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Remove virus (Removal Guide) - Sep 2016 update

removal by Jake Doevan - - | Type: Browser hijacker

What should you know before searching on

If you get easily irritated by pushy advertising, virus may turn your browsing into a complete nightmare because this search engine is set to redirect its users to sponsored websites. However, before you start noticing such behavior, you may fall into thinking that it is useful and trustworthy search site. First of all, it offers six different buttons to people’s favorite websites and is available in English, German, Spanish, French, Italian, Russian, Polish, Portuguese and other languages. Also, it offers downloading the image from its main page for free. It is a nature-themed high resolution picture which can easily decorate your desktop. Finally, it shows you time and friendly-looking phrases on its main page and lets you know about interesting sites by causing redirect activity. You can be rerouted to websites that compare prices, inform you about lotteries and sales, etc.

Questions about virus

Everything seems nice, so why should you remove from your computer? First of all, it is a browser hijacker, so it may appear on your browser without authorization. If your browser has suddenly started loading this suspicious search engine as your homepage and a default search engine instead of your regular one, you are hijacked. Also, if you took a closer look at it, you can notice that it is designed mainly for affiliate advertising. Its developers’ intent to monetize the program may be understandable, but the ads and sponsored links which start flooding the browser after its installation are barely tolerable. Besides, what is the use of a search engine which attacks you with ads instead of providing with relevant search results? Just scan your system with Reimage Reimage Cleaner Intego or some other anti-malware utility capable of eliminating browser hijackers and we can assure you that you will not regret the removal.

An illustration of the browser hijacker virus

Keep in mind that the sponsored links it generates in the search results and the ads it injects on random sites can be extremely intrusive and overlay the original content of the website. Moreover, uses additional computer resources to generate this excessive amount of ads which, naturally, slows down the system’s performance. As a result, the browser may take longer to load the desired pages or simply crash in the process. In addition to all the problems, such system hijack triggers a number of other risks, such as privacy violation, system security issues, etc. So, in case you are still thinking whether you should remove from your browser or not, remember, that the longer this virus stays on the computer, the more intrusive it becomes.

How can I avoid this infection?

Do not wait until takes over your browser and starts imposing its rules on you. Fend it off with anti-malware tools, anti-spyware utilities and other professional software you can trust your computer’s security with. Always keep your protection programs up to date. You do not want them to expire and lose their functionality. Pay attention to your own behavior online too. Check the reliability of the sites you are visiting and make sure you download your software only from the most reputable ones. Nonetheless, always investigate the downloaded apps for potentially hidden content by reading the Privacy Policy and End User’s License Agreement that can reveal lots of important details about tracking, third party content and similar information. We also recommend opting only for Custom or Advanced installation options to get an ability to monitor installation of the freeware. To prevent infiltration of Ourstartpage, you need to uncheck all check marks that claim that you want to check your start page or the default search engine on your computer. Also, you should not let suspicious add-ons and extensions to the system.

What are the best removal methods?

When infected with and similar browser hijackers, professionals always recommend beginning their removal with a full system scan. This investigation helps you bring up all the hidden virus components, junk files and other malware from the depths of your system. Then, you can either let your antivirus to get rid of these issues or try removing them yourself. Choosing to remove manually is quite a challenge, but it can be easily overcome with the help the help of professional instructions which you will find provided at the end of this article. But remember, automatic tools are more precise and can investigate the system more inclusively.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner. virus snapshot
The second image of virus

To remove virus, follow these steps:

Eliminate from Windows systems

To eliminate hijack and its outcomes, you need to uninstall each of its components. You should try to find suspicious toolbars and other search-related apps that do not belong to Microsoft and other companies that are known as reputable. Also, make sure you remove ://….. from Windows Shortcuts/Target field.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Get rid of from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete from Internet Explorer (IE)

To fix your Internet Explorer, make sure you remove ourstartpage add-on and other unknown entries. You should also don’t forget to reset your browser.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Remove virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Uninstall from Google Chrome

To remove virus from Chrome, you should find all suspicious add-ons installed on this browser. Sort them by date to find the recent ones.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Eliminate from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  1. fabian douei says:
    July 6th, 2016 at 8:58 am

    this site looks so nice ! why does it have to be infested with ads…:(

  2. endythefourth says:
    July 6th, 2016 at 9:00 am

    Manual removal did not do the trick for my pc… Planning to purchase some new antivirus now..

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