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CryLocker ransomware virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware
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Cry ransomware gets an update – CryLocker virus

The virtual community should become alerted as new ransomware – CryLocker virus – came into daylight. The cyber threat happens to be the alternative version of previously launched Cry virus which stands for Central Security Organization. The hackers rolled up their sleeves to make an alerting message and alarming users with the supposed military virus. Though the threat might give the horrifying impression, keep in mind that hackers are used to causing psychological terror. In any case, do not waste time and remove CryLocker as soon as possible. For that purpose, you should employ Reimage. If you hesitate to eliminate the threat quickly, CSTO ransomware might inflict more damage. It is understandable if you are now in the state of engagement since the ransomware locked all important files. Do not lose hope of recovering the files because virus researchers suspect that the malware might be decryptable. What you can do now is to start CryLocker removal.

The cyber criminals seem to sympathize to the creators of infamous virus CryptoWall and CryptoLocker. Not only was the threat named according to similar fashion, but the malware also shares similar characteristics to previously mentioned viruses. Likewise, the threat employs Command and Control servers to gather important information about the victims’ operating systems. What is more, the hackers are suspected of keeping the decryption tools there. Contrary to the previous version of Cry, the recent version introduces the main distinctive feature. The virus transmits the collected data to multiple different IP locations using UDP (User Datagram Protocol). It helps to maintain loss-tolerating connections between the programs on the Web. The virus also tries to make the diversion by storing the victims’ data in such websites as Imgur.com and Pastee.org. Another novelty of the ransomware is that with the help of nearby SSID wi-fi networks, it identifies the location of the victims. 

The image revealing CryLocker virus

CryLocker malware tends to encrypt a large number of different image, document, audio, and video files. Thus, the hackers try to inflict as much damage as possible. Consequently, you might spot that the virus appends a .cry extension to all affected files. In addition, the virus does not lag behind the previously rampaged viruses since CryLocker ransomware tends to delete Shadow Volume Copies with the help of vssadmin delete shadows /all /quiet command. It means that fewer chances remain to unlock the files. Lastly, the virus presents its demands in Recovery_[random_characters].html and !Recovery_[random_characters].txt files. The malware demands 1.1 BTC which is equal to 625 USD.

How does the malware infect systems?

This virus is distributed via spam emails. This transmission model has been popular since users still are not careful opening emails received from unknown senders. Nevertheless, the awareness of ransomware threats has risen. That is why the hackers try to deceive users by forging fake tax refund or package delivery emails. If you happen to get the email from FBI or tax institution, do not panic but inquire the company directly to clear out any misunderstandings. In addition, improve the cyber security of your device by updating existing software and installing the anti-spyware application, such as [1], to minimize the risk of CryLocker hijack.

The ransomware removal guidelines

The best way to remove CryLocker virus is to run the security programs, e.g. Reimage or Malwarebytes Anti Malware. These applications will deal with the malware within a couple of minutes. When the elimination process is finished, think about the ways to recover the files. Regarding this issue, we present some recommendations at the bottom of this page. They might help to retrieve at least a portion of important files. Lastly, if you cannot complete CryLocker removal because of the malfunctioning operating system, feel free to use our access recovery guidelines.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall CryLocker ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual CryLocker virus Removal Guide:

Remove CryLocker using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove CryLocker

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete CryLocker removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove CryLocker using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of CryLocker. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that CryLocker removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove CryLocker from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by CryLocker, you can use several methods to restore them:

How practical is Data Recovery Pro?

This application comes in handy when you want to recover the data after an unexpected power-off or application malfunctioning. However, it might be also useful in recovering the files which are affected by CryLocker.

Employing CryLocker Decrypter

Until the IT professionals will come up with a workaround, this free decryption tool might prove to be beneficial.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from CryLocker and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  • Ronald

    Finally, some serious ransomware…

  • paulBet

    Have several anti-virus programs. I hope they will work.

  • cheryl78

    The hackers are getting better and better…

  • Ashley

    I wonder where exactly they are keeping the data in those websites…