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Thedon78@mail.com ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware
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What is known about Thedon78@mail.com ransomware?

Thedon78@mail.com virus is yet another ransomware, which indicates the renewal of FenixLocker ransomware virus[1], which has been recently cracked by iT experts who specialize in reverse-engineering malware. This virus has been identified as FenixLocker because it used to insert a string “FenixIloveyou!!” into every encrypted file. Speaking of the new version of it, which is dubbed Thedon78@mail.com ransomware, we must say that it appears to be an enhanced virus that uses KXCD number generator to protect password generation. The virus inserts a ransom note called Help to decrypt.txt into every file that holds encoded data, also drops one on the desktop. These ransom notes do not provide a lot of information, but informs the victim about what needs to be done to restore encrypted files. The culprits ask the victim to send the unique identification key to Thedon78@mail.com and wait for instructions. It seems that criminals have changed the contact email address because earlier they used the inbox of centrumf@india.com account.

Picture of Thedon78@mail.com ransomware

If your files have been jeopardized by this virus, most likely you will not be able to open or edit them. This is the aim of cyber criminals – they want you to lose access to your files, memories, and all important data that you store in your computer[2]. Please bear in mind that malware analysts managed to defeat the previous virus’ version, and some signs show that Thedon78@mail.com decrypter might be published soon, too. We definitely recommend you to keep your money to yourself and not pay the ransom that these hideous frauds demand you to pay. They tend to ignore victims after they pay the ransom, so expect to be forgotten even if you pay the ransom[3]. You must understand that ransomware authors only care about money, and they do not waste time trying to send out decryption keys to everyone who paid the ransom. So instead of wasting your money, remove Thedon78@mail.com virus as soon as you can. The easiest way to eliminate the ransomware is to run a malware-removal tool, so you can use Reimage or similar software. You can find a short guide on how to start Thedon78@mail.com removal right below the article. Such viruses typically tend to block security programs, so you might not be able to delete it before you reboot your computer into a Safe Mode with Networking.

How ransomware viruses are distributed?

There are dozens of ways how ransomware finds a gap to slip into your computer system[4]. Of course, in the majority of cases, it obfuscates itself as a safe file and rides into the computer system as a Trojan horse when downloaded/opened by a user who doesn’t recognize that it is a malicious file. The most popular ransomware distribution method is sending this virus via email, so beware of deceptive emails that ostensibly deliver you important files or programs. Watch out for emails that contain a lot of grammar mistakes, also those that promise too good to be true deals, and never open file attachments or links (not even the Unsubscribe button!) if the email comes from an unknown sender. Next, ransomware is distributed via malvertising, so watch out for fake ads online. There are so many fake advertisements and untrustworthy websites, and it can be hard to identify which one is dangerous and which one is not. Clicking on a corrupted ad[5] can take you to hazardous websites or convince you to install a malicious program. A trustworthy anti-malware software can protect you and avoid these risks.

How to uninstall this virus?

Users who have their computers compromised by Thedon78@mail.com virus should backup encrypted data and wait for a decryption tool. Bear in mind that it is not easy to create it, so if you have been infected, better be patient. If you do not plan to pay the ransom, remove Thedon78@mail.com ransomware now using the anti-malware program. Thedon78@mail.com removal instructions are below.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Thedon78@mail.com ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Thedon78@mail.com virus Removal Guide:

Remove Thedon78@mail.com using Safe Mode with Networking

Please do not try to remove Thedon78@mail.com ransomware automatically. You should be using a professional tool for it. Therefore, we recommend using Reimage. To restore data, use instructions we present or use a backup.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Thedon78@mail.com

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Thedon78@mail.com removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Thedon78@mail.com using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Thedon78@mail.com. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Thedon78@mail.com removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Thedon78@mail.com from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Thedon78@mail.com, you can use several methods to restore them:

Data Recovery Pro

If you cannot restore your files because you have no backup, then you have two opportunities left – pay the ransom or try to use third-party tools to restore your files. One of such tools is Data Recovery Pro, and we highly recommend it!

Find previous file copies

This method helps to restore individual files, so bear in mind that you cannot use it on all encrypted files at once. P.S. This method works only if you enable System Restore function.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Thedon78@mail.com and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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