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Error 268D3-XC00037 Tech Support scam virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Malware

All you need to know about Error 268D3-XC00037 Tech Support scam

Error 268D3-XC00037 Tech Support scam virus is a nasty computer virus that is meant to scam inexperienced PC users. It infiltrates the system silently and then starts sending deceptive pop-up messages to the user. It opens user’s browser automatically and loads a phishing website that pretends to be the real Microsoft support page. Of course, this giant company has nothing to do with such scams, who are using this company’s name to deceive unsuspecting computer users. Once the malware loads this phony website, it also triggers a pop-up message that says:

Error # 268D3-XC00037
Please call us immediately at +18886098597

The following information states that user’s computer “has alerted” Microsoft about a suspicious infection and that valuable personal information is being stolen from the computer by some mysterious virus. No matter how bizarre and suspicious these statements sound, some computer users believe in them and call the fake tech support number. If you see that your computer acts suspiciously, you should firstly search the web for more information about it before taking any actions, and scan the system with the anti-malware software to detect and root out all infections. If the computer starts opening web pages asking you to call support, realize that it is infected with a phony malware that displays false information to you and only wants to scare you. If you called this number, you would get in touch with scammers who try to sell useless software or services. If you have been attacked by tech support scam virus that is described in this article, you should remove Error 268D3-XC00037 Tech Support Scam virus with Reimage or another decent anti-malware software quickly. If you cannot launch the anti-malware software you already have or if the virus blocks access to security-related sites, start the PC in a Safe Mode with Networking using Error 268D3-XC00037 removal guidelines provided below the article.

Error 268D3-XC00037 Tech Support scam virus redirects user to phishing websites

How does one infect the computer with Error 268D3-XC00037 Tech Support malware?

Malware and spyware threats are distributed alongside popular free programs, so we suggest you always check what additional software is added to your download. You can do that when installing your selected program – just choose Custom or Advanced installation settings instead of Default or Standard ones and deselect unwanted additional downloads suggested to you. Additionally, avoid emails sent by people that you are unfamiliar with, and do not wander around shady third-party websites that do not seem trustworthy.

How to remove Error 268D3-XC00037 Tech Support scam virus?

To remove Error 268D3-XC00037 Tech Support scam virus, follow instructions provided below and prepare your PC for the removal procedure first. Then install a reliable anti-malware software (if you do not have it) or launch and update the one you already have. Then perform a system scan with the help of it. Delete every suspicious program that the scanner detects. To avoid such situations in the future, watch what you install to your device and explore sites online responsibly.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Error 268D3-XC00037 Tech Support scam virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual Error 268D3-XC00037 Tech Support scam virus Removal Guide:

Remove Error 268D3-XC00037 Tech Support scam using Safe Mode with Networking

If you cannot open your antivirus or anti-malware software, Error 268D3-XC00037 Tech Support scam virus might be blocking it. In such case, we strongly recommend you to reboot the infected computer into a Safe Mode with Networking. As you can see, instructions on how to do it are presented below.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Error 268D3-XC00037 Tech Support scam

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Error 268D3-XC00037 Tech Support scam removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Error 268D3-XC00037 Tech Support scam and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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  • Hackley

    Error 268D3-XC00037 pop-ups bother me every day…

  • moss

    Damn these tech support scammers. They speak with a strong indian accent and the one who have talked to me wanted to sell Windows Defender to me. Do you understand what it means? Its almost hysterical. However, users who are not that experienced in computing might buy that… Oh God. I cannot believe that there are people who fall for such scams… Its so sad

  • Aimee

    Cant stop these ads, everytime i close them they reappear

    • markarth

      Thats why you need to uninstall the virus that sends these ads to you…