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Remove My.com game center virus (Removal Guide) - Virus Removal Instructions

removal by Alice Woods - - | Type: Malware

My.com game center is an online gaming platform that gets installed on PC bundled with free games

My.com game center virus

My.com game center is a questionable third-party gaming website that allows access to free-to-play, premium, client, browser-based games, and features a convenient search by genre function. However, this app has been reported by many Steam users for stealthy infiltration via freeware bundles and peer-to-peer[1] services. Therefore, it has been classified as a potentially unwanted program (PUP), which may aggressively launch a gamecenter.exe file, insert unwanted extensions on Google Chrome, and promote its service continuously.

My.com game center domain has recently switched to store.my.games and the two can appear on people’s computers interchangeably. My.com game center virus is not a correct reference since the website does not feature malicious traits. While visiting it, no offensive or misleading ads appear no the screen. Nevertheless, based on people’s reports, when installed via bundles it may act in a suspicious way. Trying to play a related game that the user willingly downloaded, the my.com game center pop-up window may show up saying “Updating… Please wait. Do not close the window.”

Name My.com game center
Classification Potentially unwanted program (PUP) / malware
Related files gamecenter.exe, store.my.games
Distribution Based on research, this application is typically distributed via peer-to-peer sharing sites, third-party download websites, and games shared on Steam
Symptoms AV engine may flag gamecenter.exe as potentially dangerous, the desktop app for My.com game center is created, the web browser may redirect to the gaming platform and display related advertisements
Danger level This gaming platform is not malicious. However, it may expose visitors to questionable websites or promote dubious software
Removal process The app can be eliminated manually: disable the related process, remove the associated freeware, and get rid of the desktop app via Contol Panel. However, sometimes manual removal fails due to missing uninstaller. In this case, a professional anti-malware might help
Fix software Even though this PUP does not damage the computer on its own, it is capable of initiating setting and registry changes. Therefore, to fix malware damage, use Reimage Reimage Cleaner Intego tool

As we have already pointed out, the website is not malicious. There are no malicious codes on the website, though it cannot be related to phishing, scamming, or data stealing. However, tens of people seek to find out is my.com game center safe to visit[2], especially when it comes to the system after downloading Armored Warfare or other games via Steam. As one of the users explained:

Today I installed Armored Warfare via Steam and my system went straight away in alarm mode after the full install. Malware try to infect my system via there My.com Game Center (not Valves) which runs together with Armored Warfare. I have “Dark Layer” scan on my system to protect my system from being infected. I got 10 red warning all from attempt to infect the Steam gamecenter.exe files to infect of System Idle processes.

It is very likely that Armored Warfare spreads bundled with My.com Game Center virus, but other games or software may also contain its installer under Quick installation option. The main executable of this app is gamecenter.exe, which is not malicious and normally should not be flagged as a virus by AV engines. 

However, some AV engines may recognize the mentioned executable file as potentially dangerous as the scrip analysis reveal unusual behavior, for example, an attempt to initiate aggressive advertising campaigns or drop cookies without asking for the user's permission. 

Although the discussed platform does not pose direct harm to the system, we will try to explain how to uninstall my.com game center completely as a help for those who installed it unwillingly. Besides, we do not recommend people relying on the content that this platform offers or displays. That's because the app might offer to download and install suspicious games or generate misleading advertisements offering useless or rogue software. 

Apart from questionable ads, the My.com Game Center malware can initiate web browsers redirect to its homepage or affiliate websites on a regular basis. The app may be related to the web browser's extensions that might have changed default settings, thus you should also check Chrome or another web browser that you use and disable them. At best, reset web browser's settings to disable both extension and tracking cookies[3] that may be used by My.com launcher for spreading browsing history to third parties. 

My.com game center PUP
My.com game center is a doubtful application that may use suspicious methods to promote its service

Now, after clarifying what is my.com game center capable of, we will try to explain how to perform its removal in a proper way. First of all, you should find the mycomgames.exe file in Windows Task Manager and disable it. The original uninstaller can normally be found in C:\Users\USERNAME\AppData\Local\MyComGames\ folder, but in some cases, malware can get installed on C:\Windows\System32 as well. If you found it, eliminate it from the system. You should do the same with the game or software that was installed along with it. 

In case you cannot remove my.com game center virus manually, then we recommend using a reliable anti-malware tool, for example SpyHunter 5Combo Cleaner or Malwarebytes. Besides, a full Windows repair is recommended afterward to reset setting changes, delete registry entries, and perform similar optimization tasks. Reimage Reimage Cleaner Intego can help in this case. 

Potentially unwanted programs are distributed in a deceptive way to trick people into installing them unconsciously

Programs are classified as potentially unwanted because of stealthy infiltration techniques. Sometimes PUPs are disguised in drogue software update ads or hyperlinks that redirect to PUP download websites. However, the vast majority of PUP download cases are registered on freeware sharing websites and peer-to-peer services. The term used to describe PUP distribution is internationally known as bundling. 

Software bundling is a deliberate trickery when freeware developers disguise additional downloads (add-ons, extensions, apps) under the Quick or Basic installation setup. Additional programs are pre-checked by default. The checkmark stands for a user's agreement for the installation of “optional components.” If the user fails to remove those checkmarks, unwanted programs that can later display ads, track browsing activities, and initiate whatever tasks they want, are automatically installed. 

My.com game center ads
My.com game center app cause web browser's redirects and display intrusive update ads, sing in requests and similar

There are two ways to prevent PUPs from getting installed: 

  • Do not download free programs;
  • Download free programs from reliable sources only and always select Advanced installation setup. Unmark additional downloads before clicking the 'Finish' button. 

In addition, it's important to keep anti-malware protection activated. We recommend using a tool that has an in-built real-time protection feature. It may report in advance a malware's attempt to install on your PC without permission. 

A guide on how to eliminate my.com game center virus from the system

If you have been tricked to install malware on your PC, now you should remove my.com game center virus with all related programs that it came along with. To help you with the elimination process of this sneaky app, our cybersecurity experts have prepared a step-by-step tutorial that has to be done. 

For users who have less experience in malware removal and can find it difficult to look for executable files and other entries, we can give a piece of advice – use a reliable anti-malware program. It will find all potentially dangerous entries and eliminate them successfully. 

If you noticed that Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, or another web browser that you prefer using redirects to this unwanted gaming platform, you will have to remove my.com game center add-on from the web browser's settings. 

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove My.com game center virus, follow these steps:

Remove My.com game center from Windows systems

The my.com game center removal from Windows is usually not a difficult task to achieve. Please follow this step-by-step guide to do that:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall My.com game center and related programs
    Here, look for My.com game center or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of My.com game center from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for My.com game center or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase My.com game center from Internet Explorer (IE)

People can unwillingly find out what is my.com game center malware after downloading a freeware. If you are one of them, clean your browser's settings. 

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for My.com game center and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete My.com game center removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete My.com game center virus from Microsoft Edge

Eliminate PUPs from your web browser to stop advertising activities.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, My.com game center should be removed from your Microsoft Edge browser.

Eliminate My.com game center from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select My.com game center and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete My.com game center removal. Click on 'Reset Firefox' button for a couple of times

Uninstall My.com game center from Google Chrome

Terminate my.com game center virus on Chrome with the help of these instructions.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select My.com game center and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete My.com game center removal. Click on 'Reset' button to complete your removal

Remove My.com game center from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for My.com game center or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete My.com game center removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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