I have the FBI mandiant virus. I am not able to get into windows at all.
When I shut off my computer then press f8 I can get to the safe mode option but it will take me to the FBI page again after ive pressed the safe mode option. Im not able to get into any programs to do a system restore or delete the files. I’ve also tried get into the program to end the process but it tells me access denied.
I have valuable files on my computer and trying not to lose them. Can anyone help me?