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BitKangoroo ransomware virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware
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BitKangoroo ransomware aspires to become full-fledged crypto-malware

BitKangoroo virus is the name of a newly detected malware. For some, it mind remind of another file-encrypting virus, called Kangaroo ransomware which appeared last year. Once encryption process is finished, all of the users desktop files are encoded with AES-256 code and contain .bitkangoroo file extension[1]. Within a short while, the malware opens up its GUI. After each hour, if a victim fails to transfer 1 bitcoin which currently amounts for $1,658.03, the virus would delete one file. Interestingly, those users have only one attempt to enter the right decryption key. Otherwise, typing in the wrong code would result in the loss of desktop files. Luckily, IT researcher Michael Gillespie already found a cure – the decrypter can be downloaded below. However, do not forget to remove BitKangoroo before you proceed to data recovery.The screenshot of BitKangoroo malware

Exerting psychological pressure on victims with the clock base is not a novelty. After BitKangoroo malware GUI appears, another email window pops up. I paid the ransom.html message contains bitkangoroo@mailinator.com entered in the sender‘s box. Mailinator is a public service which grants you the chance to generate an instant email address. This email is for single-time use only, but you may provide in websites which require registration to use certain services or use it for writing comments. Furthermore, the email is automatically deleted after a couple of hours, so it is one of the ways to cover your tracks. It may also serve for evading spam instead of providing your personal email. Likewise, the crooks also made sure to lower the risk of identification. This public email service was also used in a recent “Google Docs” computer worm campaign[2]. It may be only a coincidence, however, whether the possibility that it might be the same gang of felons should not be excluded. Luckily, there is no need to pay the ransom but instead, perform BitKangoroo removal. You may interfere with the process of the ransomware by reviewing tasks. The ransomware functions via BitKangoroo.exe file, so you may attempt to terminate it. You should make a rush to terminate before it fully deletes your Desktop files.

Transmission strategies of the malware

If you have been wondering how you managed to get infected with the malware, there are several possible options. Spam emails remain a popular method for distributing ransomware. Users often fall for the bait when they open a counterfeited invoice or package delivery email. Such emails would have a .zip folder with a .doc or .js file. Be vigilant and avoid opening the attachment without confirming the identity of a sender. In addition, install malware elimination tool in order to avoid a risk of encountering the trojan which carries out BitKangoroo attack. Currently, it is identified by several anti-virus tools under the names of W32.Ransomware.Gen or Trojan.MSIL.Filecoder. In addition, bear in mind that corrupted domains, disguising exploit kits may also facilitate the attack of ransomware.

Performing BitKangoroo removal procedure

It would be better to remove BitKangoroo virus manually, as it is capable of inflicting quite bothersome outcomes. For that purpose, you may use Reimage or Malwarebytes Anti Malware tools to perform the elimination. In case, you cannot open an anti-virus or malware elimination utility, the below instructions might be instructive. Note that this process is only effective when finished BitKangoroo removal.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall BitKangoroo ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual BitKangoroo virus Removal Guide:

Remove BitKangoroo using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove BitKangoroo

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete BitKangoroo removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove BitKangoroo using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If the first method failed to recover access to the computer,  opt for System Restore.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of BitKangoroo. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that BitKangoroo removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove BitKangoroo from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by BitKangoroo, you can use several methods to restore them:

What is Data Recovery Pro?

This utility is designed for recovering data if a system crash occurs. 

The benefits of ShadowExplorer

The key advantage of this program is its ability to restore files according to shadow volume copies. In case, the ransomware cannot be decrypted with its personal decoding tool and you did not make backup copies in advance, this method might be your last chance.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

BitKangoroo Decrypter

Decrypter can be downloaded here.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from BitKangoroo and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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