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Remove virus (Free Instructions)

removal by Olivia Morelli - - | Type: Browser hijacker

Why does redirect you to suspicious sites?

If you have experienced these redirects, most likely you have thought that your computer is affected by virus. In reality, this program is not harmful, but no one can deny that it is a highly annoying one. We have analyzed this program and decided to assign it to “browser hijackers” list due to its questionable functionality. It goes without saying that it belongs to “potentially unwanted programs” list, too. It is recommended to keep computer free of this program; otherwise, you will be forced to experience redirect issues, system slowdowns, and other problems that it can cause.

This search engine will appear in your browser in case you install Tracker Package extension. This extension can read and change all data on sites you visit, as well as manage your extensions, apps, and themes. It adds new homepage and search tool to the browser, which shows up immediately after user launches the web browser or a new tab. Do not be mistaken and do not think that this site offers a reliable search tool. It appears that it presents a lot of sponsored search outcomes, which are meant to point users to third-party websites. It is highly advisable to be very careful while using a search engine that advertises such sites, because after clicking on such paid search results you can be directed to sites that might be insecure. Let’s not forget the fact that the majority of unsafe websites are created to look secure; to avoid potential risks, we strongly recommend you to ignore invitations to update your programs or install new ones. In the worst scenario, you can allow installing a Trojan horse, and it is not a secret that such malicious programs spread around the Internet masqueraded as safe files. Beware of bogus Java Player, or Flash updates – these are the ones that usually distribute malicious files alongside them. We suggest installing software only from reputable sites. hijack

Questions about virus

We must note that this browser hijacker tracks your browsing preferences. Although it does not collect personal information, it can collect and store URLS that you visit, words that you enter into search engines, and similar information. The hijacker shares such information with third-parties for marketing purposes and later uses it to integrate sponsored content. If you do not want your search or browsing activity to be tracked, just remove You can delete it using a spyware elimination software, for instance, Reimage Reimage Cleaner Intego, or eliminate it manually with a help of removal guide that is provided at the end of this article.

How did I install this program?

There are two ways to install this program. You can download it from its official website, TrackerPackage(dot)com, or you can allow hijack your computer without even knowing about it. The second situation can occur in case you rush to install PC programs without even modifying installation settings in a proper manner. It is a must to set either Advanced or Custom settings for your installation because then you can access the list of optional apps added to your download and refuse to install them. This list of optional components frequently include statements that grant permission to change browser settings, add toolbars, extensions, new search tools, and so on. Make sure you deselect such permissions, too! removal tips

To entirely remove virus, you need to do two things. Please follow instructions provided below and delete components of this hijacker manually. In case you cannot remove them all, and also just to complete removal successfully, run a system scan using spyware removal tool afterward. If you do not have one, you can choose one of the following programs that out team recommends:

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove virus, follow these steps:

Remove from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Eliminate from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

Extension that you must remove is called Tracker Package. However, do not forget to check for other suspicious additions to your browser and delete the ones that you did not install by your choice.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall from Mozilla Firefox (FF)

Once you enter Firefox Add-ons panel, go to Extensions and remove an extension called Tracker Package. Do not forget to delete other suspicious extensions as well.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

Get rid of extension named Tracker Package, and also remove other suspicious add-ons as well.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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  1. Ozzy29 says:
    August 18th, 2016 at 7:58 am

    Deleted Tracker Package from my PC and this solved the problem.

  2. St3ll4 says:
    August 18th, 2016 at 8:01 am

    I uninstalled this program manually, but decided to install an automatic spyware removal tool just to see if there are any other threats on my PC. Detected more viruses. Thanks for recommending to scan my PC. Now my PC is clean, i guess. 🙂

  3. crawford says:
    August 18th, 2016 at 8:02 am

    I really thought that this browser extension can be useful, but it didnt meet my expectations. Sadly. Dont waste your time on Tracker Package.

  4. the.hills says:
    August 18th, 2016 at 8:03 am

    Just deleted this. Thank you!

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