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Remove Shopper Pro (Updated Guide)

removal by Jake Doevan - - | Type: Adware

Should I download Shopper Pro to my computer?

If you are thinking about installing Shopper Pro, you should know that this browser extension is deemed as a potentially unwanted program (PUP) and “adware.” According to PC security experts, this ad-supported extension is trying to earn the money for its developers by initiating various marketing campaigns letting them generate pay-per-click income. However, we should warn you that, because of Shopper Pro virus, you may find yourself on a suspicious website seeking to increase the number of its visitors. Besides, these redirects can be very disruptive and can also lead your browser to crash. Thus, if you have recently noticed shopperpro64.dll running in the background and suspect this adware to be hiding in your machine, run Reimage Reimage Cleaner Intego and perform Shopper Pro removal without a delay. At the moment of writing, this adware concentrates at Google Chrome web browser and, according to the most of its victims, fails to leave this browser. If you want to uninstall Shopper Pro from Chrome, make sure you use the latest version of SpyHunter anti-spyware.

How can I get infected with Shopper-Pro PUP?

Questions about Shopper Pro

Shopper Pro adware has been tested for a long time. The latest its version is called Shopper Pro 3, which can be downloaded from the official website of this browser plugin. However, it has also been found that this is not the only way that is used for spreading it. You can also become a victim of Shopper Pro hijack after installing some freeware or shareware. Beware that it can be a quite popular download manager, media player, PDF creator, and so on. However, it doesn’t mean that you have to stop using free applications to avoid this or other adware-type infections. In order not to waste your time with Shopper Pro removal, you should download freeware as carefully as possible. Please, do NOT agree with optional components that are typically offered once you select Advanced/Custom installation settings. Also, stay away from Quick or Recommended installation options to prevent optional software and its installation without asking you permission for that.

Shopper Pro pop-up ads that can show on the most popular web browsers

How does this adware work?

As noted earlier, Shopper Pro belongs to the ‘adware’ group. So, it’s not surprising that once installed it initiates various system changes and starts generating advertisements. In most of the cases, it hijacks each of web browsers (Chrome, IE, Firefox, Safari) and then starts showing pop-up ads, banner ads, in-text links, interstitials, pop-under ads, full-page ads, and other intrusive forms of advertisements filled with both commercial and non-commercial content. The majority of the “Ads by Shopper Pro” and “Shopper Pro ads” inform about the latest discounts, price comparisons, sales and similar things. Unfortunately, but clicking them puts you at the risk, no matter how interested in those deals you are.

Besides, it’s important to stress the fact that Shopper Pro displays its ads by using a specific technique. To make them engaging, developer of this adware relies on tracking cookies that are set to collect and send information like search terms, mostly viewed pages, clicks in certain websites, PC’s IP address, location, etc. to remove servers. Consequently, third party advertisers can prepare ads for each user personally and make Shopper Pro ads appealing. This tactic does work since people fall for clicking on them more frequently. Therefore, we highly recommend you to remove Shopper Pro from your computer because the longer you keep it installed, the more data can leak, including the details that you may not be keen on sharing.

How can I delete Shopper Pro virus from my computer?

First of all, let’s discuss Shopper-Pro prevention. As you may have already understood, you should be very careful when downloading free software from unknown sources. Pay attention to the developer, read End User’s License Agreement, Privacy Policy, and similar information and dedicate some time on the examination of the freeware. Besides, don’t be lazy to monitor the entire installation process of free software and stay away from Custom or Advanced installation option!

To remove Shopper Pro permanently, we would recommend using a powerful anti-spyware. That’s because it will help to remove all potentially unwanted programs, malicious/unwanted files, and even viruses. Thus, even though the add-on itself can be removed from the system manually, you are not recommended to do that. That’s because you can skip some of the related files and the primary executable of this adware and leave it uninstalled. If you checked the Internet, you could find such phrases as “Shopper Pro won’t uninstall” that clearly reveal what are we talking about.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Shopper Pro, follow these steps:

Eliminate Shopper Pro from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Shopper Pro and related programs
    Here, look for Shopper Pro or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Uninstall Shopper Pro from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Shopper Pro or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove Shopper Pro from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Shopper Pro and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Shopper Pro removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of Shopper Pro from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Shopper Pro should be removed from your Microsoft Edge browser.

Erase Shopper Pro from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Shopper Pro and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Shopper Pro removal. Click on 'Reset Firefox' button for a couple of times

Delete Shopper Pro from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Shopper Pro and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Shopper Pro removal. Click on 'Reset' button to complete your removal

Eliminate Shopper Pro from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Shopper Pro or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Shopper Pro removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  1. trever says:
    January 8th, 2014 at 1:42 pm

    It did not work HOW TO REMOVE Shopper Pro?

    If you noticed ads by Shopper Pro on your computer, its a clear sign that this program is inside your computer. If you want to get rid of it, follow this guide:
    1.Click Start -> Control Panel -> Programs (or Add/Remove Programs) -> Uninstall a Program.
    2.Here, look for Shopper Pro and similar unknown entries.
    3.Select Uninstall/Change and click OK to save the changes.
    will not remove or disable

  2. Paul says:
    February 27th, 2014 at 12:28 pm

    When i pressed the uninstall button, my computer broke down. Every single time the same. What should i do?

  3. Sage says:
    July 26th, 2014 at 1:12 am

    Just want to say thank you for this tool! Ive been fighting this stupid thing for the past 36 hours and was getting REALLY frustrated. Even after running malwarebytes (great program too) and superantispyware (also excellent) I still had this shopper pro issue, and my “uninstall” would NOT uninstall. I downloaded your “Spyhunter4” tool and at this moment its 95% complete and it has found over 1700 threats!!! Ones that the other two did not recognize. Shopper pro has 184 files on my system, and groovorio has 698. Thats just two of the 29 main programs that were installed on my system! All because I wanted to watch Game of Thrones and dont have NetFlix or HBO! I hope this works, 1700 infections!!!! CRAZY!

  4. Dina says:
    August 1st, 2014 at 6:53 pm

    Did it work Sage?

  5. Yaeger says:
    August 3rd, 2014 at 10:57 pm

    I could only “Disable” Shopper Pro from Firefox 31.0; but cannot “Uninstall” it from Control Panel of Windows Vista nor “Disable” it from IE 9.0.

  6. mady says:
    August 8th, 2014 at 6:56 am

    it wouldnt let me uninstall it because it kept saying close all chrome broswer windows what should i do?

  7. Lorraine says:
    November 21st, 2014 at 6:10 pm

    I have the same problem. I go to the Control Panel and I cant uninstall the program because it tells me to close all Chrome Browser windows. I dont have anything open except for the Control Panel, so theres nothing to close.

  8. Nrwoops says:
    August 12th, 2014 at 12:29 pm

    Nothing works , i tried about 20 programs in the past 3 hours and nothing works. uninstall button doesnt work as always! What do i have to do now to get rid of some stupid shit like this? Format my computer? for just a stupid program now that wont uninstall ffs THIS IS RIDICULOUS

  9. MADasHELL says:
    August 15th, 2014 at 11:51 pm

    I, too, have been fighting this parasite.
    If I ever meet the people responsible for this … I WILL MAKE SURE THAT THEY CAN NEVER DO THIS TO ME OR ANYONE ELSE AGAIN! Do they really think I would be happy to have this installed in my computer? Then do they really believe I would ever use their ads to buy something from them? Do people really buy anything from them? Ever?
    *** Rant complete ***
    I have followed the above courses of action, as well as a couple other helpful suggestions.
    Uninstall appeared to do something, but the shopper-pro icon remains in the programs list with no data for the size of the program anymore.

    Has anyone tried to use the restore to a previous recovery point?

  10. mathilda99 says:
    November 11th, 2015 at 8:49 am

    Ads by Shopper Pro are extremely intrusive. In comparison to other adwares, the pop-ups that it displays the majority of the page and do not allow to view the original content. Very very intrusive!

  11. pee yuuh says:
    November 12th, 2015 at 12:57 am

    why cant I find it on the Programs list? I have disabled the add-on from both Chrome and Firefox, but those dubious Shopper Pro ads keep showing up

  12. troy,d Admin says:
    November 12th, 2015 at 12:59 am

    i assume that shopper pro has been updated and now appears to be even more tricky. I mean that it is not even installed and cant be removed from add/remove programs. I assume that to get rid of those ads, pee yuuh, you will have to install anti-malware. Hope will get fixed soon. I had this pest and i know what does it mean to have it.

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