It seems that I have simultaneously 2 types of ransomware but only at the server because the 2 desktops connected t it are not encrypted. I received 2 ransom messages from 2 different email addresses ZLO@keemail.me and another from BTC@decoding.biz. Is it possible that one encrypted the first one?
It seems that I have 2 types of ransomware. What can I do?
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Your situation is quite unique but there is little possibility that one ransomware got encrypted by the other or that your device is affected by two different crypto malware examples. However, your machine may be attacked by the same virus and different versions. Also, two different emails and ransom notes may indicate the two separate attacks on the server.
Based on the second email address it seems that you have encountered the Dharma ransomware variant. It is possible that ETH ransomware virus is the one in particular.
More information like the ransom note, file names or extensions can give a more specific answer, but the solution is still pretty much the same. Ransomware gets developed to extort money from victims and lock their files or affect the system. To remove this cryptovirus, you need a reputable anti-malware program and a thorough scan on the machine.
Read both of the upper-mentioned articles and make sure to choose a reputable anti-malware program for the virus termination. Our articles and removal instructions should provide all the needed information.
Best regards, 2-spyware team
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