PowerWare virus: what it is and how to remove it

PowerWare is yet another malicious program that falls into the category of ransomware. It spreads using the same way as Locky virus, so you can get infected with this ransomware after downloading a safe-looking email attachment that claims that it is a report from your CEO.

Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

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Screenshot of PowerWare virus: screenshot
PowerWare virus as our 2016 report showed it.

PowerWare virus: summary

Detection namesNo Microsoft detection name is known
Ransom noteFILES_ENCRYPTED-READ_ME.HTML; the text of the note is not in our records
ContactNot recorded in our earlier report
Encrypted file extension.tax2013
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DistributionNot recorded in the old report
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 9 more facts
DamageNot recorded in the old report
NamePowerWare virus
TypeFile-encrypting ransomware
SymptomsFiles renamed with a new extension and a ransom note left in folders
EvidenceOne write-up by a security site; no sample analysed yet
Encrypted files.tax2013
Free decryptorNo free decryptor is known (checked 7 October 2026)
First seen22 July 2016
Facts checked7 October 2026

What to search your PC and browser for

  • File extension: .tax2013
  • Note file: FILES_ENCRYPTED-READ_ME.HTML

How PowerWare virus behaves

From our report of Jul 2016 · not reviewed since

What to expect from PowerWare virus?

PowerWare is yet another malicious program that falls into the category of ransomware.

It spreads using the same way as Locky virus, so you can get infected with this ransomware after downloading a safe-looking email attachment that claims that it is a report from your CEO. Typically, spam is used to transmit a malicious code that gets activated immediately after opening the file via Word with Macros function enabled. The malicious code downloads components of PowerWare virus and executes them.

Once executed, this virus infects the entire computer system - it finds and encrypts all important files using a complex encryption algorithm. Once the encryption process is over, ransomware drops FILES_ENCRYPTED-READ_ME.HTML files in every folder that stores the encrypted data. The note of PowerWare informs the victim that the data was encrypted, and announces that it is impossible to decrypt the data without a particular decryption key.

It offers the decryption key for 500 US dollars, but only for an estimated period of time; if the user fails to pay the ransom within the given period of time, the cost of decryption key doubles, which means it costs 1000 US dollars then.

Fortunately, security experts have already managed to configure a PowerWare decrypter. It was presented in the middle of July 2016. According to these researchers, they managed to create the tool for unlocking encrypted files because of a weak encryption algorithm.

However, this decrypter is written in Phyton programming language and requires Windows CLI knowledge. If you cannot call yourself an advanced PC user, you should try one of PowerWare removal methods and data recovery tips that are given bellow.

There is one interesting fact about PowerWare virus. Unlike other ransomware, it also encrypts data with these extensions:

  • .tax2013
  • .tax2014
  • .tax2015
  • so on

The loss of these documents can be a disaster for residents of USA as taxpayers are supposed to store these documents safely for 3 years at least. These files include information about taxes that resident has already paid. Apparently, some people get scared to lose such important documents and might start to consider paying the ransom to get them back.

We strongly advise you NOT to do so. You can never know if these frauds are going to give you the decryption key; therefore, paying the ransom should be the last thing you should think of when trying to retrieve lost data. We would like to encourage you to ignore the commands of cyber criminals and NOT pay the ransom.

If you have decided not to pay, you should remove PowerWare as soon as possible. You can do it manually, but we strongly recommend you to secure your PC in advance and use automatic removal method. For that, you need to select a reputable anti-spyware, update it and run a full scan.

Screenshot of PowerWare virus: screenshot
PowerWare virus in our 2016 report.

From our report of Jul 2016 · not reviewed since

How does this ransomware spread?

PowerWare virus can be hidden in the content of high-risk websites, so in order to avoid downloading it unintentionally, avoid clicking on aggressive pop-up ads or intrusive banners.

Bypass all ads that claim you have won something, or that you are a lucky user - usually, such ads are nothing but a scam that can make you visit high-risk websites, so do not click on them.

As we have already mentioned, this ransomware spreads via email, so make sure you do not open any suspicious emails coming from unknown senders. Also, avoid opening emails that fall into Spam or Junk boxes.

If your device has already been affected by the virus, you should delete it from your system ASAP.

The PowerWare virus ransom note

The note is called FILES_ENCRYPTED-READ_ME.HTML.

We did not record the full text of the ransom note in our report.

How to remove PowerWare virus

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove PowerWare virus and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    Unplug the network cable or turn off Wi-Fi, and disconnect USB drives, external disks and network shares, so PowerWare virus cannot reach more files. Pause OneDrive, Google Drive or Dropbox sync, because synced folders upload the encrypted copies over the good ones.

    Leave the PC on but offline while you read the next steps, since a restart can let the ransomware run again. This applies to Windows 11 and Windows 10 alike.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and confirm the family

    Your files now end in .tax2013 and the instructions are in FILES_ENCRYPTED-READ_ME.HTML. Save both to a USB stick, a copy of the note and two small encrypted files, before anything else.

    On another device, check them with ID Ransomware or Crypto Sheriff: the family name decides which decryptor, if any, can help. Keep the note's ID and contact line for your report.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    Our last check found that for PowerWare virus, no free decryptor is known (checked 7 October 2026). Look again yourself in the No More Ransom list and the free decryptor pages of Emsisoft, Avast and Kaspersky, which add new families every year.

    A decryptor needs the ransomware gone first, or it encrypts the files again. Keep at least one copy of the encrypted files on an external drive, even if no tool works yet.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Removing PowerWare virus does not bring the files back, but it has to come first. Start with Defender's Full scan, then the offline scan from the same Scan options page, which checks the disk before Windows loads.

    If the scan cannot start, use Safe Mode with Networking. Delete the ransom notes only after you have saved a copy, because removal tools sometimes leave them behind on Windows 11 and Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Windows keeps shadow copies for restore points and backups, and some ransomware fails to delete them. vssadmin list shadows in an administrator Command Prompt tells you at once whether any exist.

    If they do, right-click the folder that held your files, open Properties > Previous Versions, select a version from before the attack, and click Open to check it before you Restore or copy the files out. Windows 11 and Windows 10 both have the tab.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    A backup made before the attack is the surest way back. Connect it only once the PC is clean, then restore from File History, Windows Backup, OneDrive's Restore your OneDrive or your own external copies.

    Without a backup, try file recovery: the originals that PowerWare virus deleted may still be on the disk until something overwrites them. Install nothing new on the drive you want to recover from on the Windows 11 or Windows 10 PC.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment.

Windows 7 / Vista / XP

  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list.Windows 7/XP

Windows 10 / Windows 8

  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot.Choose an option
  7. Go to Advanced options.Advanced options
  8. Select Startup Settings.Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking.Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following: Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files
  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter): %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

From our report of Jul 2016 · not reviewed since

How to remove PowerWare?

There is no guarantee that paying the ransom is going to help you to get your files back.

You should never trust cyber criminals! If you do not want to lose your files AND your money, remove PowerWare virus without a hesitation immediately. If you do it soon enough, you might stop the encryption process and save some of your data. If your files were already encrypted, unfortunately, there is nothing much you can do.

If you want, you can try some of these tools - they might help: Photorec, R-studio. You can recover all your files if you have copies of your data stored somewhere else, for example, phone, other computer, external hard drive, USB, or DVD. Before you plug any device to your computer, firstly remove PowerWare virus and all of its components.

PowerWare is an advanced computer threat, which is quite hard to remove. That's why we do NOT recommend using manual removal option provided by other security-related websites. You should opt for the automatic removal option and install one of these programs: , .

If you have never dealt with similar computer viruses, you should know that some of them tend to block legitimate anti-malware software while trying to prevent their removal from the system. In this case, use a guide below to unblock your anti-spyware and finish PowerWare removal process.

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Protect the files you restore

Restore only after the scans are clean and the PC no longer shows files that end in .tax2013 and no longer open; otherwise the restored copies can be damaged again.

Then build a backup that survives the next infection:

  • one copy in the cloud with version history
  • one on an external drive that is disconnected between backups
  • the working copy on the PC

Version history matters because a backup that syncs damaged files overwrites the good ones.

How to do this with the tools built into Windows: the 3-2-1 backup rule on Windows.

Protect your privacy - employ a VPN

There are several ways how to make your online time more private - you can access an incognito tab.

However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise.

Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and VPN will let you browse the Internet without a feeling of being spied or targeted by criminals.

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers - human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence.

In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. is one of the leading file recovery solutions you can find on the market - it is likely to restore even lost emails or data located on an external device.

Questions about PowerWare virus

Should I pay the ransom in FILES_ENCRYPTED-READ_ME.HTML?

Not before you have tried everything else. Identify the family from FILES_ENCRYPTED-READ_ME.HTML and one encrypted file, check No More Ransom for a free decryptor, and look for clean copies in OneDrive, backups and Previous Versions.

Paying funds further attacks, may be illegal if the group is sanctioned, and is no promise of a working key: many victims get partial or broken decryption. If you consider paying for business-critical data, involve the police and a professional incident responder first, and never pay through intermediaries who promise their own decryption.

How do I open .tax2013 files?

You cannot open them by renaming or by choosing another program. The .tax2013 ending shows that PowerWare virus encrypted the content, and only the matching key can reverse it. Renaming a file back to .docx or .jpg changes nothing except the icon, and it can confuse a future decryptor, so leave the names as they are.

To get the content back, use a backup, an unencrypted copy elsewhere, or a decryptor listed on No More Ransom if one exists for PowerWare virus. Store the encrypted files on an external disk until then.

Is there a free PowerWare virus decryptor?

We last checked on 7 October 2026, and for PowerWare virus no free decryptor is known. We check No More Ransom, which collects free tools from police and security companies, and the decryptor pages of the major antivirus vendors. A working decryptor exists only when the encryption has a flaw or the keys were leaked or seized.

Ignore sites and videos that offer a "PowerWare virus decryptor" for download or for a fee: these are usually scams or malware. Real decryptors are free and come from known security companies or law enforcement. Keep the encrypted files in case a tool appears later.

Can a data-recovery company decrypt my files for a fee?

Only if a decryptor already exists or the company pays the attackers for you. Some "ransomware recovery" services advertise that they can decrypt families with no known flaw; in practice they negotiate with the attackers and add their own fee. Others use the same free tools listed on No More Ransom.

Before you hire anyone, ask in writing how they will recover the files, whether they will contact the attackers and what happens if they fail. A legitimate service answers clearly. If a free decryptor exists for your family, you can run it yourself.

How did PowerWare virus get on my computer?

The way PowerWare virus spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.

Think back to what was downloaded or installed in the days before files that end in .tax2013 and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Did PowerWare virus steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by PowerWare virus, but the only confirmed sign is files that end in .tax2013 and no longer open, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is PowerWare virus the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Can I just remove .tax2013 from the file names?

You can try it on a copy, but for real ransomware it will not help. The .tax2013 extension is only a label; the file content has been scrambled with a key the attackers hold.

If a renamed copy opens normally, the malware only renamed files, which happens with some fake ransomware, and you can rename the rest back. If it does not open, leave the files as they are. Renaming encrypted files can confuse a decryptor later, so always work on copies.

Can I delete FILES_ENCRYPTED-READ_ME.HTML?

Yes, the note itself is harmless text and deleting it does not affect your files. Keep at least one copy first, outside the infected PC. FILES_ENCRYPTED-READ_ME.HTML contains your personal ID and the attackers' contact details, which identification services use to tell which family encrypted your files, and which a decryptor may need later.

Police reports also ask for it. Once you have saved a copy, you can remove the notes from every folder after the ransomware program has been removed and your files are restored or backed up.

Will Fortect remove PowerWare virus?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For PowerWare virus, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

  1. CISA: StopRansomware (read October 7, 2026)
  2. No More Ransom (read October 7, 2026)
  3. FTC: How to recognize, remove and avoid malware (read October 7, 2026)
  4. Microsoft Learn: Microsoft Defender Offline (read October 7, 2026)
  5. Microsoft Learn: How Microsoft names malware (read October 7, 2026)

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