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Remove virus (Removal Guide) - Aug 2019 update

removal by Jake Doevan - - | Type: Browser Hijackers – a bogus search engine that lies about respecting the user's privacy PUP is a browser hijacker[1] which is presented as a privacy-respecting search engine. Unfortunately, it has been found to act in the opposite way – virus starts collecting specific information about the user right after it gets into the system. This data mostly includes browsing-related details such as commonly visited websites, hyperlinks accessed, and so on. However, some potentially unwanted programs are capable of spying on even more private information such as the name, surname, birth date, email address, and residence address of the user.

Also known as Chrome Search Win
Type Browser hijacker
Category Potentially unwanted program
Activities Advertising, redirecting, modifying browser settings
Danger level Low. Does not affect the computer system or its components
Found in Software bundles mostly
Removal Use Reimage Reimage Cleaner Intego to detect the suspicious app and get rid of it automatically/manually

Alternatively known as Chrome Search Win, it belongs to a wide group of browser hijackers impersonating Google Chrome. They started reappearing during the last months of 2017 and have been relying on almost identical user interface and features. If you happen to find, Clean My Chrome or Cleanserp on your computer, beware that they all belong to a highly questionable developer called Chrome Search.

Once is let into the system, it can initiate these potentially dangerous activities:

  • Assigning as a default search provider, new tab URL, and start page;
  • Blocking the user from resetting the browser parameters to the primary state;
  • Using tracking cookies to collect information about user's browsing habits;
  • Displaying ads that satisfy user's interests;
  • Redirecting the user to third party websites.

As you can see, despite the fact that tracks your online activity and might gather personally identifiable information, it can also cause commercial ads on your favorite websites. These ads are added using a virtual layer that covers the entire website without making modifications on it. Besides, bogus notifications might carry questionable offers of suspicious computer repair products for money swindling purposes.

Beware that such ads caused by can be dangerous as you can hardly know where are they redirecting you to. If you looked at the Privacy Policy of the website, you could find that developers of this search engine fail to take responsibility for the content they display. Thus, after clicking one of these sponsored ads, you may find yourself infected with malware[2]. virus generates annoying ads and disguises under Google Chrome.

No matter how trustworthy it seems, we highly recommend you to remove from your computer. For that, use professional security software, like Reimage Reimage Cleaner Intego.  If you are willing to remove this hijacker manually, use a step-by-step guide given at the end of this post. There you will find instructing steps for cleaning web browsers such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari.

If that is not enough, we should also add that ChromeSearch win describes itself as “the search engine that respects your privacy.” However, the Privacy Policy of this browser hijacker states the opposite: 

When you explicit provide us with your personal information whether or not on our request such as your name, e-mail and / or address, Chrome Search will save this information. If you choose to refuse to provide the information or to remove the information, the possibility exist that you are limited in the use of the services of the Website.

There is no question that this deceptive search engine must be avoided. Security experts from France[3] and other countries have already released recommendations to get rid of this hijacker right after it shows up. If you are looking at this search site right now, don't waste your time and initiate removal from all of the affected web browsers. - a browser hijacker that modifies the browser's homepage, engine, and new tab URL

Preventing potentially unwanted programs (PUPs)

It is not a secret that developers are ready to use various techniques to spread their viruses around. One of these methods is bundling their questionable applications together with regular programs to increase the rate of distribution[4]. This way, the benefit from reckless people who do not pay attention to the download/installation process and choose Recommended or Quick settings on the installer.

The permission to install the potentially unwanted program (PUP) is already pre-selected, and only Custom/Advanced options disclose the information about it. Therefore, you should always opt for the latter settings when installing freeware and decline additional applications. Additionally, take notice that automatical protection is not less important than the manual actions you take towards your online safety.

This is why we recommend every user to find a reputable anti-malware tool for their computer systems. Once you pick a particular program, browser the web for information on it, read users' and experts' reviews. Also, make sure that the program as many beneficial features as possible, including safe browsing. Continuously, keep your anti-malware regularly updated for its proper functioning. virus is a browser hijacker that lies about taking care of your privacy

Easy steps to remove virus

If you are wondering how to remove from your computer, you should know that this procedure can be done either automatically or manually. Automatic removal still remains the safest way to uninstall the hijacker as it helps you detect and delete all browser extensions and plug-ins that are related to the Chrome Search. As a result, your computer becomes hijacker-free within several minutes.

However, some people opt for manual removal. Thus, we have prepared detailed instructions that should guide you through the termination process. It is vital to follow them carefully since removing incorrect files might cause permanent computer damage. Note that the browser hijacker and all additional content that has been brought by the PUP needs to be eliminated or the suspicious program might easily return.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Remove from Windows systems

To fix Chrome Search Win redirects on Windows OS, use the guide below. You need to remove all suspicious programs related to this search engine. We also recommend eliminating other unknown apps that showed up on your computer on the same day when your browsers are hijacked.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Mozilla Firefox (FF)

Follow the guide below to learn how to uninstall and its components from Mozilla Firefox.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Delete from Google Chrome

To get rid of the virus, you need to clean your Google Chrome web browser from adware-related objects such as dubious extensions, plug-ins, and add-ons. Here is some explanation on how to do it.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari

If some rogue content has managed to find its way to your Safari web browser, you can clean this application by using the below-provided helping lines.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Erase from Internet Explorer (IE)

You can clean Internet Explorer from bogus content completely. What you have to do is follow these guidelines that are provided by our experts' team:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Eliminate virus from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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