FBI Virus Black Screen: what it is and how to remove it
FBI Virus Black Screen is a ransomware infection that belongs to the 'famous' Ukash group. It acts similarly to the previous versions of this group of scams, FBI virus or FBI Moneypak: after locking computer down, it disables victim from ANYTHING and makes him/her completely disconnected from getting online or reaching important files and programs.
Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.
Automatic
Get a free scan and check if your PC is infected.
Fortect finds malware, unwanted programs and the Windows damage they leave behind, and repairs it in one pass.
Make sure the ransomware behind help09.html is gone before you plug in backups: a scan helps check.
Do it yourself · free Remove FBI Virus Black Screen yourself 6 steps, about 18 minutes, no software needed.
Start the steps
FBI Virus Black Screen: summary
| Detection names | No Microsoft detection name is known |
|---|---|
| Ransom note | help09.html; the text is quoted in full below |
| Contact | fine@fbi.gov |
| Encrypted file extension | Not recorded in our earlier report |
| Decryptor | No free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates |
| Distribution | Not recorded in the old report |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 9 more facts
| Damage | Not recorded in the old report |
|---|---|
| Name | FBI Virus Black Screen |
| Type | File-encrypting ransomware |
| Symptoms | A ransom note left in folders |
| Evidence | One write-up by a security site; details still limited |
| Attacker contacts | fine@fbi.gov |
| Free decryptor | No free decryptor is known (checked 7 October 2026) |
| First seen | 26 April 2021 |
| Facts checked | 7 October 2026 |
- Note file:
help09.html - Contact:
fine@fbi.gov
From our report of Apr 2021 · not reviewed since
What FBI Virus Black Screen is
FBI Virus Black Screen is a ransomware infection that belongs to the 'famous' Ukash group.
It acts similarly to the previous versions of this group of scams, FBI virus or FBI Moneypak: after locking computer down, it disables victim from ANYTHING and makes him/her completely disconnected from getting online or reaching important files and programs.
Next to these typical symptoms, FBI Virus Black Screen has one big difference – it uses the black startup screen and audio warning, saying that you have been doing illegal actions on your PC. Before you fall for all this tricky campaign, remember that this program is FAKE and seeks only to scare you into paying the 'fine'.
It has nothing to do with the governmental organization and seeks only to rip you off. Instead of paying the fine through Ukash, Moneypak or other prepayment system, we highly recommend to remove FBI Virus Black Screen immediately.

How FBI Virus Black Screen behaves
From our report of Apr 2021 · not reviewed since
HOW CAN I GET INFECTED WITH FBI Virus Black Screen?
If you see a black screen and misleading audio notification from Federal Bureau of Investigation, you must have clicked on any free virus scanner site, spam email attachment or free movie download.
Typically, this virus uses freeware or shareware when trying to come undetected. Once it gets inside the system, it locks the computer and shows a black message claiming that you have been locked because you have violated Federal law:
This virus is clearly designed for USA, because it lists the federal laws of the United States of America. After reporting all those crimes, FBI Virus Black Screen demands to pay $200 to unlock the PC and then requires to send the codes to fine@fbi.gov.
Be sure that paying this amount of money won't help you to unlock your PC because this can be done only with a technical help. Follow this post to know how you can remove FBI virus black screen:

The FBI Virus Black Screen ransom note
YOUR COMPUTER HAS BEEN LOCKED!
This operating system is locked due to the violation of the federal laws of the United States of America! (Article 1, Section 8, Clause 8; Article 202; Article 210 of the Criminal Code or u.s.a. provides for a deprivation of liberty for four to twelve years)
Following violations were detected:Your IP address was used to visit Web sites containing pornography, child pornography, zoophilia and child abuse. Your computer also contains video files with pornographic content, elements of violence and child pornography! Spam-messages with terrorist motives were also sent from your computer.
This computer lock is aimed to stop your illegal activity.
To unlock the cimoputer you are obliged to pay a fine of $ 200.
You have 72 hours to pay the fine, otherwise you will be arrested.You must pay the fine through MoneyPak:
To pay the fine, you should enter the digits resulting code, which is located on the back of your Moneypak, in the payment form and press OK.
If an error occurs, send the codes to address fine@fbi.gov.
How to remove FBI Virus Black Screen
Tools you'll need
All of these are free except where noted. Download them on a clean device if the infected PC is offline.
- A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
- Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
- Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
- ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
- No More Ransom: the free decryptors from police and security companies; check it again every few months.
- Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.
How to remove FBI Virus Black Screen and get your files back
Work in this order.
Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.
Step 1: Disconnect the PC and unplug backup drives
Unplug the network cable or turn off Wi-Fi, and disconnect USB drives, external disks and network shares, so FBI Virus Black Screen cannot reach more files. Pause OneDrive, Google Drive or Dropbox sync, because synced folders upload the encrypted copies over the good ones.
Leave the PC on but offline while you read the next steps, since a restart can let the ransomware run again. This applies to Windows 11 and Windows 10 alike.

Windows 11: turn off Wi-Fi to take the PC offline. Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 2: Save the ransom note and identify the family
The name of the family decides whether a free decryptor can help. Copy the ransom note and two small encrypted files to a USB stick, and check them on another device with ID Ransomware or Crypto Sheriff.
Note the extension added to the files, the contact address and the victim ID shown in the note. Keep the originals on the Windows 11 or Windows 10 PC untouched.

Windows 11: the ransom note and encrypted files to copy for identification. Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 3: Check for a free decryptor
Our last check found that for FBI Virus Black Screen, no free decryptor is known (checked 7 October 2026). Look again yourself in the No More Ransom list and the free decryptor pages of Emsisoft, Avast and Kaspersky, which add new families every year.
A decryptor needs the ransomware gone first, or it encrypts the files again. Keep at least one copy of the encrypted files on an external drive, even if no tool works yet.
Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 4: Remove the ransomware before you restore or decrypt
Removing FBI Virus Black Screen does not bring the files back, but it has to come first. Start with Defender's Full scan, then the offline scan from the same Scan options page, which checks the disk before Windows loads.
If the scan cannot start, use Safe Mode with Networking. Delete the ransom notes only after you have saved a copy, because removal tools sometimes leave them behind on Windows 11 and Windows 10.

Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
Step 5: Look for shadow copies of the files
Windows keeps shadow copies for restore points and backups, and some ransomware fails to delete them.
vssadmin list shadowsin an administrator Command Prompt tells you at once whether any exist.If they do, right-click the folder that held your files, open Properties > Previous Versions, select a version from before the attack, and click Open to check it before you Restore or copy the files out. Windows 11 and Windows 10 both have the tab.

Windows 11: vssadmin list shadows shows whether shadow copies exist. Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 6: Restore the files from a backup or recover deleted originals
A backup made before the attack is the surest way back. Connect it only once the PC is clean, then restore from File History, Windows Backup, OneDrive's Restore your OneDrive or your own external copies.
Without a backup, try file recovery: the originals that FBI Virus Black Screen deleted may still be on the disk until something overwrites them. Install nothing new on the drive you want to recover from on the Windows 11 or Windows 10 PC.
Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix
From our report of Apr 2021 · not reviewed since
How CAN I REMOVE FBI VIRUS BLACK SCREEN?
When trying to remove any version of Ukash virus, the biggest issue is to unlock the system.
However, some versions of Ukash threats may fail to unlock you from getting online. Ig you are one of these lucky people, download , or other reputab;e anti-malware program and remove the threat. If you are locked, follow these tips:
* Flash drive method:
1. Take another machine and use it to download , or other reputable anti-malware program. 2. Update the program and put into the USB drive or simple CD.
3. In the meanwhile, reboot your infected machine to Safe Mode with command prompt and stick USB drive in it. 4. Reboot computer infected with Ukash virus once more and run a full system scan.
* Users infected with Ukash viruses are allowed to access other accounts on their Windows systems. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.
* Try to deny the Flash to make your ransomware stop function as intended. In order to disable the Flash, go to Macromedia support and select 'Deny': http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.
* Manual Ukash virus removal:
UPDATE: There is a new FBI Virus Black Screen, which also claims that user is blocked due to the law violations. It displays other logo of the Department of Justice and claims: 'Your computer has been blocked! This text is written in the red background, similarly to the latest FBI virus, which is called FBI Online Agent.
There are several boxes on its alert: one shows a list of laws, that have been 'violated' by a user, others explain how to pay the fine using MoneyPak prepayment system and show an image of a fake web cam. Besides, this virus 'speaks' for its victim and asks to pay not $200, but $300 for ransom.
- Reboot you infected PC to 'Safe mode with command prompt' to disable Ukash virus (this should be working with all versions of this threat)
- Run Regedit
- Search for WinLogon Entries and write down all the files that are not explorer.exe or blank. Replace them with explorer.exe.
- Search the registry for these files you have written down and delete the registry keys referencing the files.
- Reboot and run a full system scan with updated , or to remove remaining virus files.
Report it and recover your files
Report it
Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.
- United States
- FBI IC3 · FTC ReportFraud
- United Kingdom
- Report Fraud (formerly Action Fraud) · NCSC
- Australia
- ReportCyber (ASD)
- EU countries
- Europol: national reporting sites
Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.
Make the next attack harmless
FBI Virus Black Screen could only hurt the files that had no second copy, and the signs (ransom notes called help09.html in every folder) showed exactly which ones those were.
The 3-2-1 rule fixes that:
- three copies
- two media
- one disconnected
A practical version for a home PC: OneDrive or another cloud backup with version history, plus an external disk that you plug in once a week for File History and then unplug. Test a restore now and then by opening a few files from the backup on another device.
Details, schedules and what not to back up are in our 3-2-1 backup guide for Windows.
Stream videos without limitations, no matter where you are
There are multiple parties that could find out almost anything about you by checking your online activity.
While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.
Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.
Data backups are important - recover your lost files
Ransomware is one of the biggest threats to personal data.
Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.
While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as can also be effective and restore at least some of your lost data.
Questions about FBI Virus Black Screen
Should I pay the ransom in help09.html?
Not before you have tried everything else. Identify the family from help09.html and one encrypted file, check No More Ransom for a free decryptor, and look for clean copies in OneDrive, backups and Previous Versions.
Paying funds further attacks, may be illegal if the group is sanctioned, and is no promise of a working key: many victims get partial or broken decryption. If you consider paying for business-critical data, involve the police and a professional incident responder first, and never pay through intermediaries who promise their own decryption.
Is there a free FBI Virus Black Screen decryptor?
We last checked on 7 October 2026, and for FBI Virus Black Screen no free decryptor is known. We check No More Ransom, which collects free tools from police and security companies, and the decryptor pages of the major antivirus vendors. A working decryptor exists only when the encryption has a flaw or the keys were leaked or seized.
Ignore sites and videos that offer a "FBI Virus Black Screen decryptor" for download or for a fee: these are usually scams or malware. Real decryptors are free and come from known security companies or law enforcement. Keep the encrypted files in case a tool appears later.
How did FBI Virus Black Screen get on my computer?
The way FBI Virus Black Screen spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened.
On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password. Think back to what was downloaded or installed in the days before ransom notes called help09.html in every folder, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.
Are ransomware recovery services legitimate?
Some are, but read the offer carefully. Genuine data-recovery firms recover deleted originals from disks or rebuild damaged files, and they say so. Others promise to "decrypt any ransomware" for a fixed price, which is impossible without the key; they quietly pay the attackers and keep a margin, sometimes without telling the victim.
Be especially careful with services that contact you after you post about the attack online. Ask for references, a written method and a no-result-no-fee clause, and check the free tools on No More Ransom first.
Did FBI Virus Black Screen steal my files or passwords?
We do not know yet. Nothing published so far shows data theft by FBI Virus Black Screen, but the only confirmed sign is ransom notes called help09.html in every folder, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.
From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.
Is FBI Virus Black Screen the same as other ransomware with a similar name?
Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.
Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.
What does help09.html tell me about the ransomware?
Quite a lot. The file name help09.html, the wording, the contact addresses and the format of the personal ID are typical for each family. Uploading the note together with one encrypted file to ID Ransomware or No More Ransom's Crypto Sheriff usually names the family within seconds.
That name decides your options: some families have free decryptors, some can be partially recovered, and some cannot be decrypted at all. The note's claims about stolen data should be taken seriously but not at face value.
Should I pay the ransom?
We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.
Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.
How do I open my .docx, .jpg and other files locked by FBI?
You cannot open locked files normally while they stay encrypted, and renaming them will not help. Our earlier report did not record the extension that FBI adds, so check one locked file name and the ransom note for it.
No free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates. Do not rename the files, change the extension or edit them, because that can make recovery harder. Copy the locked files to an external drive before you clean the system, so a decryptor released later still has them.
Will Fortect remove FBI Virus Black Screen?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For FBI Virus Black Screen, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- CISA: StopRansomware (read October 7, 2026)
- No More Ransom (read October 7, 2026)
- FTC: How to recognize, remove and avoid malware (read October 7, 2026)
- Microsoft Learn: Microsoft Defender Offline (read October 7, 2026)
- Microsoft Learn: How Microsoft names malware (read October 7, 2026)