Severity scale:  

Remove (Removal Guide) - Free Instructions

removal by Alice Woods - - | Type: Browser Hijackers is the PUP that has multiple purposes, one of them is to interfere with users' online browsing is the redirect virus or browser hijacker that gets installed by users or silently via shady software installations. This is a potentially unwanted program because it mainly gets on the device without any permission and starts affecting the speed of the computer or mobile device immediately after infiltration. This PUP even installs other programs to make sure that needed commercial content is delivered or questionable promotional pop-ups fill up the screen. Search Letter is the name of the browser extension that gets added on Google Chrome, Safari, or Mozilla Firefox once the browser is hijacked.

Unfortunately, you cannot notice the infiltration of virus because it has all the functions of adware,[1] potentially unwanted program and in-browser threats. This is closely related to Trovi hijack, so there is additional danger behind all the activities. Although it mainly affects the time online and browsing activities, the program alters some important settings of the system, so you need to eliminate the program as soon as possible.

Type Browser hijacker[2]
Symptoms Affects the speed of the infected machine, makes unwanted changes, affects the time online with redirects and commercial pop-ups
Mainly found on Mac OS supporting devices
Main danger Collects information about the user and his or her browsing habits, preferences
Distribution Freeware installations, deceptive sites, shady developers, commercial content
Elimination Use Reimage Reimage Cleaner Intego for system cleaning and removal is the manipulative program that is offered on promotional content as a useful search engine, so people tend to download the hijacker without even knowing. The main purpose of the intruder is to change settings of the web browsing tools, so all attempts are redirected to the needed domain, in most cases, has functions of the search engine since it provides the results once you try to search for something. Unfortunately, the list gets injected with shady content, often links redirect to commercial pages or suspicious domains instead of showing the useful material. PUP is focusing on redirecting and generating the advertising revenue for the publisher. Even though it may show Google or Yahoo search results, it is not related to legitimate engines or software providers. You need to get rid of the intruder because the more time it gets on the system, the more changes it makes to settings of your registry or alters startup preferences. mainly causes:

  • changes in settings of the browser;
  • diminished speed of the device;
  • installations of additional content. 

These symptoms indicate the PUP infiltration, but they appear after the infection itself, so you need to remove as soon as you notice those symptoms and can indicate the intruder. Get the anti-malware tool and run a system check to find and delete all possibly related files. browser is the PUP that hijacks the browser and redirects all the searches online to Trovi-based engine. installs addons and extensions to cause more redirects and visits or views on commercial pages. Potentially unwanted programs are sponsored by advertisers, so these redirects need to generate revenue for them. 

In most cases, redirect appears out of nowhere, and the website shows:

  • “Connecting to”,
  • “Waiting for”,
  • “Transferring from”.

You should note that behavior is not the best and can be considered suspicious from these messages or content that is intrusively filling your browser screen. Advertising content not originating from the site, in-text links that appear out of nowhere, changed homepage, new tab, and search engine preferences.

However, removal is not only about those settings and intrusive behavior because other programs, in-browser applications or just files left behind can cause renewal of the initial infiltration. You should get the tool that can scan the whole system and detect threats of all sorts. Try Reimage Reimage Cleaner Intego for the job and eliminate virus damage, PUP or even malware that is running on the device without you noticing. is the website that can be categorized as a potentially unwanted program because it comes to the machine without permission and even installs in-browser tools or extensions to affect the performance even more.

Fake tools, search engines, and applications come without permissions

There is a huge risk while browsing online. Expertais[3] always talk about how important it is to pay attention and be cautious of potential issues hidden behind suspicious internet content. Gambling sites, free download platforms, advertising services are not that harmless as it may seem.

Various questionable domains contain pop-unders or pop-ups that deliver malicious links or even causes direct downloads of PUPs, malware. These automatic installs are not disclosed and happen behind your back, but even those freeware downloads that you initiate yourself can reroute you to shady material and cause infiltration of an unwanted application.

Free-sharing platforms, p2p services, free software downloading pages contain pre-bundled packages, and when the user chooses Recommended or Quick options, all packed programs get on the machine automatically. You can avoid these infections by going for Advanced or Custom installations and de-selecting the shady apps from the list. elimination can fix various system problems at the same time of proper AV tool is used virus might not be the intruder that is running on the machine, but the result of a PUP infection. Such type of cyber threats interferes with your privacy because it gets access to your browsing history and other preferences regarding the time online. 

Remove as soon as you can, so any privacy issues can be avoided. Problems with your browsing safety arise immediately after the infiltration, so once the redirects start, you should react. Your identity may be at risk because browsing history and location are not the only data the PUP can obtain, your emails, other data stored on the machine and browser directly gets collected. removal is a fairly quick and easy process once you choose the trustworthy anti-malware program and perform a full scan on the machine. While getting antivirus program, the main criteria should be user reviews and official provider. This way, you can know that the tool is reliable and capable of detecting threats, shady files, and PUP damage.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Uninstall from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Delete from Mac OS X system

Make sure to get rid of as soon as possible if the program is causing problems on your device

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Erase from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Eliminate from Mozilla Firefox (FF)

Various content may get installed without your permission or even knowledge, so you should check the browser for any suspicious material and eliminate that manually

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Remove from Google Chrome is the threat that affects your browsing activities because all the searches go through this engine. You should set the browser to default to fix that

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Alice Woods
About the company Esolutions


Your opinion regarding