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Remove Online Advertising Support ads (Free Guide) - updated Jan 2020

removal by Lucia Danes - - | Type: Adware

Online Advertising Support is the PUP with the aim to collect users' information by displaying shady ads and injecting such material on common sites

Online Advertising SupportOnline Advertising Support – the potentially unwanted program that installs rogue browser extensions of the same name, to ensure the data tracking. This is an adware-type intruder that makes a huge difference to your experience online because it reroutes the traffic to advertising services and other questionable pages that expose to possibly malicious content. There are some particular sites that trigger the infiltration of this browser-based intruder, but mainly potentially unwanted programs get installed silently during the freeware installation from deceptive pages or even promotional ads and torrent services. The infiltration is unnoticeable, so it is possible that PUP got some time on your machine before it shows symptoms. Adware can access system settings during that time and damage the computer further. 

Online Advertising Support ads claim to offer services or programs that enhance internet browsing experience or keeps the machine virus-free. Unfortunately, the more applications and files this PUP can install, the more persistent the main threat becomes. Make sure to run a full system scan to get rid of the traces and associated files to make the cleaning process easier. Every installed app can generate more intrusive ads and track your browsing history for malvertising purposes, so your device becomes useless as a normal computer when everything ends in redirects of commercial content.

Name Online Advertising Support
Type  Adware 
Symptoms Commercial content appears as banners, blinking boxes, pop-ups, and in-text ads injected on commonly visited sites and on pages that occur out of nowhere as redirects. Advertisements promote shady software and other services
Danger  Each website the user ends up browsing on includes ad-tracking techniques and tracks information about preferences and habits while surfing online. There is no guarantee that personal information is not accessed since redirects go through third-party services
Distribution  Freeware installation setups often include extra programs, and when the user skips through important steps the full list is downloaded on the machine. Deceptive pages can also trigger automatic PUP installation
Elimination  When you remove Online Advertising Support, rely on professional anti-malware and run the full system scan that can terminate every detected application and file
Repair  Potentially unwanted programs can access system settings and affect functions, files, and programs. To avoid further damage, get a system tool like ReimageIntego and run a scan to fix the corrupted files

People constantly ask questions about the Online Advertising Support virus and call the PUP like that because of intrusive and annoying symptoms the intruder causes. However, there is no reason to panic when the questionable application appears on the computer.

People are asking: 'Why do I see Online Advertising ads during my browsing?' or 'How can I remove ads by Online Advertising Support from each of my web browsers because they are following me as soon as I start my browsing?' The main thing that you need to know is that for the removal of this adware, you have two options – a manual termination option or the automatic removal option. However, you need to delete the main PUP that is causing all the symptoms to stop redirects and pop-up ads from appearing.

Online Advertising Support also known as Online Advertising or Advertising Support is an advertising platform that helps advertisers to drive traffic to their websites and promote themselves in this way. Of course, this platform is also expected to help these parties to increase their income.

However, many internet users have been complaining about Online Advertising Support ads or Online Advertising ads that keep interrupting them during their browsing. These ads are appearing because of the adware-type software[1] that can be installed on any computer without realizing that.

Once this adware enters the system, it hijacks all of the web browsers and starts showing tons of ads. There is one big problem that is related to that – as long as ads by Online Advertising are accumulating the money, its developers do not care what content is distributed through their platform.  Online Advertising Support adsOnline Advertising Support is the service with the purpose of filling up the screen with shady ads and useless content. There is nothing valuable, so you need to delete the PUP as soon as possible. Therefore, you should be very careful because you may get redirected to a very unsafe website that may try to expose your computer to various cyber threats. Furthermore, if you are constantly seeing these annoying Advertising-Support ads, there is a high possibility that this potentially unwanted program is collecting data that is related to your browsing habits.[2]

In most of the cases, such programs collect information about people's most visited websites, data that they enter when visiting them, their PCs' IP address, location, etc. You need to remove Online Advertising Support as soon as possible to avoid privacy issues or identity theft.

Even though Online Advertising Support removal seems difficult or even not possible because of the many associated programs and applications that are hidden all over the system, you can perform the PUP elimination by yourself and pretty quickly of you employ professional anti-malware programs for the system cleaning. Then you should ensure that the machine can work without interruptions by relying on PC repair tools like ReimageIntego, which can indicate affected files and programs for you. 

Deceptive sites expose the user to shady and dangerous material

This advertising platform may be closely associated with numerous freeware and shareware as any other potentially unwanted program that is distributed with the help of misleading online sites and insecure freeware installation setups. Many experts[3] have noticed that such shady ads may appear right after you install an unfamiliar freeware that had an ad-supported application as an extra attachment.

Such dubious intruders can be easily avoided if you just check every program that you are going to install. That is why you should read the end-user license agreement (EULA) section before any questionable installation. Try not to rush the installation process by going for quick or recommended options. Instead, select the Custom or Advanced installation method and try to find hidden attachments. Unmark attachments that raise questions and seem suspicious to you. Then continue with the installation of the desired program only.

Rush to remove Online Advertising Support virus to avoid permanent damage

The adware that is related to this platform may extremely annoy you. Therefore, you need to remove it as quickly as possible. Check your recently installed programs and delete the odd-looking applications or unfamiliar installations. Online Advertising Support virus may add various programs on the machine without your permission, so the PUP is persistent.

Since this is the issue, Online Advertising Support removal requires help from professional security tools that can find all the associated programs and files that affect the detection and infection termination. Anti-malware tools can find intruders and programs or files posing a risk to the machine

Follow the simple instructions below and remove Online Advertising Support from your browsers too since the silent intruder can access more settings and change them. This is the reason why you may benefit from system repair tools as well when cleaning virus damage and trying to improve the speed and performance of your PC.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Online Advertising Support ads, follow these steps:

Uninstall Online Advertising Support from Windows systems

Get rid of the shady program and remove all traces of Online Advertising Support virus

To remove Online Advertising Support from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Online Advertising Support (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Erase Online Advertising Support from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Online Advertising Support from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Online Advertising Support-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Online Advertising Support, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Online Advertising Support and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Online Advertising Support-related entries.Uninstall from Mac 2

Remove Online Advertising Support from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Online Advertising Support and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Online Advertising Support removal.Reset Internet Explorer

Delete Online Advertising Support ads from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Online Advertising Support-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of Online Advertising Support from Mozilla Firefox (FF)

Go through settings and installed applications to get rid of Online Advertising Support

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Online Advertising Support and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Online Advertising Support did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Online Advertising Support removal.Reset Firefox 2

Eliminate Online Advertising Support from Google Chrome

Reset the Chrome, so all the suspicious extensions get to be terminated

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Online Advertising Support by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Online Advertising Support-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Online Advertising Support removal.Reset Chrome 2

Uninstall Online Advertising Support from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Online Advertising Support and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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