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Remove Amazon Smart Search (Removal Guide) - Nov 2020 update

removal by Jake Doevan - - | Type: Adware

Amazon Smart Search and Amazon Assistant are related services

The picture illustrating Amazon Smart Search search engine

Amazon Smart Search functions as a browser extension and search engine which is specifically designed for Amazon customers. With the help of this browsing tool, netizens are promised to get a possibility to find wanted offers and products much faster. However, there is always another side of the deal which sometimes may seem to be too good to be true.  

Right after installing Amazon Smart Search on the system, it becomes clear that it is directly associated with Amazon Assistant. As a result, you may be soon be presented with multiple advertisements and pop-ups offering you to visit one or another web site or purchase products that you don't even need.

Furthermore, you can be tricked into downloading these Amazon-related products via Java “Optional offer: Amazon Assistant” and similar pop-up ads.[1] Credulous users may regard such add-ons as a legitimate ones and install them right away. Amazon Smart Search virus is compatible with all browsers but, most frequently, is compatible with Mozilla Firefox and Internet Explorer 8+.

After being tricked into installing Amazon Smart Search virus, you may notice that your default search engine or the start page were set to http://www.amazon.com/gp/bit/amazonserp?tagbase=&tbrId=. If you are a regular Amazon customer, this search engine may seem useful. However, if you don't want to be bothered by commercial ads and redirects to sponsored websites, you should not fall for installing this search provider. If you accidentally installed this search tool and intend to remove Amazon Smart Search, make use of ReimageIntego or Malwarebytes

Amazon counts its successful years of existence already since 1994. It has grown into one of the largest online commerce markets through an astounding period of time.[2] Staying up-to-date and sensitive to the demands of modern netizens, it has attracted thousands of customers and regular visitors. However, as a rule, what becomes popular online is soon taken advantage by scammers and spammers.

Some time ago, crooks have managed to foist in a corrupted Amazon link among Google search results.[3] Luckily, the malvertising campaign was soon terminated. Besides such cases, there are also numerous search engines with incorporated Amazon links. In this relation, this search engine may invoke impressions that it is legitimate tool supported by the company. However, Amazon Smart Search ads soon may spark doubts that there is something wrong with the browsing tool.[4]

Since the very company notes that it promotes third party services and links, you may soon get redirected to their sponsored domains. Amazon Smart Search redirect may not be such a big issue if not for this relation to already mentioned Amazon assistant virus. As a result, such redirects may lead you to a poorly protected website containing fraudulent elements.

Furthermore, you may reconsider leaving this search engine due to privacy issues even though it provides official Amazon privacy policy. The company collects technical information as well as well as personal information about its customers with the help of tracking technologies. Such tracking behavior is especially applicable if users connect to Amazon services via their mobile devices. If online privacy[5] is of concern to you, these arguments might encourage you to perform Amazon Smart Search removal.

Questions about Amazon Smart Search

The screenshot  Amazon Smart SearchAmazon Smart Search reveals direct relation to Amazon Assistant virus.

Transmission techniques of the tool

This search tool is promoted via several channels. If you regularly shop on Amazon or visit associated websites, you may be offered to install this search engine. Therefore, it is often labeled as PUP. It received attention due to its specific distribution channel.

The search tool is promoted as an optional offer entitled as Amazon Assistant. Users often enable Java updates without taking a second look to offer optional programs. Likewise, they often end up installing unnecessary and sometimes even potentially malicious tools. Thus, if you notice such Java notification, remove the checkmarks from the pre-ticked boxes. If you enable “Amazon Smart Search hijack,” you may spend time on dealing with troublesome outcomes.

Eliminating Amazon Smart Search 

You can remove Amazon Smart Search in two ways: either manually or automatically. If you opt for the former method, make sure you complete all steps precisely. In addition, you may need to review your browser extensions and uninstall the unknown or the ones appended without your direct consent. For faster Amazon Smart Search removal, you may let an anti-spyware tool get rid of the search tool. It will also scan the entire operating system and eliminate other possible threats.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Amazon Smart Search, follow these steps:

Get rid of Amazon Smart Search from Windows systems

To remove Amazon Smart Search from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Amazon Smart Search (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall Amazon Smart Search from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Amazon Smart Search from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Amazon Smart Search-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Amazon Smart Search, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Amazon Smart Search and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Amazon Smart Search-related entries.Uninstall from Mac 2

Delete Amazon Smart Search from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Amazon Smart Search and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Amazon Smart Search removal.Reset Internet Explorer

Erase Amazon Smart Search from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Amazon Smart Search-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Remove Amazon Smart Search from Mozilla Firefox (FF)

Since Firefox might be more targetted by this PUP, they are recommended to implement these instructions as well.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Amazon Smart Search and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Amazon Smart Search did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Amazon Smart Search removal.Reset Firefox 2

Eliminate Amazon Smart Search from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Amazon Smart Search by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Amazon Smart Search-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Amazon Smart Search removal.Reset Chrome 2

Get rid of Amazon Smart Search from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Amazon Smart Search and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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