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Cerberos ransomware virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware
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How dangerous is Cerberos ransomware virus?

The name of the Cerberos ransomware might resemble the infamous Cerber virus. However, the research revealed that these two cyber threats are not related. Probably, authors of the virus wanted to make their program sound a little bit more dangerous. Talking about developers, it seems that the virus has been created by the same group of hackers who are responsible for Cyber SpLiTTer Vbs ransomware; thus, it is suspected to be an improved version. However, Cerberos malware behaves like an ordinary file-encrypting virus.[1] It usually infiltrates the system via malicious email attachments, and immediately starts data encryption. Virus aims at the home computer users, so it is designed to target the most popular file types, such as documents, images, audio or video files. In this case, ransomware can cause bigger damage to the users and have higher chances to receive demanded ransoms. We clearly understand that ransomware attack might be a shocking experience. But in this unpleasant situation,[2] it’s important to stay calm and focus on Cerberos removal. It’s important to scan the computer with Reimage or your preferred anti-malware program in order to secure your computer and personal details from further possible damage.

When Cerberos virus finishes encrypting files, it shows a ransom-demanding message in the application window. The window is called “cerberos” and includes few sentences to the victims. Hackers only inform people that their files are encrypted, and they need to contact criminals via cerberos-decrypter@lgmail.com email address. No matter how important your files are to you, you should never communicate with cyber criminals. We can assure that they won’t provide you free data recovery option. You will be threatened to transfer few Bitcoins and wait for the Cerberos decryptor. However, you can never receive this tool, but your money will be used for further cyber crimes.[3] Thus, you should remove Cerberos from the PC as soon as it delivers you a ransom note. Later you can try to use alternative recovery methods and at least get back some of the encrypted data.

How can you get infected with ransomware?

The biggest chances to encounter Cerberos ransomware is to click on a malicious email attachment.[4] Spam emails that include malware executable usually have an infected PDF attachment. The content of the letter always expresses the urge to confirm various details provided in the attached document and respond to the message immediately. However, once people are tricked and click on it, the virus sneaks the system and starts data encryption procedure. Apparently, it’s not the only one method how Cerberos virus spreads. The virus might also be hiding in the file-sharing websites, torrents, and other online sources that allow downloading software or files for free. What is more, malvertising is also widely used ransomware distribution technique. Thus, this crypto-malware might also be hidden under various ads on both insecure and legitimate websites. Therefore, if you want to decrease your chances of meeting file-encrypting virus, you should take some precautions[5] and do not take any harsh actions when browsing the web.

Cerberos removal guidelines

After Cerberos hijack, you might be worried about your files. Losing personal pictures or important documents might look like a disaster. However, you should not focus on paying the ransom and your chances to get back your data. The most important task after the attack is Cerberos removal. Ransomware makes computer’s system vulnerable and might be a reason for other malware attack. Thus, we highly recommend putting your privacy and computer’s safety first instead of encrypted data. Install Reimage, Malwarebytes Anti Malware or other reputable security software and perform automatic malware removal. However, the virus can prevent you from deleting it simply. In this case, the guidelines below will whelp you to remove Cerberos from the system. Once the virus is gone, please use backups or try additional data recovery methods for data recovery. Sadly, official decryption software is not released yet.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Cerberos ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Cerberos virus Removal Guide:

Remove Cerberos using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

In order to remove Cerberos virus from the device, you may need to reboot the computer to the Safe Mode with Networking. When in Safe Mode, install or update security software necessary for automatic virus removal.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Cerberos

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Cerberos removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Cerberos using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Sometimes ransomware blocks access to the security tools. However, System Restore method helps to disable the virus and perform automatic virus removal.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Cerberos. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Cerberos removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Cerberos from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

The only safe and secure way to restore encrypted files is to plug in external storage with backups. However, if you do not have backups, try additional data recovery methods after Cerberos removal.

If your files are encrypted by Cerberos, you can use several methods to restore them:

Try Data Recovery Pro to restore files encrypted by Cerberos

This professional tool has already helped thousands of victims of ransomware. Thus, we strongly recommend giving this tool because it might help to restore some of the important data.

Use Windows Previous Versions feature to restore files encrypted by Cerberos ransomware

Windows Previous Versions feature can be useful only if System Restore function has been enabled before ransomware attack. This option allows accessing previously saved versions of the encrypted files.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try ShadowExplorer to restore files encrypted by Cerberos malware

If Cerberos left Shadow Volume Copies untouched, you could use ShadowExplorer for data recovery. Follow the steps below:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Cerberos decryptor

Cerberos decryptor is not released yet.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Cerberos and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References


  • Brocton

    I thought its a new version of Cerber. I am relieved.

  • Margaret

    Not a Cerber, but it still looks nasty…

  • Mowgli

    Cerberos encrypted my files…