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Remove (Removal Instructions) - Oct 2016 update

removal by Gabriel E. Hall - - | Type: Browser hijacker

Can I trust is a Brazilian search engine that doesn’t seem very suspicious. However, if you have been using it instead of your homepage, we will have to disappoint you because it is considered a potentially dangerous search engine. First of all, it has been spreading with the help of bundling, so there is no surprise that people can’t remember when did it take over their web browser. Secondly, it is filled with tens of different links that have been redirecting people to suspicious or unsafe websites. It has already been labeled as a browser hijacker or a potentially unwanted program (PUP) what means that you should stay away from it and remove from the system if you have been using it for your searches. In this case, we believe that Reimage Reimage Cleaner Intego will be very helpful but you can also use your own anti-spyware program after updating it. This step is a must when trying to find all suspicious components on your computer.

In most of the cases, this hijacker infiltrates computers using a deceptive distribution method called “bundling”, so you cannot even realize that it has already entered the system. However, once you open your web browser, no matter if it’s Google Chrome, Mozilla Firefox or Internet Explorer, you will immediately realize that something is wrong. That’s because, once inside, virus replaces your default start page, search engine and new tab URL. In addition, it blocks your attempts to reset these changes back to normal. It’s better not to make searches with this search provider because it seems to be sponsored by third parties that are interested in showing altered search results for people and filling them with sponsored links and irritating advertisements. Consequently, redirect activity can make you visit predetermined websites that can even be unsafe websites. Another downside of this dubious search site is related to the collection of the data about its users. In order to find out more about people’s browsing habits and preferences, installs tracking software (cookies) on your browser and monitors your online activities. Unfortunately, you can never known what third-parties are allowed to access gathered information and for what purposes it may be used. Therefore, in order to prevent privacy violation and exposing your PC to malicious websites, you should remove this dubious search site from the system. hijack

How can I let this hijacker to my computer? removal from the system is recommended right after noticing this suspicious search engine on the system. We say “suspicious” because it tends to show people suspicious links, ads, weather forecast, and so on. In most of the cases, you can notice this hijacker right after downloading some freeware, such as download manager or PDF converter. Therefore, it’s not surprising that potentially unwanted programs infiltrate thousands of computers on a daily basis. There are hundreds of browser hijackers that rely on such distribution technique, such as,, and many others. In order to prevent their installation along with free software, it’s very important to install it correctly. Always select Advanced or Custom installation option because, in contrast to Quick or Basic, it’s expanded and set to disclose all available check boxes. Before clicking the ‘next’ or ‘I agree’ buttons, you should carefully read all notifications that are included in the check box and unmark ticks claiming that you agree to install browser add-on, plug-in, toolbars, or extension if you find any. Otherwise, hijack may result in diminished browsing sessions and make you visit suspicious websites unconsciously. 

Frequently asked questions (FAQ)

Question. I’ve opened my Chrome browser and noticed that instead of the usual homepage, there is some page called I’ve tried switching back to my old website but it does not work. What should I do?

Answer. is a browser hijacker which is installed on users’ computers without their permission. What is even worse, it installs programs preventing its removal. You should remove it as soon as possible because this program redirects to this website which is considered an unreliable homepage and search engine displaying links to sponsored websites. Therefore, get rid of it as soon as possible using some reputable anti-spyware software. Otherwise, hijacker will be coming back.

Question. I’ve noticed that a new homepage called has appeared on my Firefox browser. It can also be used as a search engine. It looks like a normal website. However, I’m troubled by the fact that it has appeared on my computer without my consent. Should I be worried?

Answer. Well, technically, you have given your permission for this website to be installed on your computer. However, this malware has not been installed openly as well. It employs the method called ‘bundling’ which relies on hiding potentially unwanted programs in additional options usually skipped by users. Keep in mind that this is not an application you should have on your computer and it is rather tricky to get rid of it for good. In order to do that, use a reliable anti-spyware tool or follow the guide below.

Question. I’m using this new search engine present on and I get an impression that the search results are rather different from the search results provided by my previous search engine… Is this page a reliable search engine?

Answer. receives revenue for displaying links to sponsored websites among genuine results. These links can redirect you to highly unreliable websites and result in the infiltration of further malware. Therefore, you should definitely go back to your old and reliable search engine. However, this hijacker can be very difficult to get rid of so you should trust this task to trustworthy anti-spyware like Reimage Reimage Cleaner Intego.

Question. I’m a little worried… I’ve noticed a new homepage on my browser called 123rede but I don’t recall changing it… Is it caused by some virus? I set the old homepage back but this page keeps reappearing… How can I remove it for good?

Answer. We can understand your concern, because if something happens on your computer behind your back, it signifies that there are certain programs on your computer responsible for these changes. In your case, you have encountered browser hijacker which has been installed on your machine together with some free programs. Since options regarding installation of additional programs are usually hidden in Advanced and Custom options, these programs tend to slip into users’ machines without them even noticing it. Another annoying feature of hijacker is its persistence in staying on your browser as it installs programs preventing you from uninstalling them. Therefore, follow the instructions below or use a professional anti-spyware tool to get rid of it for good.

Question. I’ve installed some new programs on my computer. After rebooting it, I’ve noticed a new homepage called on my browser. Can installation of new programs change my browsing settings?

Answer. Yes, it is a very likely possibility because most of the potentially unwanted programs tend to be distributed this way. is not an exception. It is bundled with free programs and hidden in additional options in order for users not to notice them. After they get to your computer, they change your browser parameters and set themselves instead of your default homepage and search engine, track your browsing-related information and redirect you to affiliated websites. Therefore, you should get rid of it as soon as possible and start being very attentive while installing new programs on your computer, especially if they are free.

How to remove virus?

In case your web browser has already been hijacked, you should take need actions in order to remove virus from your computer. For that, we highly recommend not wasting your time and trying to fix your computer manually. Keep in mind that this search engine is a serious browser hijacker which is ready to stay on your computer for as long as possible. To remove it with all of its components, you need to choose one of these tools that are listed below. After selecting one of them, you need to update it and run a full system scan. If you still think that manual removal is all what you need, use this guide:

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner. snapshot hijack example

To remove, follow these steps:

Uninstall from Windows systems

You must uninstall all components of browser hijacker. Look for 123rede and other apps that were installed on the same day. To fix Windows shortcuts, remove from the Target field.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Eliminate from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Erase from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Get rid of from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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