Severity scale:  
  (9/100)

VSnapShot. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Adware

vSnapShot – the ad-supported application that forces to visit suspicious websites

Image of vSnapShot adware

vSnapShot is a potentially unwanted program (PUP) which spreads in software bundles. This distribution method allows it to enter the system unnoticed. Once inside, it starts acting like adware[1] program: it displays ads, pop-ups, and redirects to various websites. Additionally, it is capable of tracking browsing-related information.

When PUP is dropped on the system, it usually creates VSnapshot/vSnapshotServ.exe process which is actually responsible for delivery of commercial content. However, deleting this executable might not be enough to stop unwanted activities. Adware typically contains a couple of files or programs.

vSnapShot virus is designed to profit developers from pay-per-click advertising and to boost traffic to affiliate websites. It means that when users click on ads or forcedly visit sponsored websites, authors of PUP get a specific amount of money. However, this activity might be extremely dangerous for the users.

vSnapShot redirect virus might trick or force users into visiting harmful websites. The adware might be used to promote misleading or malicious content. Therefore, clicks on ads or browsing through insecure websites might lead to malware attack, privacy-related issues, and similar problems.

However, the problem with vSnapShot is that adware can display legitimate-looking ads that can actually be malicious. This might happen because of the hijacker’s ability to collect and analyze information about the user. The ad-supported application usually collects non-personally identifiable information, such as:

  • IP address,
  • location,
  • browsing history,
  • clicked ads,
  • search queries,
  • technical information about the browser or operating system,
  • etc.

This information allows building user profile and displaying personalized ads. Therefore, you might get easily tricked by misleading vSnapShot ads. However, once you notice an increased amount of pop-ups, in-text, banners, and similar ads, you should check the system for adware program.

You should consider scanning the system with Reimage and remove vSnapShot with the help of it. This program not only cleans your PC but fixes the damage caused by adware. However, you can use any other updated security tools to get rid of ad-supported application.

Additionally, if you feel skilled enough, you can opt for manual vSnapShot removal. The guidelines below will help you to locate and terminate the PUP together with all related components. However, specialists from usunwirusa.pl[2] warn that this task is tricky and it’s better to rely on security software.

Adware sneaks into the system when you download free software

Freeware[3] and shareware are the main tools that help adware to spread and get into the system unnoticed. The PUP is typically attached as an optional component to the primary program and gets installed when users install a free program using Quick/Recommended which do not reveal about third-party apps spreading in the same package.

However, users can (and should) always choose Advanced/Custom settings to “unpack” the software bundle and make sure that any unwanted apps are not getting installed. Stopping their infiltration is simple. You just need to remove the ticks from the checkboxes.

Delete vSnapShot adware and stop its activities

vSnapShot removal is needed to stop redirects to suspicious websites, get rid of unwanted ads and annoying pop-ups. The adware may have arrived on the system of the browser add-on or program, so you have to investigate the system and remove these entries.

If you want to remove vSnapShot manually, please follow the guide at the end of the article. However, we highly advice using anti-malware software to speed up this procedure. After the system scan with reputable software, you just need to reset the browser.

You can remove vSnapShot automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove vSnapShot you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall vSnapShot. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage

Manual vSnapShot Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of vSnapShot from Windows systems

To eliminate vSnapShot from Windows computer, you have to uninstall all programs and browser extensions that might be related to it or were installed in the same software bundle. Follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall vSnapShot and related programs
    Here, look for vSnapShot or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove vSnapShot from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for vSnapShot or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase vSnapShot from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for vSnapShot and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete vSnapShot removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete vSnapShot from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, vSnapShot should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate vSnapShot from Mozilla Firefox (FF)

Uninstall questionable add-ons and reset Firefox to get rid of vSnapShot adware entirely:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select vSnapShot and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete vSnapShot removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall vSnapShot from Google Chrome

Some of the Chrome extensions might be responsible for suspicious browser activities. Remove it and reset the browser:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select vSnapShot and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete vSnapShot removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of vSnapShot from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for vSnapShot or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete vSnapShot removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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