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Remove virus (Removal Instructions) - updated Mar 2017

removal by Ugnius Kiguolis - - | Type: Browser hijacker

How dangerous is virus? virus is a browser hijacker that might mess up with each of your web browsers. This cyber parasite may alter your browser’s settings, replace your current homepage, and start causing continuous redirects to sponsored websites. It won’t let you surf the Web pleasantly because it keeps redirecting you to sponsored domains that are trying to make themselves famous with the help of such strategy. Besides, you can also notice various pop-ups[1], banners, and other online ads that you may find annoying if you are not a fan of motorcycles. However, even if you are a person who like riding motorcycles, can get on your nerves by piling your search with its ads.

As you may have already understood, this page provides the search bar which claims to deliver search results from Google Custom search[2]. Sadly, this feature is not as useful as you may think. Keep in mind that this browser hijacker is a commercial tool which delivers sponsored links in your search results. With their help, developers have been collecting pay-per-click income[3] which is generated via users’ clicks on third-party links or ads. If you don’t want to be brought to malicious websites seeking to infect you with malware, you need to stay away from such pseudo-search engines. Also, make sure you remove virus once it shows up on your web browser.

The most important fact related to the activity of this hijacker is that it includes third-party links and ads to the potentially dangerous websites. You must have already heard about malvertising[4] which has been used by the developers of the ransomware[5] or Trojans as one of the main distribution strategies. Therefore, hijackers have been relying on sponsored content. When browser hijacker sneaks into your computer, it changes the main browser’s settings (the start page), the default search engine, a new tab URL) and starts tricking its victims into clicking specific links. For that, it tracks its victims for some time to accumulate information about their searches and interests. If you do not want to end up on phishing site or malware infected website, you should initiate removal immediately. Some of its victims had to reinstall their Windows, so make sure you don’t postpone its removal.

The picture of virus may alter browser's settings, initiate redirects to its or third-party domains, and provide ads.

Questions about virus

Tracking my virus hasn’t been considered suspicious by the most of its users. However, you should know that such claims as the one that is given below illustrates the fact that you let this site spy on you: 

By using this website you accept the use of cookies for marketing purposes.

A term “marketing purposes” means that you let this site accumulate information related to your searches, such as your search terms, email address, details that you search on the Internet, etc. No matter that this information is considered non-personally identifiable, you can unwillingly run into serious problems. For example, if this information gets into scammers’ hands, they can reach you thru your email address and trick you by providing a personalized message. Also, you can run into a misleading pop-up ad on your favorite website and take the claims that are presented in it serious. Beware that such reports saying that you won an iPhone or similar prizes are usually fake. 

How can I get infected?

If you noticed redirect problem on your computer, you should think about checking your computer for this browser hijacker[6]. Beware that its developers have been relying on bundling technique which allows adding the program as an extra component in the software package. Therefore, you may notice hijack after installing a free program downloaded from the Internet. When installing new programs, you should always opt for Advanced or Custom settings, which allows monitoring and adjusting the process. During the installation, you may see the list of additional downloads or statements agreeing to make a particular website as your homepage. Here your task is to deselect everything. Keep in mind that Quick or Standard installation modes do not allow this function. When installing programs under these settings, you may not only be infected with virus but let in other potentially unwanted applications too. virus removal procedure

Manual removal requires looking through computer’s system and deleting all browser hijacker-related components from the PC and all of web browsers. Our team has prepared a step-by-step guide on how to perform this task easily. However, no matter how experienced you feel, you must be careful because you may experience another hijack right after rebooting your computer if you leave remaining components of this potentially unwanted program. Though, if you want to be 100% sure that virus elimination from your computer was successful, opt for automatic removal option. In order to remove automatically, you have to install anti-malware program and run a full system scan with its help.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Uninstall from Windows systems

You need to delete Motious and similar components of this browser hijacker from your computer. Make sure you double check programs that showed up on your computer on the same day and remove the suspicious ones as well.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

To remove browser hijacker from your system, you need to remove each of its components. You can do that by following instructions given below.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Get rid of from Internet Explorer (IE)

These instructions will help you remove suspicious add-ons (Motious and others) and fix Internet Explorer after the hijack. Then, you can also reset your browser.

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Remove virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete from Mozilla Firefox (FF)

Check the list of extensions and find Motious. Make sure you remove it. You should also get rid of every unknown extension, plugin, etc. appearing on Mozilla Firefox against your will. They might be related to the browser hijacker, and be responsible for unwanted ads.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

You need to get rid of Motious add-on on Google Chrome web browser. We also recommend removing all shady extensions from it and reseting its settings as shown below.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Vanesa says:
    February 10th, 2017 at 3:48 am

    Ive been dealing with these redirects for sooo long, i though I would go insane. I hate motorcycles!

  2. hooooorayyy! says:
    February 10th, 2017 at 3:49 am

    finally, I got rid of this website! Great instructions

  3. Kim says:
    February 10th, 2017 at 3:50 am

    Its nice to see that I am not the only one who did something wrong and got infected. Maybe, someone has tried these programs? Do they work?

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