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FenixLocker 2.0 ransomware virus. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware
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What should you do when you get infected by FenixLocker 2.0?

FenixLocker 2.0 virus has been introduced as a new variation of a well-known FenixLocker ransomware. One of the most distinct features of this ransomware is that the programmer inserts “FenixIloveyou” in the source code of the malware[1]. Such tendency is not exceptional among hackers. Each of them enjoys leaving a distinctive trace in the virus market. This family of file-encrypting threats does not differ much from the rest samples of the category[2]. Furthermore, the threat did not deviate much from the first version regarding encryption technology. It employs both, asymmetric and symmetric, coding technique to lock personal files. It does not target an extensive list of file formats, but it affects the most usable files, so the infection still inflicts a great damage to a victim’s computer and the files. Therefore, it is crucial to remove FenixLocker 2.0. Let [d1[ help you guide through the elimination process.

The malware follows the trodden path of the previous edition. It utilizes the same encryption algorithm to encode the data. Usually, it is disguised as a update.exe or explorer.exe binary placed in the attachment to a spam email. If a user recklessly opens the attachment, the attachment with FenixLocker 2.0 malware gets executed. It is known that the virus targets vulnerable operating systems. Once it settles in a device, he initiates the modifications in the registry system. Replacing the existing system files with its corrupted versions, enables the virus to completely its FenixLocker 2.0 hijack. Luckily, the virus does not seem to be so elaborate as Erebus virus, which bypasses User Account Control messages[3]. During the infection, the ransomware might display counterfeited system messages to win time and, likewise, divert you from interfering with its processes. Depending on the technical specifications, the malware might take from several minutes to approximately half an hour to fully encrypt the files. After it has finished its misdeed, you are likely to see

Depending on the technical specifications, the malware might take from several minutes to approximately half an hour to fully encrypt the files. After it has finished its misdeed, you are likely to see help_to_decrypt.txt and help_to_decrypt.html messages with further instructions how to recover our personal data. You will also see an indicated email address – centrumfr@india.com. The developers of Fenix Locker 2.0 virus try to conceal their identity by communicating with victims via Tor browser. According to the guidelines, victims have to transfer the ransom purchased in bitcoins to a specific address and wait for the response. Each time the amount of ransom varies. Even it the sum is manageable, the crooks are unlikely to keep their word. Thus, proceed to FenixLocker 2.0 removal.

Transmission preferences of the ransomware

Mostly, such type of viruses tends to spread via spam emails. Despite the uprise of ransomware in 2016, users are not careful enough reviewing attached files. Crooks manage to persuade netizens that they have receives a message from the FBI or another official institution. However, an easy way to look through the disguise is to look for typos. Since multiple hundreds of infections are released simultaneously, such emails contain such mistakes. Additionally, cyber villains discover new hacking techniques. 

Recently EITest technology has been gaining popularity among the hackers. This corrupted code is placed on a legitimate website. When a person is visiting it, the code redirects to another domain which contains an exploit kit. The introduction of open-source education crypto-malware has also made things worse for the virtual community and gave new chances for hackers[4]. With its help, FenixLocker 2.0 ransomware or another file-encrypting threat might settle on a device. In order to prevent such scenario, you do not only need to be vigilant while reviewing spam or Inbox folder but ensure improved protection of the device by installing malware elimination software[5].

Removing FenixLocker 2.0 virus – mission possible?

You can successfully remove FenixLocker 2.0 virus whether with Reimage or Malwarebytes Anti Malware. While it is true that the latest versions of malware might not yet be included in virus definition databases of the security apps, update the program. In case this method does not work for you, you might use of the below suggested. After completing FenixLocker 2.0 removal, take a look at bonus decryption guidelines. You might also recover the files with the help of backup copies.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall FenixLocker 2.0 ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual FenixLocker 2.0 virus Removal Guide:

Remove FenixLocker 2.0 using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

When you enter Safe Mode you will be able to delete FenixLocker 2.0 and cease its activity by terminating its processes with Task Manager.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove FenixLocker 2.0

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete FenixLocker 2.0 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove FenixLocker 2.0 using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

System Restore will fully restore the system to the last saved copy of a system image. Note that saved files and downloaded programs from the time when the image was created and to the present point might be deleted.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of FenixLocker 2.0. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that FenixLocker 2.0 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove FenixLocker 2.0 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by FenixLocker 2.0, you can use several methods to restore them:

Data Recovery Pro might give you a chance to recover the files encrypted by FenixLocker 2.0

The manual of this program is easy to use so you will not waste time on finding out how to run the program and decrypt the data.

ShadowExplorer – as an alternative solution

It is unknown yet whether FenixLocker 2.0 virus deletes shadow volume copies. The program uses these copies to restore the files.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from FenixLocker 2.0 and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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References


  • MoonChan

    I wonder how far the hackers will go…

  • KyleR

    Trying to recover files with my backup copies…I hope this is going to work out!

  • Prof0.0

    The hackers try to look scarier than they are. Still, gotta admit, its a pain in the neck…