Fixit Trojan (Removal Guide) - Jul 2018 update

Fixit Trojan Removal Guide

What is Fixit Trojan?

Fixit Trojan – a dangerous malware that can steal your personal data

Fixit trojanFixit - a malicious trojan horse that can compromise your PC's safety

Fixit is a dangerous Trojan horse[1] that can appear on your computer out of nowhere. Typically, these sneaky cyber threats enter computers via phishing emails, cleverly engineered by cybercriminals. Systems that are not protected by security software are especially vulnerable and have a higher chance of infection. The malware is capable of modifying system parameters, reading and transferring personal information to hackers and may even engage in downloading and installing other viruses, such as ransomware.[2]

Name Fixit
Type Trojan
Also known as Trojan:DOS/Fixit.B
Targeted operating systems All versions of Windows and Android
Main dangers Installation of additional malware, personal details exposure
Symptoms Rarely any symptoms are present, although the virus can cause increased CPU usage, system crashes, and similar
Distribution Spam emails, malicious websites, repacked installers, illegal or cracked software, etc.
Detection and elimination Use reputable security software – FortectIntego or Malwarebytes

Trojans are well known to replicate, replace or duplicate existing executable files. Therefore, a legitimate process FixIt.exe, ran by legitimate software TODO by Accer, may be a part of the malicious file. Therefore, if you have the software installed, security experts[3] recommend to scan your machine with FortectIntego or Malwarebytes and remove Fixit virus if it is detected. You should be especially concerned if several processes are running in the Task Manager. If the

The primary purpose of hackers is to obtain access to your device. For that, they employ spam bots which distribute malicious payload via the malicious email attachments or hyperlinks. Once installed, Fixit trojan modifies specific system settings, such as Windows registry. This allows the virus to ensure it is booted with every system launch.

As soon as modifications are complete, Fixit malware begins its malicious activity. Unfortunately, Trojans rarely show any signs or symptoms, resulting in a prolonged operation of the virus on the device. This can lead to severe consequences, such as sensitive data disclose to bad actors, as well as hardware wear and tear or even malfunction.

In some cases, Fixit Trojan might display the following signs:

  • Increased operation of CPU or GPU, or both;
  • Frequent BSoDs;
  • Software crashes or malfunctions;
  • Occasional advertisement displayed via redirects or pop-up windows;
  • Overall slow performance of the PC.

Additionally, malware could inject other threats, such as banking trojans, crypto-miners, keyloggers, and other dangerous viruses. Thus, we suggest you not delay Fixit Trojan removal. Don't forget that manual elimination will not be successful, and you need to use the security tool.

Fixit malwareFixit is malware that typically infiltrates users' machines via spam emails

Avoid malware by being careful online

Malware is a sneaky piece of software, capable of making significant changes on your machine to serve a particular purpose to cybercriminals. Of course, the best practice would be never to get infected with viruses. However, in practice, it does happen to many people, especially those who least expect it. Although there are no 100% safe-proof methods, you can drastically decrease chances of infection by knowing how malware spreads.

The most prevalent trojan horses' distribution tactic is by using spam emails. These malicious messages contain attachments which carry the payload. In other cases, hackers might include links to malicious websites that automatically download and install malware. Therefore, you need to be wary when it comes to emails that come from questionable sources.

Make sure you never open emails that are suspicious, and always check the “From” address, as it is the easiest way to catch a phishing email. Additionally, email providers often flag suspicious messages as spam. Make sure you don't ignore those warnings.

In addition to avoiding questionable emails, you should also make sure that your system is secured with anti-virus software that uses real-time protection feature. Additionally, stay away from porn, gambling, file-sharing and other third-party websites.

Use security software to get rid of Fixit Trojan

Fixit removal should not be attempted without using FortectIntego, Malwarebytes, or another reliable anti-malware program. Trojans are well known for their ability to avoid detection by disabling security software. Thus, you should enter Safe Mode with Networking (as explained below) and perform full system scan from there.

Beware that you should not struggle to remove Fixit virus manually. The code of such malicious program is hugely complicated, and manual elimination should only be left for professional IT experts.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Fixit Trojan. Follow these steps

Manual removal using Safe Mode

To eliminate Fixit Trojan from Windows, enter Safe Mode with Networking the following way (not that this step is not needed it security software works properly in normal mode):

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove Fixit Trojan using System Restore

Delete the virus using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Fixit Trojan. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that Fixit Trojan removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Fixit Trojan and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting trojans

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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