Error DT00X2 (Microsoft Support Scam) - Removal Guide

Error DT00X2 Removal Guide

What is Error DT00X2?

Error DT00X2 is a Microsoft scam which tricks people into calling the fake support number

Error DT00X2 imageError DT00X2 is a fraudulent warning which tries to trick people into calling fake Microsoft engineer.

Error DT00X2 is a scam used to mislead users into thinking that they are at the risk of spyware[1] or similar malware capable of leading victims into the loss of their personal data. According to the fake alert, the victim is about to lose Facebook and email logins, credit card data, and similar information which could lead to an identity theft and similar issues. Typically, this alert is displayed either on a suspicious page or as a pop-up. However, there is no point to take DT00X2 virus serious because it is just a Tech support scam which is closely related to the adware. You should never agree to call via the provided +1 888 617 1555 number.

Name Error DT00X2 scam
Type Malware/adware
Danger level Medium. Users can be tricked into giving the remote control to their device or paying for useless services
Symptoms People are redirected to a questionable website where they receive Error DT00X2 pop-up and are urged to contact the so-called Microsoft Engineer
Fake support number +1 888 617 1555
Distribution Malvertising, software-bundles or infected links
Elimination You can get rid of Error DT00X2 by running a scan with FortectIntego

Commonly, the fake Error DT00X2 pop-up appears due to an adware[2] program installed on the computer. You can let it in while installing third-party applications or freeware unconsciously. Once it settles on the computer and hijacks all of web browsers, the user is continuously redirected to a potentially dangerous site displaying the fake error message.

The Error DT00X2 scam typically states the following:


Error # DT00X2

Call Microsoft Technical Support:
Do Not Ignore This Important Warning..
If you close this page without resolving issue, access to your computer will be disabled to prevent further damage to our network. Your computer has alerted us that it was infected with virus and spyware.

The following data is at risk:

  1. Facebook Login
  2. Credit Card Information
  3. Email Credentials
  4. Browsing History and Data

You must contact us immediately so our engineers can guide you through the recovery process by phone. Please call us within the next 5 minutes to prevent complete loss of your computer.

Call Microsoft Technical Support

Note that Error DT00X2 is not related to Microsoft in any way. Cybercriminals take advantage of well-known companies and use their name to disguise the scam. Therefore, if you call via the provided number, you will NOT be contacted to the certified Microsoft engineer.

In fact, the given number would connect you with the cybercriminal who would pretend to help you fix Error DT00X2. Usually, attackers ask you to provide remote access to your computer in order to “protect your data and eliminate viruses.” However, the computer is NOT infected as Error DT00X2 pop-up, no matter what it claims. Thus, there is no need to contact so-called support. Instead, dealing with these people can lead you to serious issues, such as infiltration of malware, the loss of your personal data, money, etc.

Error DT00X2 illustrationError DT00X2 is a fake pop-up which informs about non-existing cyber threats and urges to call so-called Microsoft engineer.

Be aware that if you agree to give control over your computer to the criminals behind Error DT00X2 scam, they might not only steal your sensitive data but also infiltrate the system with more cyber threats and offer to purchase a questionable security tool. Keep in mind that such scams are designed to swindle money from gullible PC users. Therefore, don't fall into the trap of online scammers.

Luckily, if you identify the scam on time, you can just close the tab or window and start Error DT00X2 removal. For that, you will need to get rid of adware-related components which help this potentially unwanted program (PUP) redirect you to malicious websites.

You can remove Error DT00X2 and the adware automatically with verified security software. IT specialists[3] recommend installing and running a full system scan with FortectIntego. It will identify all potentially unwanted programs and clean your system from suspicious redirects.

Inattentive freeware installation can lead to adware infection

As users are redirected to scam websites by adware programs, experts warn that they can get infected with one by rushing through the installation of third-party software. Developers of potentially unwanted programs distribute their products with the help of bundling — a popular marketing scheme which allows offering two applications as one.

When people agree to install freeware by Recommended, Basic, or Quick mode, they are not disclosed with the information about the optional components which come together with the third-party application. Likewise, you should always change the installation mode to Custom or Advanced to be able to identify an additional element.

Once you are provided with the full information, you should carefully check all installation steps and search for pre-selected elements. Make sure that you do not agree to install additional toolbars, or alter your browser settings. You can do that by merely un-checking the marks which permit such changes.

Use a security tool to get rid of Error DT00X2 virus

The easiest way to stop redirects to Error DT00X2 pop-up and other scam sites is to install professional antivirus software for your computer's protection. You should perform regular system scans to make sure that there are none of the potentially unwanted programs present on your PC.

The list below provides effective security tools which can help you remove Error DT00X2 and similar cyber threats. However, you can use any other certified malware removal software of your choice as well. Just make sure that it is reliable and robust enough to deal with adware-type infections.

After Error DT00X2 removal, you should not forget to reset all browsers which are installed on your computer. Ad-supported programs tend to place potentially dangerous components on targeted browsers to cause annoying redirects. You can find detailed instructions on how to do that at the end of this article.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Error DT00X2. Follow these steps

Uninstall from Windows

Identify and remove all questionable applications which have been recently installed on your Windows OS.

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

You can stop redirects to suspicious pages by uninstalling unreliable extensions and resetting Mozilla as shown below.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Error DT00X2 registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting malware

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.


Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

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Ugnius Kiguolis
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