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Remove Shopper Pro (Updated Guide)

removal by Jake Doevan - - | Type: Adware

Should I download Shopper Pro to my computer?

If you are thinking about installing Shopper Pro, you should know that this browser extension is deemed as a potentially unwanted program (PUP) and “adware.” According to PC security experts, this ad-supported extension is trying to earn the money for its developers by initiating various marketing campaigns letting them generate pay-per-click income. However, we should warn you that, because of Shopper Pro virus, you may find yourself on a suspicious website seeking to increase the number of its visitors. Besides, these redirects can be very disruptive and can also lead your browser to crash. Thus, if you have recently noticed shopperpro64.dll running in the background and suspect this adware to be hiding in your machine, run ReimageIntego and perform Shopper Pro removal without a delay. At the moment of writing, this adware concentrates at Google Chrome web browser and, according to the most of its victims, fails to leave this browser. If you want to uninstall Shopper Pro from Chrome, make sure you use the latest version of SpyHunter anti-spyware.

How can I get infected with Shopper-Pro PUP?

Shopper Pro adware has been tested for a long time. The latest its version is called Shopper Pro 3, which can be downloaded from the official website of this browser plugin. However, it has also been found that this is not the only way that is used for spreading it. You can also become a victim of Shopper Pro hijack after installing some freeware or shareware. Beware that it can be a quite popular download manager, media player, PDF creator, and so on. However, it doesn’t mean that you have to stop using free applications to avoid this or other adware-type infections. In order not to waste your time with Shopper Pro removal, you should download freeware as carefully as possible. Please, do NOT agree with optional components that are typically offered once you select Advanced/Custom installation settings. Also, stay away from Quick or Recommended installation options to prevent optional software and its installation without asking you permission for that.

Shopper Pro pop-up ads that can show on the most popular web browsers

How does this adware work?

Questions about Shopper Pro

As noted earlier, Shopper Pro belongs to the ‘adware’ group. So, it’s not surprising that once installed it initiates various system changes and starts generating advertisements. In most of the cases, it hijacks each of web browsers (Chrome, IE, Firefox, Safari) and then starts showing pop-up ads, banner ads, in-text links, interstitials, pop-under ads, full-page ads, and other intrusive forms of advertisements filled with both commercial and non-commercial content. The majority of the “Ads by Shopper Pro” and “Shopper Pro ads” inform about the latest discounts, price comparisons, sales and similar things. Unfortunately, but clicking them puts you at the risk, no matter how interested in those deals you are.

Besides, it’s important to stress the fact that Shopper Pro displays its ads by using a specific technique. To make them engaging, developer of this adware relies on tracking cookies that are set to collect and send information like search terms, mostly viewed pages, clicks in certain websites, PC’s IP address, location, etc. to remove servers. Consequently, third party advertisers can prepare ads for each user personally and make Shopper Pro ads appealing. This tactic does work since people fall for clicking on them more frequently. Therefore, we highly recommend you to remove Shopper Pro from your computer because the longer you keep it installed, the more data can leak, including the details that you may not be keen on sharing.

How can I delete Shopper Pro virus from my computer?

First of all, let’s discuss Shopper-Pro prevention. As you may have already understood, you should be very careful when downloading free software from unknown sources. Pay attention to the developer, read End User’s License Agreement, Privacy Policy, and similar information and dedicate some time on the examination of the freeware. Besides, don’t be lazy to monitor the entire installation process of free software and stay away from Custom or Advanced installation option!

To remove Shopper Pro permanently, we would recommend using a powerful anti-spyware. That’s because it will help to remove all potentially unwanted programs, malicious/unwanted files, and even viruses. Thus, even though the add-on itself can be removed from the system manually, you are not recommended to do that. That’s because you can skip some of the related files and the primary executable of this adware and leave it uninstalled. If you checked the Internet, you could find such phrases as “Shopper Pro won’t uninstall” that clearly reveal what are we talking about.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Shopper Pro, follow these steps:

Eliminate Shopper Pro from Windows systems

To remove Shopper Pro from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Shopper Pro (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall Shopper Pro from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Shopper Pro from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Shopper Pro-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Shopper Pro, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Shopper Pro and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Shopper Pro-related entries.Uninstall from Mac 2

Remove Shopper Pro from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Shopper Pro and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Shopper Pro removal.Reset Internet Explorer

Get rid of Shopper Pro from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Shopper Pro-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Erase Shopper Pro from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Shopper Pro and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Shopper Pro did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Shopper Pro removal.Reset Firefox 2

Delete Shopper Pro from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Shopper Pro by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Shopper Pro-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Shopper Pro removal.Reset Chrome 2

Eliminate Shopper Pro from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Shopper Pro and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Jake Doevan
Jake Doevan - Computer technology expert

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  1. trever says:
    January 8th, 2014 at 1:42 pm

    It did not work HOW TO REMOVE Shopper Pro?

    If you noticed ads by Shopper Pro on your computer, its a clear sign that this program is inside your computer. If you want to get rid of it, follow this guide:
    1.Click Start -> Control Panel -> Programs (or Add/Remove Programs) -> Uninstall a Program.
    2.Here, look for Shopper Pro and similar unknown entries.
    3.Select Uninstall/Change and click OK to save the changes.
    will not remove or disable

  2. Paul says:
    February 27th, 2014 at 12:28 pm

    When i pressed the uninstall button, my computer broke down. Every single time the same. What should i do?

  3. Sage says:
    July 26th, 2014 at 1:12 am

    Just want to say thank you for this tool! Ive been fighting this stupid thing for the past 36 hours and was getting REALLY frustrated. Even after running malwarebytes (great program too) and superantispyware (also excellent) I still had this shopper pro issue, and my “uninstall” would NOT uninstall. I downloaded your “Spyhunter4” tool and at this moment its 95% complete and it has found over 1700 threats!!! Ones that the other two did not recognize. Shopper pro has 184 files on my system, and groovorio has 698. Thats just two of the 29 main programs that were installed on my system! All because I wanted to watch Game of Thrones and dont have NetFlix or HBO! I hope this works, 1700 infections!!!! CRAZY!

  4. Dina says:
    August 1st, 2014 at 6:53 pm

    Did it work Sage?

  5. Yaeger says:
    August 3rd, 2014 at 10:57 pm

    I could only “Disable” Shopper Pro from Firefox 31.0; but cannot “Uninstall” it from Control Panel of Windows Vista nor “Disable” it from IE 9.0.

  6. mady says:
    August 8th, 2014 at 6:56 am

    it wouldnt let me uninstall it because it kept saying close all chrome broswer windows what should i do?

  7. Lorraine says:
    November 21st, 2014 at 6:10 pm

    I have the same problem. I go to the Control Panel and I cant uninstall the program because it tells me to close all Chrome Browser windows. I dont have anything open except for the Control Panel, so theres nothing to close.

  8. Nrwoops says:
    August 12th, 2014 at 12:29 pm

    Nothing works , i tried about 20 programs in the past 3 hours and nothing works. uninstall button doesnt work as always! What do i have to do now to get rid of some stupid shit like this? Format my computer? for just a stupid program now that wont uninstall ffs THIS IS RIDICULOUS

  9. MADasHELL says:
    August 15th, 2014 at 11:51 pm

    I, too, have been fighting this parasite.
    If I ever meet the people responsible for this … I WILL MAKE SURE THAT THEY CAN NEVER DO THIS TO ME OR ANYONE ELSE AGAIN! Do they really think I would be happy to have this installed in my computer? Then do they really believe I would ever use their ads to buy something from them? Do people really buy anything from them? Ever?
    *** Rant complete ***
    I have followed the above courses of action, as well as a couple other helpful suggestions.
    Uninstall appeared to do something, but the shopper-pro icon remains in the programs list with no data for the size of the program anymore.

    Has anyone tried to use the restore to a previous recovery point?

  10. mathilda99 says:
    November 11th, 2015 at 8:49 am

    Ads by Shopper Pro are extremely intrusive. In comparison to other adwares, the pop-ups that it displays the majority of the page and do not allow to view the original content. Very very intrusive!

  11. pee yuuh says:
    November 12th, 2015 at 12:57 am

    why cant I find it on the Programs list? I have disabled the add-on from both Chrome and Firefox, but those dubious Shopper Pro ads keep showing up

  12. troy,d Admin says:
    November 12th, 2015 at 12:59 am

    i assume that shopper pro has been updated and now appears to be even more tricky. I mean that it is not even installed and cant be removed from add/remove programs. I assume that to get rid of those ads, pee yuuh, you will have to install anti-malware. Hope will get fixed soon. I had this pest and i know what does it mean to have it.

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