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IPhone virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Malware
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The preconditions for iPhone virus keep appearing

The image displaying iOS virus

iPhone virus defines different malware variations created for iOS. While some users are convinced that is no malware for  OS and cannot exist, meanwhile, cyber criminals create actual malicious software for macOS and iOS. Indeed, the percent of malware is much lower than the one designed for Windows and Android, a slightly rising number should be a wake-up call. 

Mac and iOS users are convinced that their devices are immune to infections due to a few reasons:

  • limited access to system files
  • fragmented OS[1]
  • restricted permit for third-party apps

While it is possible to install certain third-party apps on macOS, it is not an option for iPhone devices. The company’s and users’ attitude that neither of their products needs additional protection may be perilous. The reality is suggesting another fact – both, macOS and iPhone, virus exists. Let us review the types of malware and ways to remove iPhone virus.

PUPs target Apple products

Troublesome adware programs and scripts are one of the most prevalent PUP and Windows malware type. Cyber villains oriented at Apple production take inspiration from such trend as well. MacOs users may agree having spotted a suspicious Safari alert[2].

It warns about the device being occupied by a virus. Usually, such alert would also alarm them that their data is about to be stolen. Nonetheless, as common for all scams, it includes a fake Apple Support phone number. Note that Apple does not display such notifications in random messages nor displays a phone number.

Since tech support scams[3] plague Safari browser, iPhone users may encounter such online deception as well. You should not also forget a common online scam which offers iPhone devices for free.[4]

Frustrating pop-ups is another common form of iPhone virus. Since they function via a web-script planted into the browser, they might bother you from time to time popping up or bother you every time you launch the browser. Some of them happen to be quite persistent as you need to shut down Safari by force.

Browser hijackers also exist for Apple users. One of the recent samples is search.stuckopoe.com hijacker. It pretends to be an ordinary search engine while it collects non-personal information and uses it for “service improvement” purposes.
While it displays pop-ups once in a while, the most negative aspect is related to its elimination.

When you enter the page with removal instructions, it offers to install the elimination tool called as Uninstaller.dmg file. The problem is that it is infected with macOS:Genleo-BQ adware. If you use a standard version of Safari on your iPhone, beware of such hijackers.

Pegasus spyware – for iPhone devices

This spying software is one of the best illustrating samples that Apple, especially iOS devices, can be infected with malware and, in fact, one of the most daunting. It has been spotted in August 2016. The malware is suspected to have been developed by an Israeli company NSO group[5] which has been notoriously known for developing spyware.

The malware does not target random targets, but only selected users. They receive deceptive SMS messages with links. If clicked, they would download the spyware designed for non-jailbroken iPhone devices. It functions on the basis of three zero-day day vulnerabilities.

Once it gets activated fully, it would exert a complete surveillance on a user. It spies both, easily accessible and encrypted, messages as well as it can listen to audio files. Another problem is that it is capable of self-destructing if it does not connect to a remote Command and Control server for 60 days. The malware developers also designed an Android counterpart of Pegasus malware.

Due to the elaborate behavior and structure, it is quite troublesome to detect this malware. It does not reveal any of its presence signs in the Activity Monitor, let alone iPhone devices which do not have such tool. You will need to download additional programs for detection and perform certain steps. More information on Pegasus removal is provided here.

Ransomware on iOS?

As Android ransomware has become a common trend, one can assume that the time will come for iPhone devices as well. Such suspicions are not completely irrational as a few of Mac ransomware samples were already released into the cyber space. One of them pretends to be a tool called “Patcher” created for pirating software purposes[6]. It is written with the Swift programming language.

The malware was distributed via BitTorrent domains. It operates similarly to Windows-based crypto-malware as it hides in a .zip folder. The malware was not properly programmed as it had “buggy” transparent looks and failed managing decryption keys, which eventually resulted in the loss of decryption possibility.

Unfortunately, it still encrypted users documents and photos. Though such malware samples have been found targeting Mac, iPhone users should become wary as well.

Malware prevention on the phone

Different malware threats are distributed via different channels. Earlier discussed iPHone adware and hijackers are spread via web scripts. Since they are not visible for ordinary users, detecting them might be troublesome. On the other hand, you can limit the probability of such iPhone virus by avoiding to click on the links placed in the websites with gaming, gambling or other dubious content.

Regarding more elaborate malware, iPhone users may find this advice useful:

  • Update system software once the update are released
  • Do not download unnecessary third-party apps

Now let us discuss iPhone virus removal options.

Eliminate iPhone malware

If pop-ups plagued your phone, reset the browser. In the case of a tech support scam, exit the page. If you cannot cancel it, force a shutdown on a browser. In order to cease the redirect from activating itself again, go to Settings, tap on Safari icon and choose Clear History and Website Data.

Unfortunately, at the moment, iPhone devices do not accept anti-virus and malware elimination utilities, unlike macOS which approves Malwarebytes Anti Malware. If you notice unusual behavior in the phone, such as crashing apps or locked files, perform iPhone factory reset. Go to Settings, navigate to General, tap on Erase All Contents option.

You can remove iPhone automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove iPhone virus you agree to our privacy policy and agreement of use.
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Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall iPhone virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual iPhone virus Removal Guide:

Mac OS XSafari

Remove iPhone from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

MacOS users have a certain advantage over iPHone users as they can install certain security apps to delete exquisite malware.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for iPhone or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.Click on every malicious entry and select 'Move to Trash'
Mac OS XSafari

Remove iPhone from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Clear browsing data to cease the annoying iPhone virus pop-ups from appearing again.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for iPhone or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by iPhone, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete iPhone removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of iPhone registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References

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