspicious page or as a pop-up. However, there is no point to take DT00X2 virus serious because it is just a Tech support scam which is closely related to the adware. You should never agree to call via the provided +1 888 617 1555 number. 

Name Error DT00X2 scam
Type Malware/adware
Danger level Medium. Users can be tricked into giving the remote control to their device or paying for useless services
Symptoms People are redirected to a questionable website where they receive Error DT00X2 pop-up and are urged to contact the so-called Microsoft Engineer
Fake support number +1 888 617 1555
Distribution Malvertising, software-bundles or infected links
Elimination You can get rid of Error DT00X2 by running a scan with Reimage Reimage Cleaner Intego

Commonly, the fake Error DT00X2 pop-up appears due to an adware[2] program installed on the computer. You can let it in while installing third-party applications or freeware unconsciously. Once it settles on the computer and hijacks all of web browsers, the user is continuously redirected to a potentially dangerous site displaying the fake error message. 

The Error DT00X2 scam typically states the following:


Error # DT00X2

Call Microsoft Technical Support:
Do Not Ignore This Important Warning..
If you close this page without resolving issue, access to your computer will be disabled to prevent further damage to our network. Your computer has alerted us that it was infected with virus and spyware.

The following data is at risk:

  1. Facebook Login
  2. Credit Card Information
  3. Email Credentials
  4. Browsing History and Data

You must contact us immediately so our engineers can guide you through the recovery process by phone. Please call us within the next 5 minutes to prevent complete loss of your computer.

Call Microsoft Technical Support

Note that Error DT00X2 is not related to Microsoft in any way. Cybercriminals take advantage of well-known companies and use their name to disguise the scam. Therefore, if you call via the provided number, you will NOT be contacted to the certified Microsoft engineer. 

In fact, the given number would connect you with the cybercriminal who would pretend to help you fix Error DT00X2. Usually, attackers ask you to provide remote access to your computer in order to “protect your data and eliminate viruses.” However, the computer is NOT infected as Error DT00X2 pop-up, no matter what it claims. Thus, there is no need to contact so-called support. Instead, dealing with these people can lead you to serious issues, such as infiltration of malware, the loss of your personal data, money, etc.

Error DT00X2 illustrationError DT00X2 is a fake pop-up which informs about non-existing cyber threats and urges to call so-called Microsoft engineer.

Be aware that if you agree to give control over your computer to the criminals behind Error DT00X2 scam, they might not only steal your sensitive data but also infiltrate the system with more cyber threats and offer to purchase a questionable security tool. Keep in mind that such scams are designed to swindle money from gullible PC users. Therefore, don't fall into the trap of online scammers. 

Luckily, if you identify the scam on time, you can just close the tab or window and start Error DT00X2 removal. For that, you will need to get rid of adware-related components which help this potentially unwanted program (PUP) redirect you to malicious websites. 

You can remove Error DT00X2 and the adware automatically with verified security software. IT specialists[3] recommend installing and running a full system scan with Reimage Reimage Cleaner Intego. It will identify all potentially unwanted programs and clean your system from suspicious redirects. 

Inattentive freeware installation can lead to adware infection

As users are redirected to scam websites by adware programs, experts warn that they can get infected with one by rushing through the installation of third-party software. Developers of potentially unwanted programs distribute their products with the help of bundling — a popular marketing scheme which allows offering two applications as one. 

When people agree to install freeware by Recommended, Basic, or Quick mode, they are not disclosed with the information about the optional components which come together with the third-party application. Likewise, you should always change the installation mode to Custom or Advanced to be able to identify an additional element. 

Once you are provided with the full information, you should carefully check all installation steps and search for pre-selected elements. Make sure that you do not agree to install additional toolbars, or alter your browser settings. You can do that by merely un-checking the marks which permit such changes. 

Use a security tool to get rid of Error DT00X2 virus

The easiest way to stop redirects to Error DT00X2 pop-up and other scam sites is to install professional antivirus software for your computer's protection. You should perform regular system scans to make sure that there are none of the potentially unwanted programs present on your PC. 

The list below provides effective security tools which can help you remove Error DT00X2 and similar cyber threats. However, you can use any other certified malware removal software of your choice as well. Just make sure that it is reliable and robust enough to deal with adware-type infections. 

After Error DT00X2 removal, you should not forget to reset all browsers which are installed on your computer. Ad-supported programs tend to place potentially dangerous components on targeted browsers to cause annoying redirects. You can find detailed instructions on how to do that at the end of this article. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Error DT00X2, follow these steps:

Delete Error DT00X2 from Windows systems

Identify and remove all questionable applications which have been recently installed on your Windows OS.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Error DT00X2 and related programs
    Here, look for Error DT00X2 or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase Error DT00X2 from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Error DT00X2 or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Uninstall Error DT00X2 from Internet Explorer (IE)

If IE has been affected, you should check for unknown entries and delete them.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Error DT00X2 and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Error DT00X2 removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove Error DT00X2 from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Error DT00X2 should be removed from your Microsoft Edge browser.

Eliminate Error DT00X2 from Mozilla Firefox (FF)

You can stop redirects to suspicious pages by uninstalling unreliable extensions and resetting Mozilla as shown below.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Error DT00X2 and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Error DT00X2 removal. Click on 'Reset Firefox' button for a couple of times

Get rid of Error DT00X2 from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Error DT00X2 and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Error DT00X2 removal. Click on 'Reset' button to complete your removal

Delete Error DT00X2 from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Error DT00X2 or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Error DT00X2 removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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