(Virus Removal Guide) - Free Instructions Removal Guide

What is – a rogue domain that can drop scams and third-party ads virus is a scam claiming that your computer is infected with 5 viruses is a questionable source that provides scamming messages. If this website loads a scam rather than just acting as regular adware, you might encounter a fake Windows Update Settings window where the hackers claim that your computer has been infected with 5 viruses. Such false information is programmed to force users to believe that their machines need immediate fixing and download some rogue updates. The true aim of virus is to promote unreliable security software such as OneSafe PC Cleaner. Besides that, there might be an adware program[1] hiding behind this domain's name that will start loading unexpected ads, causing redirecting to affiliate sources, etc.

Type Potentially unwanted program
Sub-type Scam/adware
Aim This main goal of this app is to act as a fake Windows Update window, scare the users that their machines are at risk of damage and provide fake update installing links where rogue security software is promoted
Activities Other bogus activities that can come from this domain are advertising during browsing sessions, redirecting to affiliate or malware-laden sources, collecting information about the user's online activities, interacting with major browser settings such as the homepage and new tab URL section
Spreading Potentially unwanted programs are usually distributed by using a deceptive technique called “bundling”, through unsecured third-party sources such as,, or, camouflaged as fake software updates, or through third-party advertisements and suspicious hyperlinks
Removal You can get rid of the scamming website by eliminating its main cause. If there is adware on your computer system, the program can be deleted with the help of reliable antimalware software or manual step-by-step guidelines that have been added to the end of this article
Fix If some type of malware managed to slip through this app's redirecting activities, there might be some damage caused. To fix any corrupted objects on your system, try using FortectIntego virus is aimed to push rogue security software via the “Install Updates” button. We do not recommend clicking on this location as you will be instantly redirected to a source promoting bogus software and encouraged to download/install the program as a “needed fix” for your computer. also threatens people there might be severe system damage caused, personal information (photos, applications, valuable files) lost if they do not act on this “serious” security problem and install required updates:

Antivirus Update

Update Status

Your PC is infected with 5 viruses. Urgent update is required for PC Cleaner to protect system from viruses and prevent additional system damage to y our personal data, such as loss of apps, photos or other files.

Install Update

Updates ara available:
2019-09 Cumulative Update for Windows Version 1703 for x64-based Systems (KB4025342)
2019-10 Cumulative Update for Windows Version 1703 for x64-based Systems (KB4022725)

Advanced Options is a scam that can be lurking anywhere in the Internet sphere. If you try entering this domain, you might be provided with a message claiming that “Your app “tothemoon” is set up”. This also appears to be some type of rogue third-party product that you should deny downloading if you are ever requested to.

Besides all the scamming activities and promoting rogue security software, might be a sign of adware on your computer. These potentially unwanted apps are capable of altering web browser settings such as the homepage and new tab URL directory. Continuously, they might fill your browsers with unwanted extensions and plug-ins. is a PUP that can load unwanted notifications on the computer screen virus might start providing you with annoying advertisements that also push bogus offers and deals. This way the developers can promote some of their rogue products and also earn income from the pay-per-click advertising technique. We recommend avoiding clicking anywhere on the provided ads as redirects might also occur.

If starts redirecting you to affiliate domains, you need to be extremely careful as you might land on an infected one and catch a serious malware infection, e.g. trojan, ransomware, spyware. Adware programs might seem harmless from the first look but they definitely can bring some indirect danger.

Furthermore, if there is adware hiding behind, your browsing activities might also get tracked. Third-parties use tracking objects such as HTTP cookies,[2] beacons,[3] or pixels, and spy on the user's online sessions. Afterward, the recorded information allows the developers to provide a bigger number of targeted ads.

As you can see, this PUP will bring you only minuses and you have to remove from your machine and browsers to avoid potential risks of malware infiltration. If some type of virus has already got into your system, you can try fixing the caused damaged by employing a system repair program such as FortectIntego.

Now about removal, you will need to download a reliable antimalware program or use manual instructing steps. The first technique is more efficient and easier to use while the second method does not require spending any money on malware removal software. If you want to find the step-by-step guide, scroll to the end of this article. is a bogus domain that supports rogue security software and other unwanted products

Most common distribution techniques of PUPs

Security specialists form[4] state that PUPs (potentially unwanted programs) are more likely to enter computers that hold weak security. This especially goes for users who have chosen their downloading/installing mode as “Recommended”. You should always set the configuration to “Advanced” where you will be able to avoid bogus products by deselecting all unwanted incoming objects.

Furthermore, PUPs such as adware sometimes camouflage as fake software updates. The developers push false Adobe Flash Player updates and hide the true product inside. If you are ever provided with some type of update while browsing the web, do not take it for granted. If you have any doubts about the pending updates, you should visit the software's official website and check for newly released upgrades that are official.

Last but not least, you should avoid downloading products and services from bogus websites such as,,, etc. There are many questionable programs that are distributed in these sources. Continuously, do not click on any secondary downloading links or third-party advertisements that occur along your way as those might also be filled with PUPs. removal instructions

If you want to remove properly, you have to identify what has been causing intrusive activities from this type of domain. Mostly, adware programs are responsible for interrupting users via such websites. Perform a full malware scan and allow the program to figure out what has been troubling you lately.

Once you discover the potentially unwanted program, you will be able to carry out the removal properly. For this purpose, you can choose one of two options. You can eliminate the cyber threat with the help of trustworthy antimalware software or by applying manual step-by-step guidelines that we have provided at the end of this article.

Keep in mind that while dealing with virus and similar threats, your web browsers might end up with unwanted content too. This is why you have to wipe out Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari, otherwise, the adware app might return.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Follow these steps

Uninstall from Windows

To remove all bogus applications from your Windows computer, follow these guidelines.

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

To get rid of adware from your macOS machine, complete the following instructions.

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

To clean Mozilla Firefox from bogus changes, perform the below-provided guide.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

To eliminate additional components from Google Chrome, apply these steps.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting adware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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