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EBayWall ransomware virus. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware
12

eBayWall ransomware attacks computer users, demands ransom from eBay

Ransom note from eBayWall ransomware

eBayWall ransomware virus is a malicious computer program[1] that attacks files on the computer system, encrypts them and adds .ebay file extension to them. After making all of the victim’s files inaccessible, the virus creates and saves eBay-msg.html file on desktop and also saves a copy of it in every folder that contains encrypted files.

The ransomware demands 8791905 USD (200000 XMR) from eBay, but not from regular PC users. The ransom note left on the system leads to an HTML page full of hate for eBay. The developer of the ransomware is disappointed with the company’s politics regarding cyber security. The ransom note even contains a table of eBay’s executives and their incomes.

This is the first ransomware that blackmails[2] one particular company, making it feel responsible for everyone infected. However, it is unsure how eBay is going to respond to the cyber criminal who developed eBayWall virus. So far, no data recovery tools are available, so victims are advised to remove eBayWall ransomware and restore files using data backups.

The fact that this ransomware managed to infect your computer shows that your computer system lacks protection. If you do not have a reliable antivirus and anti-malware software, we suggest you obtain these now. For eBayWall removal, we strongly recommend using Reimage software. It will help you to delete the malware and optimize the system afterward.

Ransomware attack vectors

The ransomware we described in this article, despite its shocking ransom demand, hardly differs from any other ransomware. It uses traditional malware distribution methods to infect target systems – email spam and likely Trojans.

To prevent ransomware from infecting your computer, NoVirus.uk[3] strongly suggests following these anti-ransomware rules:

  • Avoid opening emails sent by unknown people. Cyber criminals can use various phishing techniques to convince you that the suggested link or email attachment contains some relevant information. In reality, it’s just the way to force you to launch ransomware by yourself.
  • Never attempt to download and install illegal software as it is the primary source of malware. Even if you crack the software successfully, the malware that was bundled with it can be executed without your notice or after a short delay.
  • Update the software you have on your computer. It is important to have the latest versions of software to prevent hackers from exploiting vulnerabilities in outdated software.
  • Have an up-to-date anti-malware software to identify and block malware before it infects your computer.

Remove eBayWall ransomware from the system

We recommend you to remove eBayWall virus ASAP so that you could continue using your computer without worries. We strongly suggest using professional security programs for ransomware removal, because it is very hard to uninstall such dangerous computer viruses manually.

If you have already downloaded a malware removal tool, it is important that you update it before using it. Besides, the ransomware might attempt to block your attempts to delete the virus. For this reason, you have to use these eBayWall removal instructions we prepared to restart your computer in Safe Mode with Networking.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall eBayWall ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual eBayWall virus Removal Guide:

Remove eBayWall using Safe Mode with Networking

Remove eBayWall using the given tutorial.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove eBayWall

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete eBayWall removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove eBayWall using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of eBayWall. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that eBayWall removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove eBayWall from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Unfortunately, you have no option but to be patient. The ransomware is under analysis and sooner or later experts might release a free decryption software. It depends on complexity of the virus. It might be that the only hope to recover files is eBay, although we are sure that the huge company won't pay a ransom to cybercriminals – it simply encourages them to continue blackmailing people or companies. Therefore, we suggest trying these data recovery methods we provide:

If your files are encrypted by eBayWall, you can use several methods to restore them:

Use the Data Recovery Pro trick

Data Recovery Pro is a software that might help you to revert .ebay file extension files back to normal. Although there are no guarantees that it will work, we believe that this method is worth trying.

No data recovery methods were released so far

Unfortunately, at the moment there are no eBayWall decryption tools available.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from eBayWall and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References