Razy 5.0 ransomware / virus (Improved Instructions)

Razy 5.0 virus Removal Guide

What is Razy 5.0 ransomware virus?

Razy 5.0 virus is yet another money-seeking ransomware

Razy 5.0 virus has been released, and this version of Razy ransomware seems to be spreading in the form of Adobe document. Once the victim attempts to open it, Razy 5.0 malware displays a pop-up saying “Error on PDF file!” and then starts encrypting all victim’s files. Every encrypted file gets its original name replaced with a scrambled string and .razy file extension, which makes it easy to identificate the virus. Meanwhile, the virus displays a program window called “Razy,” which showcases a message saying:

Your computer files have been encrypted. Your photos, videos, documents, etc…
But, don’t worry! We have not deleted them, yet!
You have to pay 10€ PaySafeCard to get the decryption key.
Try anything funny and the computer has several safety measures to delete your files.
You have one chance to enter the PaySafeCard code! Be careful!

Surprisingly, the virus asks for a low ransom payment, however, this does not make the virus any better, and you should not support cyber crime by paying it. It seems that authors of this virus are not as greedy as other cyber criminals, however, as long as there is hope that malware researchers can crack the virus and create a free decryption tool, you shouldn’t pay up. Do not be scared by criminals threats promising to delete your files and remove Razy 5.0 ransomware from the system as soon as you can. For that, we highly recommend using ReimageIntego or SpyHunter 5Combo Cleaner software. You shouldn’t try to carry out Razy 5.0 removal manually as this way you can severely damage the computer system by erasing wrong files. It is better to rely on automatic malware removal tool as it makes no mistakes and can completely remove this virus from the system.

Razy 5.0 virus in action

How does Razy 5.0 virus infect the computer?

As we have already mentioned, this virus infects victim’s computer via a safe-looking PDF file. It seems that cyber criminals distribute this malicious file via deceptive email messages, claiming that they are delivering an important document that the victim needs to read immediately. Please be attentive because malicious email campaigns are probably the most efficient way of spreading ransomware nowadays. Many users still fall for crooks’ tricks and open malicious links or attachments and unknowingly invite the ransomware into the system. Just as we have said, once the victim attempts to open the Adobe Acrobat file, the virus displays a message box saying “Error on PDF file!” and in the meantime, starts encrypting all victim’s files. Just to let you know, a proper anti-malware tool can prevent this from happening, so if you haven’t protected your PC with such program already, do it as soon as you can.

How to remove this ransomware from the computer and restore your files?

If you have become a victim of Razy 5.0 ransomware virus, then you have to decide whether you wish to pay the ransom and support cyber criminals or not. Of course, we never tell our readers to pay up; however, in some cases, such small ransom can seem valueless compared to the value of encrypted data. If you decide not to pay the ransom, recover your files from a backup. Before you do that, make sure you remove Razy 5.0 virus first. For that, you should follow instructions provided under this article and start your PC in a Safe Mode first.

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What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Razy 5.0 virus. Follow these steps

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Remove Razy 5.0 using System Restore

  • Step 1: Reboot your computer to Safe Mode with Command Prompt
    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Razy 5.0. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that Razy 5.0 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Razy 5.0 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Razy 5.0, you can use several methods to restore them:

Take advantage of Windows Previous Versions feature

You can restore some individual files easily if you have enabled System Restore function on your computer. In such case, follow these steps:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Use ShadowExplorer

If virus failed to delete Volume Shadow Copies, then there is a great chance that you can recover your files now. Follow these instructions to restore encrypted data:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Razy 5.0 and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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