MotoxLocker ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware
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MotoxLocker virus is yet another member of DetoxCrypto family

MotoxLocker virus is another crypto-ransomware parasite that is based on DetoxCrypto code. This version encrypts all files on the computer with AES encryption and does not alter names of files in any way – unlike other ransomware viruses, it does not even add specific file extensions to them. Judging from the language of the ransom note that MotoxLocker ransomware leaves on the infected system, it seems that it has been developed by Croatian hackers. The virus wants the victim to buy a decryption tool which can unlock encrypted data, aka pay the ransom. Therefore, in the ransom note, it explains that files have been encrypted with an impossible-to-crack encryption method and that the only way to restore corrupted data is to pay the ransom It also commands the victim to send a letter to motox2016@protonmail.com email for further instructions. 

Criminals ask victims to buy 50 Euros in Bitcoin currency and transfer them to unique Bitcoin wallet. However, you should not rush to take your bank card and buy Bitcoins. Malware researchers have already managed to defeat this virus and code a free MotoxLocker decryption tool. It appears that authors of this ransomware made a quite foolish mistake and failed to remove the decryption key from the system. Instructions how to download and use the decrypter are given below this post, but in order to keep your files safe, you must remove MotoxLocker malware first. There is only one MotoxLocker removal method that we recommend – delete it automatically. Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus software can eliminate it without making any mistakes; meanwhile, you (if you are not an IT expert) can accidentally delete wrong files and damage the computer system or other programs unintentionally. DetoxCrypto new variant - MotoxLocker virus demands money

NOTE. It appears that there is another version of this malware, and it presents motox2016@mail2tor.com email to the victims. It seems that it is an upgraded version of this malware, and unfortunately, the aforementioned decrypter cannot unlock files encrypted with this version of MotoxLocker virus.

How can one download such malware to the computer?

It is not a secret that computer viruses conceal themselves to look like reliable programs or files. In other words, they act like Trojan horses. The malicious executable can be downloaded to the system after opening a malicious email attachment or downloading a bogus software update; in some cases, crypto-ransomware viruses can enter the target computer with the help of exploit kits, which take advantage of security holes in victim’s computer system. It goes without saying that the best ransomware prevention method is to install a good anti-malware software on the system; however, you can also take extra precautions and avoid opening suspicious-looking emails, clicking on pushy ads, and update all programs installed one the system. If you can, enable automatic software updates. Updates typically fix security vulnerabilities in the program and prevent hackers from exploiting them.

How to remove MotoxLocker ransomware?

Ransomware viruses are no regular computer programs – they must be removed professionally. There is no MotoxLocker uninstaller included, so you have to use an anti-malware program to eliminate this threat from the system. You should start your computer in Safe Mode first to ensure a successful MotoxLocker removal. Detailed instructions on how to do it and then remove MotoxLocker virus using anti-malware software are provided below:

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall MotoxLocker ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual MotoxLocker virus Removal Guide:

Remove MotoxLocker using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove MotoxLocker

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete MotoxLocker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove MotoxLocker using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of MotoxLocker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that MotoxLocker removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove MotoxLocker from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Do not pay the ransom because a free decryption software is available already. Scroll down to download it.

If your files are encrypted by MotoxLocker, you can use several methods to restore them:

Recover your files using MotoxLocker decrypter

Download the MotoxLocker decryption tool and use it to restore your files. Please keep in mind that the computer MUST be clean and contain no viruses before using this tool. 

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from MotoxLocker and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  • Arie

    You have saved me!! I have decrypted my files with this tool – thank you so so so much!

  • Digga

    Ok hope this tutorial works, Im going to reboot my PC now using these explanations…

  • Becca

    fingers crossed! lets begin

  • Jeffy

    Files are decrypted!!!!!!! thanks a million!