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  (10/100) virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Browser hijacker – hijacker that has nothing to do with privacy virus illustration is a browser hijacker which is presented as a privacy-respecting search engine. Unfortunately, it has been found to act in the opposite way – virus starts collecting specific information about the user right after it gets into the system. 

Alternatively known as Chrome Search Win, malware belongs to a wide group of browser hijackers impersonating Google Chrome. They started reappearing during the last months of 2017 and have been relying on almost identical user interface and features. If you happen to find, Clean My Chrome or Cleanserp on your computer, beware that they all belong to a highly questionable developer called Chrome Search.

Once is let into the system, it can initiate these potentially dangerous activities:

  • Assigning as a default search provider, new tab URL, and start page;
  • Blocking the user from resetting the browser parameters to the primary state;
  • Using tracking cookies to collect information about user's browsing habits;
  • Displaying ads that satisfy user's interests;
  • Redirecting user to third party websites.

As you can see, despite the fact that this virus tracks your online activity and might gather personally identifiable information, it can also cause commercial ads on your favorite websites. These ads are added using a virtual layer that covers the entire website without making modifications on it.

Beware that such ads caused by can be dangerous as you can hardly know where are they redirecting you to. If you looked at the Privacy Policy of the website, you could find that developers of this search engine fail to take responsibility for the content they display. Thus, after clicking one of these sponsored ads, you may find yourself infected with malware[1].

No matter how trustworthy it seems, we highly recommend you to remove malware from your computer. For that, use a professional security software, like Reimage.  If you are willing to remove this hijacker manually, use a step-by-step guide given in the end of this post.

If that is not enough, we should also add that ChromeSearch win describes itself as “the search engine that respects your privacy.” However, the Privacy Policy of this browser hijacker states the opposite: 

When you explicit provide us with your personal information whether or not on our request such as your name, e-mail and / or address, Chrome Search will save this information. If you choose to refuse to provide the information or to remove the information, the possibility exist that you are limited in the use of the services of the Website.

There is no question that this deceptive search engine must be avoided. Security experts from France[2] and other countries have already released recommendations to get rid of this hijacker right after it shows up. If you are looking at this search site right now, don't waste your time and initiate removal from all of the affected web browsers. 

Preventing Potentially unwanted programs (PUPs)

It is not a secret that developers are ready to use various techniques to spread their viruses around. One of these methods is bundling their questionable applications together with regular programs to increase the rate of distribution[3]. This way, the benefit from reckless people who do not pay attention to the download/installation process and choose Recommended or Quick settings on the installer.

The permission to install potentially unwanted program (PUP) is already pre-selected, and only Custom/Advanced options disclose the information about it. Therefore, you should always opt for the latter settings when installing freeware and decline additional applications.

Easy steps to remove virus

If you are wondering how to remove from your computer, you should know that this procedure can be done either automatically or manually. Automatic removal still remains the safest way to uninstall the hijacker as it helps you detect and delete all browser extensions and plug-ins that are related to the Chrome Search. As a result, your computer becomes hijacker-free within several minutes.

However, some people opt for manual removal. Thus, we have prepared detailed instructions that should guide you through the termination process. It is vital to follow them carefully since removing incorrect files might cause permanent computer damage.

You can remove automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove virus you agree to our privacy policy and agreement of use.
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Chome Search Win removal from ChromeChome Search Win removal from FirefoxChome Search Win removal from Safari

To remove virus, follow these steps:

WindowsMac OS XFirefoxGoogle ChromeSafariInternet ExplorerMicrosoft Edge

Remove from Windows systems

To fix Chrome Search Win redirects on Windows OS, use the guide below. You need to remove all suspicious programs related to this search engine. We also recommend eliminating other unknown apps that showed up on your computer on the same day when your browsers are hijacked.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XFirefoxGoogle ChromeSafariInternet ExplorerMicrosoft Edge

Uninstall from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XFirefoxGoogle ChromeSafariInternet ExplorerMicrosoft Edge

Get rid of from Mozilla Firefox (FF)

Follow the guide below to learn how to uninstall and its components from Mozilla Firefox. You need to go to Add-ons first and then uninstall all suspicious entries. Then, change the default search provider or reset the browser to its previous state:

Chome Search Win removal from Firefox

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XFirefoxGoogle ChromeSafariInternet ExplorerMicrosoft Edge

Delete from Google Chrome

To get rid of the virus, go to Chrome Settings and scroll down till you see Advanced option. Click it and reset your Google Chrome Browser.

Chome Search Win removal from Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal
WindowsMac OS XFirefoxGoogle ChromeSafariInternet ExplorerMicrosoft Edge

Remove from Safari

To fix Safari browser, select Safari and Preferences. Then, remove all suspicious add-ons, including Chrome Search Win, and reset the browser to make sure that the virus is truly gone.

Chome Search Win removal from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button
WindowsMac OS XFirefoxGoogle ChromeSafariInternet ExplorerMicrosoft Edge

Erase from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XFirefoxGoogle ChromeSafariInternet ExplorerMicrosoft Edge

Eliminate virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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