Tapxchange.com (Removal Guide) - Nov 2015 update

Tapxchange.com Removal Guide

What is Tapxchange.com?

Tapxchange.com virus might take control over Chrome, Firefox, IE and other web browsers

The image of Tapxchange.com

Tapxchange.com is a search engine that belongs to the group of browser hijackers.[1] This potentially unwanted program (PUP) spreads in software bundles and alters targeted browser’s settings in order to cause suspicious activities, such as controlling search results, delivering ads, tracking information,[2] etc.

Due to the sneaky distribution technique, the hijacker might enter the system unnoticed. However, users can easily notice the signs of PUP. Once they open the affected browser, they might find the changed main page and default search engine.

Tapxchange.com looks safe, and it is similar to any other search engine – and an inexperienced PC user would never even think that there is something suspicious about this search engine. The issue is, this website does not provide relevant search outcomes. It provides altered search results, which lead to untrustworthy third-party databases.

It might redirect to websites that may try to convince you to install questionable programs or updates to your PC. Be cautious and reject such offers, because third-party sites sometimes promote infected programs. Of course, we cannot guarantee that every page you may be redirected to is entirely unsafe; but the bigger part of such redirections are unreliable.

Thus, we suggest scanning the computer with FortectIntego or another anti-malware program that can remove Tapxchange.com from the device entirely. Once the hijacker is gone for good, you will be able to set your preferred homepage, search engine, and browse the web safer.

The virus might also redirect people to ai.tapxchange.com and other suspicious websites. Usually, they promote questionable content. However, you might also end up on tech support scam or phishing site.

Apart from these suspicious and annoying activities, this PUP might also collect particular information about users. Browsing-related information is useful for delivering targeted ads and gaining advertising-based revenue from the clicks. In order to achieve this goal he hijacker might collect:

  • IP address;
  • technical information about computer, OS, and browser;
  • search keywords;
  • browsing history;
  • clicked ads;
  • time spent on particular sites or pages;
  • etc.

Often developers of such programs share aggregated information with third parties. Who are they and what they are going to do with your profile is unknown. Most likely they will flood your browser with more commercial content. However, the worst scenario is identity theft. Thus, to avoid that you should start Tapxchange.com removal ASAP.

Browser hijacker spreads in an indirect way

Tapxchange.com is frequently being attached to other programs and spread together with them. Such pack of programs is called a software bundle. Bundling is a very popular method nowadays to spread potentially unwanted applications (browser hijackers, adware, plug-ins, add-ons, and browser extensions).[3]

The developers of PUPs use this distribution method because it is very efficient way to inject their products to users' computers' unnoticeably. Thus, the hijacker might easily become a problem for users all over the world, from Sweden[4] to Japan and United States.

The software bundle usually hides agreements to install such attachments by concealing them under “default” and “standard” installation modes. Instead of choosing these options, you should select the other option – either “advanced” or “custom.” By deselecting third-party apps, you can prevent not only Tapxchange.com hijack but the entrance of other PUPs too.

The picture of Tapxchange.com hijackerTapxchange.com might hijack browser's homepage and force to use its suspicious search service.

Frequently Asked Questions (FAQ)

Question: I am terrified that some malicious program has infected my computer. My homepage has suddenly changed to Tapxchange.com, and it displays very suspicious results! What is wrong with my computer?

Answer: Please, calm down; there is nothing much to worry about. You have probably installed some freeware on your computer that contained Tapxchange.com PUP. It is not a malicious program because it does not cause harm itself. It only seeks to increase rates of its sponsors' websites' web traffic and redirects people who use Tapxchange.com to these sites every time as they click on a search result generated by this fake search engine. This program can be easily removed from your system.

Question: Tapxchange.com search results has been redirecting me to websites that are not associated with my search keywords. I want to remove this search engine from my browser. What should I do?

Answer: We assume that Tapxchange.com virus has hijacked your system without your knowledge. The only way to remove this website from your browser is to uninstall the Tapxchange.com browser hijacker. We have provided two removal methods below this article so that you can uninstall it either manually or automatically. Good luck and stay safe!

Removal instructions of the Tapxchange.com virus

To remove Tapxchange.com from the machine, you need to choose between automatic and manual elimination options. The instructions how to get rid of the virus manually you can find below. Keep in mind that this method requires patience and attentiveness. Thus, if you are in a rush, we suggest opting for the automatic method.

Automatic Tapxchange.com removal is performed using anti-malware or anti-spyware.[5] In order to delete hijacker and all its components, you need to install your preferred program, update it and scan the system. Once security tool finishes the scan, you will be able to set your preferred homepage, search engine and customize your browser.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Fortect Happiness
Intego Happiness
Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
Fortect Intego has a free limited scanner. Fortect Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Tapxchange.com. Follow these steps

Uninstall from Windows

Manual removal guidelines are presented below. Please follow them carefully in order to get rid of all hijacker-related components.

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Follow the instructions below to delete the Tapxchange.com virus from the Edge entirely.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

In order to get rid of all suspicious components related to the hijacker, you need to uninstall suspicious browser extensions and reset Mozilla Firefox.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

In order to eliminate Tapxchange.com entirely, you need to follow the guidelines below:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Tapxchange.com registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting stealing programs

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


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Ugnius Kiguolis
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