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Remove (Sep 2016 update) - Updated Guide

removal by Linas Kiguolis - - | Type: Browser hijacker

Reasons to stay away from virus can seem like a regular search tool for people who have never encountered a browser hijacker in their life. Sadly, this vague search tool is actively promoted with a help of a potentially unwanted program (PUP) that is often called virus. This PUP is also known under Findwide, Toolbar, and Findwide Search names. When someone installs this program on the system, it quickly alters some browser settings and sets the aforementioned URL as browser’s default start page. Unfortunately, this computer parasite can infiltrate the most popular web browsers – Google Chrome, Mozilla Firefox, and Internet Explorer. Once this trio gets affected, some symptoms of hijack can be spotted immediately. Just like we have said, the victim might notice that the browser launches the indicated URL on the startup and then displays the FindWide search engine. On top of that, the hijacker changes the default new tab page preferences, and this change can be noticed easily, too. However, there are some changes that cannot be spotted that easily. This hijacker adds tracking cookies into infected web browser to collect information about user’s browsing sessions and learn more about his or hers browsing activities and personal interests. These non-personal details about the user are used to deliver targeted advertisements, which can appear in pop-up windows or just be hidden between the organic search results powered by the questionable search engine that this hijacker presents.

Even though Find Wide search may appear to be reliable at first, you should better not trust its search results. Be aware that this hijacker has solely been developed for monetization purposes, which means that its main objective is to promote third-party websites, increase their rank in search results, collect users’ clicks, and so on. Therefore, whenever you initiate a search using that site, you may experience redirects to suspicious websites of its affiliates. Sites advertised this way often prove to be unreliable; therefore, by exploring such results, you risk exposing your computer to various cyber threats and ending up with a spyware or malware variant on your PC. Thus, to say at least, redirect virus is a useless application that we do not recommend using. The quickest and easiest way to remove is to perform a full system scan with a reputable and updated anti-malware, such as ReimageIntego.

How can this program hijack my computer? hijack can happen when the user recklessly installing another freeware or shareware example. Programs that contain other third-party software are known as software packages, or software bundles. Such software bundles are mostly promoted both on corrupted/suspicious websites and reliable download sources, such as Download, Cnet, Soft32, Softonic, and so on. There are hundreds of free programs that contain installers of various add-ons, plug-ins, toolbars, and apps and that in order to opt them out you have to check every free program that you are going to install. For that, we recommend reading users’ reports, EULA, Privacy Policy and other relevant information. Besides, we recommend to choosing Advanced or Custom installation option because such preference should disclose all ‘additional components’ added to your download and allow deselecting them. If you detect a notification saying that you agree to set as your default start page, search provider, and a new tab, you should opt out of such propositions without any delay. Already missed doing so? Don’t worry, we have already prepared removal guide that can be found below. removal tutorial

Do not waste your time expecting virus to get better. You should follow removal instructions provided below and delete this pest from the system without any worries. If you cannot remove virus manually, send us a question or delete it with automatic malware removal tool. 

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner. snapshot hijack

To remove, follow these steps:

Erase from Windows systems

Go to recently installed programs list using guidelines below and uninstall FindWide virus.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Remove from Mac OS X system

Look through the system for FindFide app and uninstall it.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Uninstall from Internet Explorer (IE)

Clean the browser from FindWide components using instructions provided below. Be careful!

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Get rid of from Mozilla Firefox (FF)

To remove the hijacker from Firefox, complete these additional steps:

1. Go to Firefox Help Menu. Find TroubleShooting information option there and click on it.

2. In the Application Basics panel, find Profile folder and click on Open Folder button that is next to it.

3. Find the user.js file and delete it.

4. Restart Firefox and, if needed, carry out the following instructions then.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Eliminate from Google Chrome

Delete preferences and extensions related to FindWide virus. These instructions explain how to do it:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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  1. Romena says:
    September 30th, 2016 at 8:35 am

    Thanks – these guidelines helped me to remove the hijacker!!! Im so happy :3

  2. VivaLaFiesta says:
    September 30th, 2016 at 8:37 am

    thanks so much for the help!!!!

  3. Phoebe38 says:
    September 30th, 2016 at 8:39 am

    Really helpful – I hardly understand anything thats related to computer settings, but these instructions were very clear and I have managed to delete this virus on my own. Cant hide it – Im quite proud of myself. Thank you for your help!

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