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Lilplay. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Adware

Lilplay.com virus – another credit card scam that pretends to be legit streaming website

Example of Lilplay scam

Lilplay is promoted as s service that allows accessing movies, games, music, books and other content for the members. However, it is reported as a scam and charging users for services they do not want.[1] According to the research, it seems to be related to or created by the same people who launched Geeker and Tzarmedia websites.

Lilplay.com by Eimhir Ltd tricks users into trying a free membership. However, in order to explore the content on the website, people are asked to create an account and enter their credit card details. Nevertheless, they are promised a free trial; soon they notice that their cards were charged for various subscriptions and memberships.

Unfortunately, users rarely read Privacy Policy, Terms of Use[2] and other user reviews online. Forums are full of victims’ reports who have suffered from Lilplay scam. People claim that they were charged from $1 to $30 without even knowing it. However, if you would read their Terms of Use, you would find that they look shady and hard to follow.

Owners of the website found numerous reasons how to complicate the membership and charge people for the services they do not use. Additionally, users report that cancellation of membership also costs a couple of dollars. Compared to legitimate video streaming websites, this situation looks shady and unfair.

Additionally, subscribers reported that the lilplay.com website does not contain all the promised movies or books. However, the content you might be allowed to access might be illegal too. It means that developers might violate law and stream movies without paying for the creators.

The main problems are related when users try to cancel their membership or get back their money for the services they did not use. Nevertheless, people can call support service via +44-203-300-0135 or 1-302-722-4141 phone numbers or send an email to support@lilplay.com; they barely get needed help.

Therefore, you can only remove Lilplay transactions by contacting your bank and informing about being victimized by cyber criminals. Your bank should block money transfers to this shady website owners. However, they won’t be able to get back your money.

Be careful with Lilplay ads

Security experts from NoVirus.uk[3] report that various adware programs can promote lilplay.com website and persuade people into trying it. It is reported that such ads promise to get a five-day free trial, offer special membership prices and claim to have newest movies, books or software. However, all these tricks are used for getting user’s credit card information.

If you see an increased amount of ads promoting this service, you should check your computer’s security with anti-malware/anti-spyware software. We highly recommend Reimage for Lilplay removal. Once you scan the device, all ads and redirects to this website will stop.

Learn how to identify phishing website

As we have already mentioned, lilplay.com might be promoted with the help of potentially unwanted programs (PUP) that are used for pushing numerous ads on the affected computers.

These cyber infections spread bundled with freeware and might enter the system when you install new software using Recommended/Quick setup which does not openly disclose about third-party software. Thus, you have to use Advanced/Recommended settings only.

However, catching Lilplay virus by accidentally installing is only one side of the problem. The scam website itself looks legitimate and stresses out its credibility and best features. Therefore, if you do not check the information about it online, you might not suspect anything shady. For this reason, you have to double-check the information about developers, read user reviews and Terms of Use before you enter your personal information.

One of the clearest signs that you entered on a phishing website is that you are asked to enter your credit card details for the free membership. Indeed, popular sites such as Netflix asks to do the same. However, you should always be aware that there are many scammers out there, and you have to make sure that you are signing in for the legit service.

Get rid of Lilplay.com scam

If you receive tons of pop-ups promoting this service, you should proceed to Lilplay adware removal. You can do it either manually by following the guide below, or you can scan the device with anti-malware software.

However, if you signed up for the membership and got charged a couple of times, you have to contact your bank immediately. Keep in mind that Lilplay’s support service won’t help you. These people will do anything to charge you more unless you will use legal language and convince them into getting back your money. However, it rarely happens.

Thus, in order to remove Lilplay subscription, you need to ask for help to your bank. Your bank will block these transactions and explain how to protect your credit card in the future.

You can remove Lilplay automatically with a help of one of these programs: Reimage, Malwarebytes. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Alternate Software
Malwarebytes

To remove Lilplay, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Lilplay from Windows systems

If you are bothered by Lilplay redirect issues or pop-ups promoting this service, follow these steps to remove adware from the Windows OS:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Lilplay and related programs
    Here, look for Lilplay or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Lilplay from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Lilplay or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Lilplay from Internet Explorer (IE)

Follow these steps to recover Internet Explorer after the Lilplay hijack:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Lilplay and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Lilplay removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Lilplay from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Lilplay should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Lilplay from Mozilla Firefox (FF)

Uninstall all questionable add-ons that might be responsible for displaying Lilplay.com ads.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Lilplay and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Lilplay removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Lilplay from Google Chrome

Get rid of suspicious Chrome add-ons and reset the browser to stop unwanted advertisements.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Lilplay and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Lilplay removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Lilplay from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Lilplay or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Lilplay removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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References

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