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Ads by Shopperz. How to remove? (Uninstall guide)

removal by Julie Splinters - -   Also known as Shopper-z, Giolmujiwecder | Type: Adware

What should you keep in mind before installing Shopperz?

The main thing you should remember about Shopperz virus, also referred to as Shopper-z or Giolmujiwecder is that it is a potentially unwanted program (PUP) that offers to collect free gifts, coupons, and rewards. Despite the vivid introduction, in reality, this program is mainly used for affiliate marketing, generating pay-per-click revenue, increasing page ranking and similar activities. Thus, you should be very careful with “Ads by Shopperz”, “Powered by Shopperz”, “Shopperz Ads” and similar advertisements because they may try to trick you into visiting unknown online shopping websites, gaming portals, or websites with suspicious-looking content. Because of such suspicious activities, this program is considered an adware. If you think that it may be hiding on your computer, the easiest way to find that out and remove Shopperz from the system is to use a reliable antivirus software, like Reimage or use a guide that provided on the page 2 of this article.

An example of Shopperz page and pop-up ads

What activity this adware causes when it infiltrates the PC?

Upon the Shopperz hijack, this virus also installs cookies, with the help of which, it can start tracking you once inside. The alarming thing is that it not only collects your search terms and investigates websites that you visit. It may also collect your PC’s IP address, email address, geographical location, data that you download and upload to the Internet and so on. Even though such activity is not considered to be dangerous, having in mind that your permission is not asked to gather such information, you should not ignore it. Finally, you may notice that your web browsers run slower than usual after installing Shopperz on your computer. That is because this misleading browser add-on may connect to the Internet without your permission and use your PC’s resources for implementing suspicious activities. If you want to avoid all aforementioned inconveniences, keep away from this program and eliminate it as soon as you notice it on your computer. To do so, our security experts recommend running a full system scan with Reimage.

UPDATE: It seems that the latest versions of this program, Shopperz27072015 and Shopperz12082015, have just started using new techniques for preventing their removal from the system. As soon as they enter the computer, they invent a malicious Layered Service Provider (LSP) that causes the injection of commercial ads in all of the Web browsers. Also, Shopperz malware is now capable of hijacking the Domain Name System (also known as DNS) and altering dnsapi.dll file. This can help the developers of this adware to connect their affected computers to malicious servers. The other thing that was discovered is that this adware is closely related to Groover virus, LaSuperba virus and Jabuticaba adware. There is a huge possibility that those users whose computers are hijacked by Shopperz virus, can also be affected by these adware. That is why security experts recommend using automatic removal techniques when removing this intruder from the system.

UPDATE 2: Shopperz adware does not seem to go anywhere as new versions of this virus are constantly being created. Recently, the security experts found that Shopperz started using rootkit instead of altering the DNS settings to stay on the infected computer. It is not difficult to understand why. Rootkits are the type of programs which are able to hide themselves, other files or programs and this way, stay on the computer. So if you tried locating folders related to Shopperz, in an attempt to remove them from your computer, it is likely that this search will be unsuccessful as these folders will be simply inaccessible: you will get the notification saying that “Location is not available”. To detect the malicious files and remove them, you will have to use some special rootkit detection software or simply scan your system with a reputable antivirus utility.

How does Shopperz hijack PC systems?

Questions about Ads by Shopperz

If this adware is already hiding on your computer, please be careful with Shopperz redirect and avoid clicking on its ads. Follow this article and find out how to remove it fully from the system in order to prevent issues, such as slowdowns of the system, redirects to malicious websites, annoying ads and loss of non-personal information. Besides, you should know how such and similar applications are spread around to prevent similar infections in the future. Broadly saying, all potentially unwanted programs are distributed using bundling. Due to this reason Shopperz lies under this category as well. If you want to know more about the prevention of this suspicious distribution technique, go to the next page.

How can I avoid “bundling”?

“Bundling” is a very popular technique for spreading various PUPs as it allows developers of freeware to earn the money for promoting third party applications. Thus, next time when you will decide to download and install a PDF creator, download manager, or video streaming software, make sure that you do that very carefully. We recommend reading End-User’s License Agreement (EULA) and Privacy Policy of the program. Besides, avoid Quick or Basic installation option because this option usually installs various extensions, toolbars or add-ons automatically. Instead, select Advanced or Custom installation option and deselect all additional programs. If you found Shopper-z virus working on your computer out of nowhere, there is no doubt that you have recently installed a bundled freeware. If that’s the case, you have to remove this dubious application as soon as possible.

How can I remove Shopperz virus?

To remove Shopper-z or Shopperz, you can do that by following manual removal guidelines down below. However, do not get surprised if it will still appear on your web browser right after uninstalling it from your web browser because such and similar programs are usually spread around together with additional files, registry entries, and similar components. If you want to prevent further appearance of Shopperz ads, you need to think about automatic removal option. We highly recommend you to employ a reputable anti-spyware that will remove this PUP with its registry entries. In addition, one of these programs that are given below can also help you to protect your PC from similar infections in the future. Think about it!

You can remove Shopperz automatically with a help of one of these programs: Reimage, Malwarebytes Malwarebytes, Plumbytes Anti-MalwareNorton Internet Security. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Ads by Shopperz you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Ads by Shopperz. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing Ads by Shopperz (2016-05-19)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Ads by Shopperz (2016-05-19)
Hitman Pro
We have tested Hitman Pro's efficiency in removing Ads by Shopperz (2016-05-19)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Ads by Shopperz (2016-05-19)

To remove Shopperz ads, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Shopperz from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Shopperz and related programs
    Here, look for Shopperz or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Shopperz from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Shopperz or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Shopperz from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Shopperz and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Shopperz removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Shopperz ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Shopperz should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Shopperz from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Shopperz and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Shopperz removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Shopperz from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Shopperz and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Shopperz removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Shopperz from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Shopperz or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Shopperz removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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