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DXXD ransomware virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware

 

An overview of the DXXD ransomware:

It seems that hackers own some kind of ransomware manufacturing machine as they have recently struck the Internet users with yet another malicious creation – DXXD virus. As it is still a newbie, it is too early to decide what or who are the primary targets of this ransomware. Regarding the ransom note that this virus presents for its victims, one might suspect that it has connections with the recently swept-by restore@protomail.com and Fantom ransomware. In case you visited our website looking for a solution to remove DXXD virus, rest assured. We provide all the necessary instructions below this article. While you are getting accustomed to the operation ways of this ransomware, start DXXD removal by employing Reimage anti-malware.

Observing the current trends in the ransomware world, it is obvious that while some hackers concentrate on developing an invincible threat, others are more keen on showing off. This ransom may not give such ambiguous impressions as Cyber_baba@aol.com or Nagini ransomware. Certainly, the ransom note left by this virus does not leave an impression of refinement. The hacker makes fun of his victims by apologizing for the encrypted files. However, this poor play and disguise do not diminish the danger level of this file-encrypting malware. DXXD ransomware does not deviate from using ordinary encryption techniques.

The image of DXXD ransom note

However, it has one exceptional feature. While other viruses often leave their mark on the infected computer by appending an extension; the current malware leaves a bit different autograph. Let us take an example when notorious Locky first emerged; the virus marked the encrypted data by attaching the .locked extension. In this case, the corrupted files bear dxxd extension pinned after the original one. So, the infected computer file may look something like this: “randomfilename.jpgdxxd.”

Moreover, dxxd extension virus does not indicate the fixed amount of ransom in its ransom note that it drops on the computer after the data encryption. Instead, the ReadMe.txt document only features a couple of email addresses that the victims must contact in order to recover their files. Likewise, the current version of the file-encrypting malware might be just a test version before the grand improved edition will emerge. The .txt file contains brief instructions how to use a chat room. Besides such mocking notes, the ransomware provides two main email addresses: shellexec@protonmail.com and null_ptr@tutanota.de.

October 2016 update: Ransomware developers publicly announce having upgraded DXXD ransomware

Malware developers have joined DXXD support forums to announce that they are working on a more complex version of the virus. They claim having made the new version even more difficult to decrypt. Besides, they also seem to have changed their ways of hacking into servers. Now, the virus brute forces passwords using Remote Desktop Services. So, if your PC has already been infected with this ransomware, please change your Windows login details and other passwords on your computer.

Questions about DXXD ransomware virus

Another new feature that the virus developers have decided to integrate is the lock screen. The virus alters Windows Registry entries to display a notification screen whenever you try to log into your computer. The lock screen imitates a BSOD notification, announcing that the computer has been attacked by hackers and Microsoft Windows Security Center urges the administrator of the device to contact the provided emails. These emails are the same ones as provided in the ransom note, so it leaves us no doubt that this Legal Notice is fake. An example of this notification is presented below:

 Picture of fake Microsoft Windows Security Center notification

How the hackers distribute this parasite?

DXXD ransomware might employ several and intriguing forms of transmission to carry out its malicious mission. As it is common with the majority of ransomware threats, they attack users via elaborate spam messages which come as fake financial and package delivery reports. Regarding DXXD malware, it is suspected to spread via malware which generates fake messages which are seemingly issued by Windows Security Center. The ransom note is accompanied by additional alert informing about the hacked server. In any case, IT experts warn users to be very vigilant when reviewing spam folder. It would be best to ignore such emails even if they address you personally. Similar emails may contain infected links or scripts with ransomware executables. In order to decrease the number of such emails, install a powerful malware removal utility.

Is there a way to terminate the ransomware and recover the data?

First of all, DXXD removal should be performed. In this regard, do not waste time and switch to automatic elimination. Install a security application, for example, Reimage or Malwarebytes Anti Malware, and update it. The overall termination procedure does not require much of your time. If you struggle to remove DXXD virus because the essential computer functions fail to respond, feel free to employ our access recovery guide. Below it, you will also locate advice on data recovery.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall DXXD ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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To remove DXXD virus, follow these steps:

Remove DXXD using Safe Mode with Networking

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove DXXD

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete DXXD removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove DXXD using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of DXXD. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that DXXD removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove DXXD from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by DXXD, you can use several methods to restore them:

How useful is Data Recovery Pro?

Though there are not many guarantees that the software will succeed in encrypting or recovering all of your files, you might give it a try. The best way would be to recover the files using back-ups or acquire the original decrypter.

Opting for System Recovery

By enabling this function, you will acquire a valuable thing – time. Since the operating system is reverted to the previous state, you might find your files unaffected by the ransomware. But be quick! The ransomware might be on its way to locking your files again.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Shadow Explorer: does it help?

It is extremely practical in case ransomware does not delete volume shadow copies if your files first. Luckily, not all file-encrypting malware bear this feature. In relation to this, it is not known whether DXXD tends to so as well. Thus, you might have one more chance to retrieve valuable documents.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from DXXD and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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