I download your software to disinfect my laptop and it was not possible to run the software to the end until I open it in safe mode. When I press fix it asked me to purchase the software. I am not going to do that when my computer is infected. The request is at least not rational. If I like the software and is doing its job I consider it for purchase, but not when my computer is under a virus control.
May I have my laptop fix it before purchasing?