CryptFIle2 ransomware / virus (Free Instructions)

CryptFIle2 virus Removal Guide

What is CryptFIle2 ransomware virus?

CryptFIle2 virus – a bothersome ransomware threat

CryptFIle2 virus belongs to ransomware-type viruses which are programmed to encrypt highly valuable personal data and then terrorize a victim by demanding a ransom in exchange for the data. If this menacing virus has appeared in front of your operating system doorstep and managed to lock personal files, what you need to do is not pay the money. Instead remove CryptFIle2 virus from computer. You can do it using FortectIntego.

Unlike a recent stream of less aggressive ransomware viruses which became famous for their simplicity, this particular CryptFIle2 uses RSA-2048 algorithm to encrypt the data. While the public key is used for locking the data, private key provides the decrypting function only for certain users. In other words, usually, the decryption is generated solely for single use. Thus the hackers alarm you to pay the ransom quickly in order for you to obtain the key. Certainly, we do not recommend wasting money, as you may end up with lost money and no data at all.

The note revealing CryptFIle2 virus

Additionally, once in the system, CryptFIle2 malware ads .id_[VICTIM_ID]_[EMAIL].scl extension to each encrypted files, so it is not difficult to distinguish which files have been corrupted. Moreover, the virus plants the following files: help_your_files.html and help_your_files.txt on the infected system. They provide extensive instructions how to proceed with the payment in order to retrieve the files. It has become a trend recently for hackers to use emails for communicating with the victims instead of employing anonymous domains. We provide the addresses of these emails in order for you to get acquainted with them:, If you spot them in some forum or advertising website, they should become an obvious hint to stay away from those domains.

When did the virus infect my computer?

Your computer might have got entangled by CryptFIle2 ransomware as a result of surfing peer-to-peer sharing websites, and downloading torrents. Additionally, a popular distribution channel has been spam emails. Usually, they contain a zip folder or doc file which contains the ransomware within it. Be aware that that those emails might be every persuasive. However, retain cautiousness.

Additionally, CryptFIle2 might have been travelling disguised in trojans or computer worms. Though, usually, the former wreck registry files and steal personal data, trojans are also capable of carrying ransomware within them. Since they provide necessary disguise, some security programs might fail to detect the approaching menaces. If you want to protect your computer from these highly bothersome threats, you should install an anti-spyware program. So, finally, we have reached CryptFIle2 removal section.

Is there a way to remove CryptFIle2?

Since ransomware got into your computer, you should not expect that you will get rid of it quickly if you opt for manual instructions. First of all, you need to find clear and proper CryptFIle2 removal guidelines developed by cyber security professionals. That is why we suggest you to save time and get rid of the virus automatically. The security software will eliminate CryptFIle2 virus within a moment. What is more, it is also capable of detecting malicious files more easily and thoroughly unlike an ordinary user. If you do not specialize in programming, this option might be the right choice for you.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of CryptFIle2 virus. Follow these steps

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):


After you are finished, reboot the PC in normal mode.

Remove CryptFIle2 using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryptFIle2. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with FortectIntego and make sure that CryptFIle2 removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryptFIle2 and other ransomwares, use a reputable anti-spyware, such as FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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