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Win32/Wajagen.A. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Adware

Win32/Wajagen.A is the heuristic term used by Windows Defender to warn its victims about adware hiding in the system

Win32/Wajagen.A
Win32/Wajagen.A virus is a threat that may affect the performance of your device with intrusive commercial content.
Win32/Wajagen.A is a term used by Windows Defender to indicate the threat on your device. This virus detection may vary from antivirus to antivirus. While the message that continually appears on the screen reporting about the “Wajagen” scares people, it shouldn't make you concerned. This term has been used by Windows Defender to report about an adware that focuses on displaying intrusive content and generating revenue from users' clicks or page visits. However, there is also a possibility that the threat is used for tracking your personal data or nonpersonally identifiable information (NPII). Since Win32/Wajagen.A is the term used by the Microsoft Security software, your anti-virus will provide you with another name. However, make sure you remove this entry and related components. It has been reported that the virus can be related to PremierOpinion, RelevantKnowledge, and some other apps, so make sure you double check your system for this PUP as well. 

Name Win32/Wajagen.A
Alternative known as Wajagen
Category Potentially unwanted program
Symptoms Causes fake ads, redirects to possibly malicious websites, tracks users 
Also can be found as
  • Adware:Win32/Wajagen.A
  • Wajagen.A
related to
  • RelevantKnowledge
  • PremierOpinion
  • SteamVR
  • FL Studio
Distribution Software bundles, malicious websites
Removal Use Reimage for system cleaning after you delete Win32/Wajagen.A

Win32/Wajagen.A virus has mostly been used to deliver commercial content to users' screens. This content is typically displayed in the form of banners, pop-up windows, hyperlinks or in-text links that reroute you to malicious sites. However, note that this potentially unwanted program[1] can also add browser extensions, toolbars or bookmarks to your PC system. 

Because of the additional activity caused by PUP, your browser starts running slow, and you may notice the high usage of computer resources behind your back. Once Wajagen.A is actively working in your system's background, this threat affects your time online significantly. Based on a comment from Reddit, removing this adware can also be a serious issue:[2]

Virus is so stubborn and annoying. Since last 7 hours, my work is paused and distracted because of that virus.

Win32/Wajagen.A virus should be eliminated using tools like Reimage. When dealing with PUPs and similar cyber infections, security experts[3] recommend using reputable anti-malware because distribution technique called software bundling is the reason your device has more issues than you think. Your computer system can be filled with numerous unwanted components that can be installed in one bundle.

Unfortunately, this particular intruder is not completely identified and might be set to perform different functionalities than hijackers or adware such as download other malware on your device or cause security issues and problems with the system. That is why Win32/Wajagen.A removal by using anti-malware tools and performing a full system scan is recommended in the first place.

Once you remove Win32/Wajagen.A from the device, reset your web browsers and change your passwords. Also, consider two-factor authentication to prevent hacks and the loss of your personal information or even the money.

Insecure websites distribute PUPs via bundled software

While searching through online forums and analyzing certain adware infiltration cases, it seems that the primary distribution method is using software setups or free downloads from suspicious websites. Any installation of software can result in cyber threat infiltration because choosing Default or Quick installation options automatically install additional content.

You need to opt for Advanced or Custom installations because this method allows you to de-select unwanted programs from the list. According to people dealing with this intruder, these are the main programs associated with the infiltration of adware if you get them from unofficial websites:

  • RelevantKnowledge,
  • PremierOpinion,
  • SteamVR,
  • FL Studio.

Remove Win32/Wajagen.A and all the programs involved with anti-malware tools

To get rid of any unwanted behavior on your PC system, you need to remove Win32/Wajagen.A without wasting your time. The best solution is anti-malware tools and a full system scan because this PUp is quite stubborn and can reappear on your system after rebooting it. Besides, the Win32/Wajagen.A virus travels together with numerous components, so a scan will help you find these intruders without much effort.

Use anti-malware tools that we suggest below for automatic Win32/Wajagen.A removal or employ tool of your choice. Do not forget to reset your browsers to Default after the virus elimination and remove all additional extensions or toolbars. You can find our software suggestions and the step-by-step guidelines below this article. 

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Win32/Wajagen.A, follow these steps:

WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Win32/Wajagen.A from Windows systems

Get rid of Win32/Wajagen.A from the device completely and forget about pop-up ads and security alerts

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Win32/Wajagen.A and related programs
    Here, look for Win32/Wajagen.A or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Win32/Wajagen.A from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Win32/Wajagen.A and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Win32/Wajagen.A removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Win32/Wajagen.A from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Win32/Wajagen.A should be removed from your Microsoft Edge browser.

WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Win32/Wajagen.A from Mozilla Firefox (FF)

Follow this guide to make sure that no additional content affects the performance of your Firefox:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Win32/Wajagen.A and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Win32/Wajagen.A removal. Click on 'Reset Firefox' button for a couple of times
WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Win32/Wajagen.A from Google Chrome

Do not forget to clean your browser too after thorough Win32/Wajagen.A removal:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Win32/Wajagen.A and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Win32/Wajagen.A removal. Click on 'Reset' button to complete your removal
WindowsInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Win32/Wajagen.A from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Win32/Wajagen.A or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Win32/Wajagen.A removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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References