Hello,
Could someone help me open my photos or play my music? All my files end with .rack now. That is not a readable format, and if I try to remove the .rack file extension, the file seems to be broken. I’ve read on the net that it could be RackCrypt ransomware that causes this problem. Is that true?
Regards,
Facconly
indeed, .rack file extension is a part of RackCrypt ransomware virus, which encrypts your personal files from your computer and makes them unusable. Unfortunately, it's almost impossible to decrypt them. However, there are several tools that you might want to try, which might help you get your files back.
Kaspersky virus-fighting utilities
Photorec
R-studio
Also, before trying to decrypt your files, you have to make sure you have removed the ransomware virus itself. Here's a good guide that will help you do that: How to remove RackCrypt ransomware?. However, even though you might want to try removing this virus by your own, we highly recommend using professional removal software that will remove this virus completely, such as SpyHunter.
Regards,
2-spyware.com