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Remove Mobogenie (Free Guide) - updated Aug 2019

removal by Ugnius Kiguolis - - | Type: Adware

Mobogenie is the ad-supported software that pushes other tools and extensions, so online traffic gets redirected to commercial sites


Mobogenie is a potentially unwanted program that can occur on the mobile phone or PC from various deceptive sources. The main form of this PUP is third-party application provider that bundles such programs like browser hijackers or adware with useful-looking software for the easy PUP spreading. The significant amount of users reported about this intruder on their mobile devices and raises questions about the legitimacy of the service.[1]

Although users even call it a Mobogenie virus, this is not a malicious program that can damage the machine. The program can be classified as a potentially unwanted and adware because it focuses on advertising material delivery and online traffic redirects caused by a single click on the pop-up, banner or the initial website. This is the behavior common for tools used to generate pay-per-click revenue.

Name MoboGenie
Type  Adware
Developer  Beijing Yang Fan Jing He Information Consulting Co
Symptoms SHows unwanted material, causes redirects to ad-supported pages
Possible detection Adware.MoboGenie
Affects Mobile devices and PCs
Distribution Comes bundled with ofter software from download pages, promotional ads, deceptive content
Elimination Scan the machine with Reimage Reimage Cleaner Intego to remove MoboGenie completely

Programs like this MoboGenie adware are not wanted on the mobile phones especially since all the commercial content fills up the screen and keeps the user from accessing needed material or even makes the closing the pop-up or pop-under impossible. Android customers are more affected than others, but iPhone users shouldn't think that iOS is immune to PUPs.[2]

Mobogenie is a legit program that can be installed on computer and smartphone on purpose, although it comes intrusively in most cases. Developers claim that Mobogenie offers the place to push and distribute your programs. There is no need to use this less secure copy of the Google Play Store or Apple Store. This program is even promoted as a useful tool that can allow people to publish, manage, and share their content. However, there is no need to trust the service and the website.

That's why hundreds of users have installed it on their devices consciously. Indeed, we do not doubt that Mobogenie can't fulfill what is promised on its official website. Even more, it seems that it has recently been upgraded for eliminating lots of its bugs, so it might be that there will be more people who will decide to try it.

However, if you are using the older version, you should know that it may cause commercial pop-up ads, banners, and other notifications during your browsing. These Mobogenie ads may be filled with sponsored links that may lead you to affiliate websites.

Mobogenie adsMobogenie is the specific type of malware that shows advertisements to redirect online traffic to affiliated pages websites.

If you have been suffering from Mobogenie redirects for a while, you should renew this application or get rid of it, since there are many reliable alternatives. Moreover, it was known that this program had been used for spreading other programs in bundles.

Since there is a huge possibility that the adware itself came with other bundled applications, you need a thorough Mobogenie removal and system scan to make sure that the computer is not damaged. Rely on professional anti-malware tool and run the full scan of the device, then follow suggested steps and terminate all the PUPs indicated as suspicious.

Mobogenie adware can install other contents, in-browser extensions, plugins, tools, and cause more frustration than those redirects in the first place. All the additional applications create more processes running on the machine, so the general performance and speed of the computer get diminished.

Programs that had been promoted using this technique were Conduit Search, Outobox, SecretSauce, Shopping Helper Smartbar, and similar PUPs. If you found any of these apps on your computer out of nowhere, you should get rid of them. In addition, if you decided to remove Mobogenie, you should use updated Reimage Reimage Cleaner Intego or follow a step-by-step guide that is given down below.

Mobogenie virusMobogenie is the in-browser threat that affects mobile devices with Android OS and other digital machines.

Adware and other PUPs are considered dangerous to your privacy

Technically, adware is NOT A VIRUS, so people can easily download it from its official website or such download sites as Cnet. According to information that is given on this site, this app is very popular. However, as we have already mentioned in the first paragraph, you should avoid its older versions.

We can't claim the newer version is spread using bundling, but it was noticed when talking about older variants of this program. If you noticed this program on your PC or smartphone without downloading it, you should think about free programs you have recently installed.

Free programs are often filled with various extensions, plugins, and add-ons, such as browser hijackers or adware. If you want to avoid their infiltration, you should remember the PUP symptoms and features and note the following expert[3] tips:

  • Firstly, read the terms of agreement section before any questionable installation. If you click the next button all the time, you may agree to install optional components without noticing that.
  • Secondly – select advanced or custom installation method and follow the entire installation process one step at a time. Don't be too fast and read everything that is given about the program you are trying to install.
  • Thirdly, opt-out of any additional accessories, such as browser add-ons, plugins, extensions and toolbars.

Remove Mobogenie from the infected system alongside other PUPs or extensions

It seems that there are two groups of people: people who love it and people who hate it. If you are one of those who doesn't like Mobogenie virus redirects to sponsored sites, ads and similar distractions, you can remove this program from your system with the help of professional tools or try manual steps below.

Some people claim that after uninstalling it, it showed up again. It is a common feature of potentially unwanted programs because all these intruders can access registry entries and even alter some of those keys. For avoiding this, you should run a full system scan and remove Mobogenie.

We recommend using anti-malware tools, professional software designed to perform MoboGenie removal and clean other types of cyber threats from the machines as a personal computer. If you encountered these redirects and ads on the mobile phone, rely on the same type of anti-malware applications from official stores.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Mobogenie, follow these steps:

Erase Mobogenie from Windows systems

MoboGenie removal should help eliminate all the PUPs and end unwanted redirects

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Mobogenie and related programs
    Here, look for Mobogenie or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Delete Mobogenie from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Mobogenie or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate Mobogenie from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Mobogenie and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Mobogenie removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of Mobogenie from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Mobogenie should be removed from your Microsoft Edge browser.

Remove Mobogenie from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Mobogenie and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Mobogenie removal. Click on 'Reset Firefox' button for a couple of times

Uninstall Mobogenie from Google Chrome

Check the system for additional browser plugins and clean your Chrome browser in particular

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Mobogenie and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Mobogenie removal. Click on 'Reset' button to complete your removal

Erase Mobogenie from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Mobogenie or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Mobogenie removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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  1. Santiago says:
    November 19th, 2014 at 7:16 am

    Mobogenie has been updated and users can decide wether if they would like to install our software or not. Glad tu discuss further on this situation so users can be confident about our new statement.

  2. A. Person says:
    November 4th, 2015 at 11:01 pm

    Did you misspell to on purpose?

Your opinion regarding Mobogenie