My laptop recently showed signs of the FBI Moneypak malaware. I’ve tried using a system restore, and I’ve tried getting into safe mode. The FBI screen shows up in all three versions of safe mode (regular, with networking, and with command prompts). I’ve tried the Hitmanpro Kickstart, which detected and deleted the infected file; however, the FBI screen is still at start up in regular and all safe modes. Subsequent attempts at using Hitman fail to detect anything.
First of all, have you tried any of these steps:
* Access other account on your infected Windows system. If one of such accounts has administrator's rights, you will be able to launch anti-malware program.
* Deny the Flash to make stop your ransomware from functioning as it is set. In order to disable the Flash, go to Macromedia support and select ‘Deny’: http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.
* Set computer's date to the previous one when you haven't had your virus and scan the system with updated anti-spyware.
When dealing with FBI Moneypak, we recommend using FortectIntego.
If you want to get more information about FBI virus removal, read this guide: How to get rid of FBI virus?