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Remove virus (Virus Removal Instructions)

removal by Linas Kiguolis - - | Type: Browser hijacker

Things to know about hijack

You do not want to add virus to your computer, because it is a questionable program that causes web redirections and promotes shady Internet sites. Users infected with this program notice unexpected homepage and new tab page changes in their web browsers. Although this program promotes a search engine that is presented as “the new search engine on the block, offering private searching, new design , fast blazing speed and of course, context-based search results,” you shouldn’t easily believe in these words blindly. It also praises itself and says that it offers “private search without tracking.” However, just like other browser hijackers, it does track you using cookies and other tracking technologies, and gathers the following information:

  1. Recent search queries;
  2. Browser type;
  3. IP address;
  4. Language preference;
  5. Ads that you click on.

Image showing browser hijacker

Questions about virus

Despite of being personally non-identifiable type of data, it helps to select third-party advertisements targeted to your likes and dislikes. You will notice that a part of the results page that redirect virus prepares is filled with ads, and some of them will not be related to your search query. This is slightly annoying, besides, statistics show that the vast majority of people bypass sponsored search outcomes and mainly click on organic ones only, so if you tend to bypass these results, too, we assume that this search engine might seem annoying to you. Besides, you should avoid these sponsored results not only because they are annoying, but also because they can lead to hazardous Internet locations. We bet that you do not want to visit shady web pages, so think twice before exploring ChromoSearch search results. If you clicked on these results, you would bring pay-per-click revenue for the developers of this questionable search tool. Sadly, in the Terms of Use document, authors of this browser hijacker provide one very suspicious statement that we would like to share with you:


We believe that this product does not seem reliable, so we recommend you to remove from the computer system without a hesitation. For removal, employ a strong anti-malware software like Reimage Reimage Cleaner Intego.

Cannot remember installing this program?

Many computer users download free programs from the Internet – it is not a secret. You can safely download free programs if you know where to get them from and how to install them. Try to download programs from sites that have good reputation, ideally – from the official developer’s website, not from some shady file sharing web page. Once you download the program, do not forget that it is very important to install it properly. We highly recommend you to install programs using Custom or Advanced settings because these allow you to modify extra components added to your download. For example, if the program that you have downloaded promotes additional third-party software, you have the right to refuse to install it, but this can be done via Advanced/Custom settings only. Once you adjust the composition of your download, you can install it safely.

How to remove

If your browser has been compromised already, do not waste time trying to change homepage settings because you need to remove virus first. Only then you will recoup the opportunity to alter your browser’s homepage settings again. If you want to be sure that removal procedure goes well, read instructions that we have prepared first. You can find them below. You should not hesitate and ask us whatever you like if you cannot understand the instructions or if you want to learn more about this browser hijacker.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Delete from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Google Chrome

Open Chrome settings using instructions and remove URL from homepage settings. Check Extensions tab for suspicious add-ons and remove them if you find any.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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  1. Orlando says:
    November 23rd, 2016 at 8:18 am redirect virus was the most annoying program I have ever encountered.

  2. Ricky43 says:
    November 23rd, 2016 at 8:21 am

    Thanks for the help, my daughter explained what i needed to know, but these instructions are actually quite easy-to-follow, too! I can say that I removed this virus by myself… just with a little help from side 🙂

  3. Phoebe says:
    November 23rd, 2016 at 8:22 am

    Ahh, finally I can play games without receiving suspicious ads! Reimage cleaned the computer entirely 🙂

  4. july says:
    November 23rd, 2016 at 8:22 am

    Great guide. Thanks a lot.

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