Remove KeepVid.com (Removal Instructions) - Dec 2017 update
Installation of KeepVid might cause browsing-related problems
KeepVid.com is a website that allows converting and downloading videos from various sites. Users are also offered to download video downloader’s desktop or mobile application, and extension to Chrome, Firefox, Safari, Opera, Yandex and other web browsers. However, once this add-on is installed, it starts causing numerous problems.
So-called KeepVid.com virus has been reported to cause unwanted redirections to unknown websites. Beware that this may lead you to suspicious, questionable and even malicious sites, so you should try to avoid installation of this potentially unwanted program (PUP).[1]
However, the Keepvid Helper browser extension might sneak inside computers with the help of software bundle. Thus, it might appear in your browser after installing particular free programs incorrectly. Furthermore, it starts operating as a browser hijacker[2] that might alter browser’s startup page or default search engine.
Browser hijacker might cause other problems too, for instance:
- display aggressive and misleading ads;[3]
- promote paid version of the program;
- redirect to keepvid.com or promotional third-party websites;
- track information about users and share aggregated details with third-parties.
As you can see, this browser add-on might diminish browsing experience significantly. Thus, users start looking up for the removal solutions immediately. Unfortunately, Keepvid removal tool does not exist and removing the extensions from the browser might not be enough.
Indeed, it might be not easy to uninstall Keepvid from the computer. This PUP might install additional components and alter browser’s settings to remain installed as long as possible. Fortunately, it’s possible to get rid of this PUP easily with Reimage or another reputable anti-malware.
Additionally, you can find detailed instructions how to remove Keepvid from the computer manually at the end of the article. Thus, if you feel skilled enough to complete this task yourself, you should scroll down.
Questions about KeepVid.com
Researchers from Uirusu.jp[4] tell that this page and its developers are closely related to Ilivid and all of its versions, such as iLivid New Tab hijacker, lp.ilivid.com, etc. Beware that these programs have already been added to our website as suspicious ones. Thus, this relation makes Keepvid Music Helper even more suspicious; so, you should not delay its elimination.
Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
Right click on each of suspicious entries and select 'Uninstall'
Right click on browsers' icon and select 'Properties'
Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL
Cick 'Go' and select 'Applications'
Click on every malicious entry and select 'Move to Trash'
Click on menu icon and select 'Manage add-ons'
Right click on each of malicious entries and select 'Disable'
Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
Go to Settings and select 'Choose what to clear'
Select 'Clear' button
Open the start menu and select 'Task Manager'
Right-click 'Microsoft Edge' and select 'Go to details'
Select 'More details' if 'Go to details' option fails to show up
Find Microsoft Edge entries and select 'End Task'
Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
Find Windows PowerShell, right-click it and select 'Run as administrator'
Copy and paste a required command and press 'Enter'
Click on menu icon and select 'Add-ons'
Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
Click on menu icon and then on '?'. Select 'Troubleshooting Information'
Click on 'Reset Firefox' button for a couple of times
Click on menu icon. Select 'Tools' and 'Extensions'
Look for malicious entries and delete each of them by clicking on the Trash bin icon
After clicking on menu and 'Settings', select 'Set pages'
Click 'X' to remove malicious URLs
When in 'Settings', select 'Manage search engines...'
Click 'X' to remove malicious URLs
When in 'Settings', scroll down to 'Reset browser settings' button and click on it
Click on 'Reset' button to complete your removal
Click on 'Safari' and select 'Preferences'
Go to 'Extensions' and uninstall malicious add-ons
When in 'General', delete malicious URL and enter your desired domain name
Click on 'Safari' and select 'Reset Safari...'
Select all options and click on 'Reset' button
The free video downloader spreads in software packages
Nevertheless, users can use online services and download the app from the official website; this potentially unwanted is advertised in software bundles. Thus, if users install new programs incorrectly, they might download this PUP without even knowing it.
It might happen when users rely on Quick/Standard settings which do not openly disclose about third-party applications. To avoid unintentional installation of questionable apps, you should only use Advanced/Custom installation settings.[5]
Security experts also note that this strategy helps to promote a paid version of the program. Indeed, users report that they received notifications and ads that suggest installing KeepVid Pro. Though it’s a shady marketing strategy, and we do not recommend obtaining the license.
Explaining how to remove KeepVid
At the end of the article, you will find a detailed explanation on how to uninstall KeepVid Pro and KeepVid. Thus, if you are thinking about terminating this PUP manually, you should scroll down and follow the guide carefully.
However, we want to point out that you have to complete these three tasks in order to remove KeepVid.com entirely:
- Uninstall the programs and other suspicious software from the computer;
- Remove questionable add-ons or browser extensions that are related to the hijacker;
- Reset each of the web browsers.
If manual KeepVid removal seems complicated or you want to speed up the process, you can use anti-malware/anti-spyware to do the job for you. Once you obtain a reputable software, you will need to run a full system scan and wait until it finishes the removal.
You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunterCombo Cleaner, Malwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.
To remove KeepVid.com, follow these steps:
Erase KeepVid.com from Windows systems
Go to Control Panel to remove KeepVid and other suspicious programs:
-
Click Start → Control Panel → Programs and Features (if you are Windows XP user, click on Add/Remove Programs).
-
If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program.
- Uninstall KeepVid.com and related programs
Here, look for KeepVid.com or any other recently installed suspicious programs. -
Uninstall them and click OK to save these changes.
- Remove KeepVid.com from Windows shortcuts
Right click on the shortcut of Mozilla Firefox and select Properties. -
Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus.
Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafariUninstall KeepVid.com from Mac OS X system
Access Applications to remove this potentially unwanted programs:
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If you are using OS X, click Go button at the top left of the screen and select Applications.
-
Wait until you see Applications folder and look for KeepVid.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.
Delete KeepVid.com from Internet Explorer (IE)
-
Remove dangerous add-ons
Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. -
You will see a Manage Add-ons window. Here, look for KeepVid.com and other suspicious plugins. Disable these entries by clicking Disable:
-
Change your homepage if it was altered by virus:
Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab. -
Here, remove malicious URL and enter preferable domain name. Click Apply to save changes.
-
Reset Internet Explorer
Click on the gear icon (menu) again and select Internet options. Go to Advanced tab. - Here, select Reset.
-
When in the new window, check Delete personal settings and select Reset again to complete KeepVid.com removal.
Eliminate KeepVid.com from Microsoft Edge
Reset Microsoft Edge settings (Method 1):
- Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
- Click Settings to open more options.
-
Once Settings window shows up, click Choose what to clear button under Clear browsing data option.
-
Here, select all what you want to remove and click Clear.
-
Now you should right-click on the Start button (Windows logo). Here, select Task Manager.
- When in Processes tab, search for Microsoft Edge.
-
Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps.
-
When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries.
Resetting Microsoft Edge browser (Method 2):
If Method 1 failed to help you, you need to use an advanced Edge reset method.
- Note: you need to backup your data before using this method.
- Find this folder on your computer:
C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe. -
Select every entry which is saved on it and right click with your mouse. Then Delete option.
- Click the Start button (Windows logo) and type in window power in Search my stuff line.
-
Right-click the Windows PowerShell entry and choose Run as administrator.
- Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
Once these steps are finished, KeepVid.com should be removed from your Microsoft Edge browser.
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafariRemove KeepVid.com from Mozilla Firefox (FF)
Follow this guide to eliminate hijacker-related entries from Mozilla:
-
Remove dangerous extensions
Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons → Extensions. -
Here, select KeepVid.com and other questionable plugins. Click Remove to delete these entries.
-
Change your homepage if it was altered by virus:
Click on the menu (top right corner), choose Options → General. - Here, delete malicious URL and enter preferable website or click Restore to default.
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Click OK to save these changes.
-
Reset Mozilla Firefox
Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. -
Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete KeepVid.com removal.
Get rid of KeepVid.com from Google Chrome
In order to get rid of all programs from KeepVid.com, you have to uninstall suspicious add-ons and reset Google Chrome:
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Delete malicious plugins
Open Google Chrome, click on the menu icon (top right corner) and select Tools → Extensions. -
Here, select KeepVid.com and other malicious plugins and select trash icon to delete these entries.
-
Change your homepage and default search engine if it was altered by your virus
Click on menu icon and choose Settings. -
Here, look for the Open a specific page or set of pages under On startup option and click on Set pages.
- Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage.
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Click on menu icon again and choose Settings → Manage Search engines under the Search section.
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When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name.
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Reset Google Chrome
Click on menu icon on the top right of your Google Chrome and select Settings. -
Scroll down to the end of the page and click on Reset browser settings.
-
Click Reset to confirm this action and complete KeepVid.com removal.
Erase KeepVid.com from Safari
Follow these instructions to clean Safari from the virus:
- Remove dangerous extensions
Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. -
Here, select Extensions and look for KeepVid.com or other suspicious entries. Click on the Uninstall button to get rid each of them.
-
Change your homepage if it was altered by virus:
Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General. -
Here, look at the Homepage field. If it was altered by KeepVid.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page.
-
Reset Safari
Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... -
Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete KeepVid.com removal process.
About the author
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References
- ^ Potentially unwanted program. Wikipedia. The free encyclopedia.
- ^ Margaret Rouse. Browser hijacker (browser hijacking). TechTarget. Network of technology related websites.
- ^ Violet Blue. You say advertising, I say block that malware. Engadget. Technology news and reviews.
- ^ Uirusu. Uirusu. Cyber security news.
- ^ Wendy Zamora. How to avoid potentially unwanted programs. Malwarebytes Labs. Security blog.
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