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Remove Atwola (Removal Instructions) - 2019 update

removal by Linas Kiguolis - - | Type: Browser Plugins

Atwola tracking cookie might be installed to your browser without your knowledge

Atwola cookie on web browser

Questions about Atwola

Atwola is a tracking cookie[1] that can be injected in any web browser, including Internet Explorer, Mozilla Firefox, Safari or Google Chrome. This component is used for monitoring user’s activities online, such as observing browsing history, search queries, ad clicks, downloads, etc. Technically, it would be wrong to call it Atwola virus[2] because it does not harm the computer. However, cookies like can be used to spy on computer users, their browsing activity and interests. If you do not want to be tracked every time you browse the web, it goes without saying that you should get rid of it by disabling.

Name  Atwola virus
Type Tracking cookie
Related to  AOL products,
Main risks Unwanted ads, redirects to unsafe websites
Elimination Disable Atwola cookie and check the system with Reimage to make sure that unwanted redirects didn't end up with computer virus

Reportedly, Atwola spyware is related to virus,,,, and sites which are AOL ad servers (since ATWOLA is an acronym for AOL Time Warner Online Advertising), which means that this cookie gathers information in order to select targeted ads for you.

You might encounter these ads whenever you browse the Internet. They can show up as slide-in ads, banners, pop-up ads, or new tab pages filled with promotional content and commercial offers. These Atwola ads are highly unreliable and can contain redirect links, so if you ever see them on your screen, refrain yourself from clicking them.

Untrustworthy ads can force you to pay a call on high-risk websites, so if you would like to keep your computer safe, stay away from them. We also advise you to scan your computer with an anti-spyware[3] software to detect potentially unwanted ad-supported programs that might be related to Atwola cookie threat.

If you do not want some suspicious parties to track your activity and gather information about you, we strongly advise you to remove Atwola tracking cookie from your browser and pursue all related components from your computer.

Some users report that these activities started after the adnxs virus attack or infiltration of rfihub adware. These cyber threats are known for being capable of delivering unwanted advertisements on the affected web browsers.

Thus, if your browser often redirects to domain, display aggressive ads or perform other questionable activities, you should clean your computer from potentially unwanted programs (PUPs). Security software Reimage can help to perform this task and complete a full Atwola removal.

Image of Atwola tracking cookie
Atwola tracking cookie might be installed without your knowledge and spy on your activities online.

Explanation on how tracking cookies or PUPs can be installed

Atwola tracking cookie might be added to your browser right after visiting these suspicious domains related to it (, or or clicking on advertisement powered by AOL.

However, it is also possible to get this cookie if you use any of AOL products, also if browser hijacker is installed on your system. You might accidentally install Atwola AOL cookie along with some suspicious potentially unwanted program (PUP).[4] Therefore, we would like to give you some tips on how to avoid getting such unwanted components and browse the web safely.

  1. Avoid pushy and bothersome web advertisements. Ordinarily, web ads are not supposed to show up every 2 minutes and open up in new browser windows or tabs. If you notice such occurrences frequently, there might be some adware type programs running on your computer system.
  2. Avoid visiting untrustworthy third-party websites. High-risk web pages can be contaminated with malicious links inserted into clickable content (such as ads, buttons, hyperlinks, pictures, and so on). Clicking on corrupted objects can immediately download malicious components to your computer.
  3. Be mindful when downloading new software to your PC. Rely only on well-known and secure web pages. If the website which provides the download link raises even the slightest suspicion for you, eschew downloading software from it. Security specialists from[5] remind to download needed programs from the official developer’s sites.
  4. Install programs in the right manner. Opt for Custom or Advanced installation settings at all times and deselect any suspicious “recommended downloads” added to your selected software. The chances are, such additions are unreliable or even harmful.

If you made a mistake, you have to proceed to removal to stop tracking activities or further browsing-related problems.

Delete Atwola cookie and other PUPs

Most of the time tracking activities are launched without user’s knowledge, and such action might not be very safe. Therefore, we recommend you to remove Atwola from the computer and stop unknown people from spying on your activities on the Internet.

Theoretically, Atwola removal is possible via the browser’s settings. However, users have reported that tracking cookie has an ability to restore itself, so we definitely recommend you to use a professional anti-spyware program to get rid of it for good. As we have previously mentioned, you can remove it with Reimage anti-spyware software.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Atwola, follow these steps:

Eliminate Atwola from Windows systems

Follow these steps to remove adware from the Windows computer:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Atwola and related programs
    Here, look for Atwola or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall Atwola from Mac OS X system

In order to stop suspicious tracking activities and forget about annoying ads, you should follow these instructions:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Atwola or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Erase Atwola from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Atwola and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Atwola removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Atwola from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Atwola should be removed from your Microsoft Edge browser.

Get rid of Atwola from Mozilla Firefox (FF)

These guidelines will help you to reset Mozilla Firefox and stop tracking activities:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Atwola and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Atwola removal. Click on 'Reset Firefox' button for a couple of times

Remove Atwola from Google Chrome

Follow these steps to fix Google Chrome and stop spying activities:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Atwola and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Atwola removal. Click on 'Reset' button to complete your removal

Eliminate Atwola from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Atwola or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Atwola removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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  1. Samswasz says:
    April 25th, 2016 at 12:47 pm

    I had the same cookie in Chrome, couldnt remove it for a long time

  2. julianno says:
    April 25th, 2016 at 12:49 pm

    SpyHunter is one of the best security programs I have ever tried. No malware, nasty cookies in my browser and other threats. Atwola cookie was tracking me for quite some time, tried uninstalling it a few times but it kept coming back. I have tested several other anti-spyware programs and they didn;t even detect this threat. Thumbs up for spyhunter!

  3. help says:
    April 25th, 2016 at 12:49 pm

    why it tracks me?? does it know my bank password and logins now?

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