My ip address isn’t correct, my battery life and my data are being drained, I have apps that I didn’t install and can’t remove and I can’t make or receive phone calls because my signal drops so can you please help me figure out what to do
Issues with my phone. Help!
ercarloss, | Android virus |
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Mobile devices can have various issues and those appear due to problems with the OS itself, or malware infection. Malicious programs can block processes, programs and features of the system itself, or even run applications in the background, so speed and performance get affected.
Android virus removal guide should provide you all the needed information about possible issues. At the end of this article, you can find a step-by-step guide that also shows how to reset the OS to default that may help clean the mobile device for you. The same goes for the rebooting in Safe Mode.
As for malware issues, you can get the anti-malware application compatible with your OS and run the tool. A full system scan should indicate all the possible intruders and malicious programs for you, so you can remove them fully.
Also, to make sure that this won't happen again in the future, you can go to Settings and Security to turn off the option allowing to install apps from shady sources.
Best regards,
2spyware team