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Hermes 2.1 ransomware virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware
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Hermes 2.1 version makes its appearance

The image displaying Hermes 2.1 ransom notes

Hermes 2.1 virus is the latest version of Hermes ransomware which emerged in the cyber space in the beginning of this year. Then, the original version did not last very long as IT experts have managed to find an antidote – decrypter.

It seems that the perpetrators did not lay their arms down. In April, the perpetrators released another version – Hermes 2.0. It did not receive much success either. It took another couple of months to come up with the improved version.

Recently, Hermes 2.1 ransomware was spotted. It encodes files and appends .hrm file extension. This time the perpetrators indeed improved the malware – it deletes shadow volume copies. It is possible to decrypt them only with the original decrypter or cloud backup copies[1].

This new version has an amusing feature as well. It seems that the ransomware developer is a fan of classical music as it places the mp3 code of Vivaldi‘s Spring composition[2]. What is more, the perpetrator mentions Wichita State University located in Kansas city. There are also two email addresses visible: BM-2cTSTDcCD5cNqQ5Ugx4US7momFtBynwdgJ@bitmessage.ch and BM-2cT72URgs1AWGV6Wy6KBu2yuj3ychN5vxC@bitmessage.ch.  It is unclear whether the perpetrators deliberately attempted to leave a hint about their location and identity, or it is just a diversion.

Fortunately, Hermes 2.1 malware is already detectable by the majority of security applications as Trojan[Ransom]/Win32.AGeneric, Ransom.Hermes. Trojan.GenericKD.6154143, etc. It functions via the file called as ClrgraphicsOperation[3]

Certainly, the malware might disguise under alternative file. If you noticed some of your files already locked and marked with the .HRM extension, it is high time you initiated Hermes 2.1 removal. Reimage orMalwarebytes Anti Malware will help you in this situation.

Ransomware transmission peculiarities

Usually, ransomware viruses are spread via these channels:

  • Spam email attachment
  • Fake email attachments
  • Exploit kits
  • Trojans disguised in apps and browser extensions

Considering the executable name, it is likely that the malware is spread in gaming sites at the moment. If you value your data, you should consider avoiding such domains. It is common knowledge that pirated software, keygens, and cracks have been popular tool exploited by malware developers.

Likewise, in order to limit the possibility of Hermes 2.1 hijack, install a couple of different type of applications. In addition, be careful reviewing spam emails especially if they are sent by the official institutions. Examine the content of the message and inquire the official institution again to verify the received attachment. Now let us review options how to remove Hermes 2.1 malware,

Eliminate Hermes 2.1 ransomware

When it comes to ransomware, manual termination hardly grants wanted results. Remove Hermes 2.1 virus with the assistance of a security tool. If you cannot launch it, reboot the system in Safe Mode.

Afterward, you should be able to access the tool and complete Hermes 2.1 removal. Only after the elimination is complete, proceed to data recovery. You might try using the free Hermes decrypter designed for the original version. Though this malware is mainly spread in the US territory, its latest version might also divert to Europe: Germany[4], France, or another country.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Hermes 2.1 ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Hermes 2.1 virus Removal Guide:

Remove Hermes 2.1 using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Hermes 2.1

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Hermes 2.1 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Hermes 2.1 using System Restore

In case the first method failed, perform System Restore to access the malware elimination tool and remove Hermes 2.1 ransomware.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Hermes 2.1. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Hermes 2.1 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Hermes 2.1 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Hermes 2.1, you can use several methods to restore them:

Data Recovery Pro method

Though this software is designed to recover files damaged or altered due to a system crash, it might assist you in recovering some of your files.

Hermes 2.1 Decryptor

In this link you will find information about original Hermes decryption process. Though there are already two newer versions, there is still a chance that the software might be efficient.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Hermes 2.1 and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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