Toshiba laptop w/Windows XP and Norton 360 is infected with FBI virus/green dot. It will not reboot in Safe Mode w/without networking. I’ve tried System Restore with no luck. Downloaded Spyware and Norton Power Eraser on a clean machine & tried to run/install on laptop. Neither program will work unless there is internet access. If I turn on the internet, the computer goes directly to FBI. Totally frustrated…any suggestions? I would really appreciate any help anyone can give. Thanks!