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Remove Online Advertising Support ads (Free Guide) - updated Jan 2020

removal by Lucia Danes - - | Type: Adware

Online Advertising Support is the PUP with the aim to collect users' information by displaying shady ads and injecting such material on common sites

Online Advertising SupportOnline Advertising Support – the potentially unwanted program that installs rogue browser extensions of the same name, to ensure the data tracking. This is an adware-type intruder that makes a huge difference to your experience online because it reroutes the traffic to advertising services and other questionable pages that expose to possibly malicious content. There are some particular sites that trigger the infiltration of this browser-based intruder, but mainly potentially unwanted programs get installed silently during the freeware installation from deceptive pages or even promotional ads and torrent services. The infiltration is unnoticeable, so it is possible that PUP got some time on your machine before it shows symptoms. Adware can access system settings during that time and damage the computer further. 

Online Advertising Support ads claim to offer services or programs that enhance internet browsing experience or keeps the machine virus-free. Unfortunately, the more applications and files this PUP can install, the more persistent the main threat becomes. Make sure to run a full system scan to get rid of the traces and associated files to make the cleaning process easier. Every installed app can generate more intrusive ads and track your browsing history for malvertising purposes, so your device becomes useless as a normal computer when everything ends in redirects of commercial content.

Name Online Advertising Support
Type  Adware 
Symptoms Commercial content appears as banners, blinking boxes, pop-ups, and in-text ads injected on commonly visited sites and on pages that occur out of nowhere as redirects. Advertisements promote shady software and other services
Danger  Each website the user ends up browsing on includes ad-tracking techniques and tracks information about preferences and habits while surfing online. There is no guarantee that personal information is not accessed since redirects go through third-party services
Distribution  Freeware installation setups often include extra programs, and when the user skips through important steps the full list is downloaded on the machine. Deceptive pages can also trigger automatic PUP installation
Elimination  When you remove Online Advertising Support, rely on professional anti-malware and run the full system scan that can terminate every detected application and file
Repair  Potentially unwanted programs can access system settings and affect functions, files, and programs. To avoid further damage, get a system tool like Reimage Reimage Cleaner Intego and run a scan to fix the corrupted files

People constantly ask questions about the Online Advertising Support virus and call the PUP like that because of intrusive and annoying symptoms the intruder causes. However, there is no reason to panic when the questionable application appears on the computer.

People are asking: 'Why do I see Online Advertising ads during my browsing?' or 'How can I remove ads by Online Advertising Support from each of my web browsers because they are following me as soon as I start my browsing?' The main thing that you need to know is that for the removal of this adware, you have two options – a manual termination option or the automatic removal option. However, you need to delete the main PUP that is causing all the symptoms to stop redirects and pop-up ads from appearing.

Online Advertising Support also known as Online Advertising or Advertising Support is an advertising platform that helps advertisers to drive traffic to their websites and promote themselves in this way. Of course, this platform is also expected to help these parties to increase their income.

However, many internet users have been complaining about Online Advertising Support ads or Online Advertising ads that keep interrupting them during their browsing. These ads are appearing because of the adware-type software[1] that can be installed on any computer without realizing that.

Once this adware enters the system, it hijacks all of the web browsers and starts showing tons of ads. There is one big problem that is related to that – as long as ads by Online Advertising are accumulating the money, its developers do not care what content is distributed through their platform.  Online Advertising Support adsOnline Advertising Support is the service with the purpose of filling up the screen with shady ads and useless content. There is nothing valuable, so you need to delete the PUP as soon as possible. Therefore, you should be very careful because you may get redirected to a very unsafe website that may try to expose your computer to various cyber threats. Furthermore, if you are constantly seeing these annoying Advertising-Support ads, there is a high possibility that this potentially unwanted program is collecting data that is related to your browsing habits.[2]

In most of the cases, such programs collect information about people's most visited websites, data that they enter when visiting them, their PCs' IP address, location, etc. You need to remove Online Advertising Support as soon as possible to avoid privacy issues or identity theft.

Even though Online Advertising Support removal seems difficult or even not possible because of the many associated programs and applications that are hidden all over the system, you can perform the PUP elimination by yourself and pretty quickly of you employ professional anti-malware programs for the system cleaning. Then you should ensure that the machine can work without interruptions by relying on PC repair tools like Reimage Reimage Cleaner Intego, which can indicate affected files and programs for you. 

Deceptive sites expose the user to shady and dangerous material

This advertising platform may be closely associated with numerous freeware and shareware as any other potentially unwanted program that is distributed with the help of misleading online sites and insecure freeware installation setups. Many experts[3] have noticed that such shady ads may appear right after you install an unfamiliar freeware that had an ad-supported application as an extra attachment.

Such dubious intruders can be easily avoided if you just check every program that you are going to install. That is why you should read the end-user license agreement (EULA) section before any questionable installation. Try not to rush the installation process by going for quick or recommended options. Instead, select the Custom or Advanced installation method and try to find hidden attachments. Unmark attachments that raise questions and seem suspicious to you. Then continue with the installation of the desired program only.

Rush to remove Online Advertising Support virus to avoid permanent damage

The adware that is related to this platform may extremely annoy you. Therefore, you need to remove it as quickly as possible. Check your recently installed programs and delete the odd-looking applications or unfamiliar installations. Online Advertising Support virus may add various programs on the machine without your permission, so the PUP is persistent.

Since this is the issue, Online Advertising Support removal requires help from professional security tools that can find all the associated programs and files that affect the detection and infection termination. Anti-malware tools can find intruders and programs or files posing a risk to the machine

Follow the simple instructions below and remove Online Advertising Support from your browsers too since the silent intruder can access more settings and change them. This is the reason why you may benefit from system repair tools as well when cleaning virus damage and trying to improve the speed and performance of your PC.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Online Advertising Support ads, follow these steps:

Uninstall Online Advertising Support from Windows systems

Get rid of the shady program and remove all traces of Online Advertising Support virus

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Online Advertising Support and related programs
    Here, look for Online Advertising Support or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Erase Online Advertising Support from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Online Advertising Support or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove Online Advertising Support from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Online Advertising Support and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Online Advertising Support removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete Online Advertising Support ads from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Online Advertising Support should be removed from your Microsoft Edge browser.

Get rid of Online Advertising Support from Mozilla Firefox (FF)

Go through settings and installed applications to get rid of Online Advertising Support

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Online Advertising Support and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Online Advertising Support removal. Click on 'Reset Firefox' button for a couple of times

Eliminate Online Advertising Support from Google Chrome

Reset the Chrome, so all the suspicious extensions get to be terminated

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Online Advertising Support and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Online Advertising Support removal. Click on 'Reset' button to complete your removal

Uninstall Online Advertising Support from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Online Advertising Support or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Online Advertising Support removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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