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Remove WPM virus (Removal Guide)

removal by Julie Splinters - -   Also known as WpManager | Type: Adware

Facts about WPM:

WPM (also known as WPM18.8.0.212, WpManager, etc.) is a potentially unwanted program that is related to Nation Zoom, Sweet Page, and alike potentially unwanted programs (PUPs). This infamous program is known for an arbitrary downloading ad-supported program to the victim’s computer. As soon as WPM is installed on the system, this program may cause system’s modifications that additionally help these hijackers or similar computer parasites display fake and annoying pop-up notifications, “ads by WPM,” “WPM ads,” “special offer for you by WPM,” and similarly named ads. Also, this rogue app can cause system slowdowns and redirects to unknown and potentially dangerous websites. In addition to this, if WPM adware hijacks the computer, it usually drops its own process, which is called Wprotectmanager.exe, and also starts gathering information about its owner. Moreover, you may notice changes on your Internet browsers (Opera, Safari, Mozilla Firefox, Internet Explorer, Google Chrome, etc.): your homepage and default search engine may be replaced with another rogue web search related website.

We do not recommend ignoring these changes because you may be tricked into visiting unfamiliar or insecure websites by clicking on search results generated by such fake search engines or by clicking on misleading pop-up ads. It can happen because these kinds of sources can contain suspicious redirecting hyperlinks. Unfortunately, we can assure you that the majority of these hyperlinks can end you up on suspicious or even harmful websites, so it is highly recommended NOT to use never-seen search sites and NOT to click on over-intrusive ads. In addition, if you have noticed Wprotectmanager.exe in your Windows Task Manager, you should immediately scan your computer with reliable anti-spyware like Reimage. Otherwise, you may notice annoying redirects, system crashes and similar issues and interferences that may be used to preclude regular computer use or even to infect your PC with more serious viruses.

WpManager pop-ups

How can WPM hijack affect my computer if I did not give my permission for this doubtful program to enter my system?

Questions about WPM virus

This dubious program is often distributed via free but questionable programs. This distribution method has been misused by many cyber criminals that seek to increase the distribution rate of their potentially unwanted programs. WPM is mostly spread in software bundles with other freeware or shareware. There are a few program types that are common PUP’s spreaders. Examples include:

  • Download managers;
  • PDF creators;
  • Media players;
  • MP3 converters;
  • other similar freeware.

In order to avoid this and similar potentially unwanted programs, you should avoid installing unknown programs that are usually filled with various attachments. Secondly, avoid visiting questionable and unsafe websites because they are also often used to distribute ad-supported plug-ins, potentially unwanted programs, fake updates or similar apps. Thirdly, if you are going to install an unfamiliar program, make sure you monitor its installation. For that, you should select one of these installation methods and follow the further installation instructions:

  1. Advanced;
  2. Custom.

If you have already noticed signs of WpManager’s existence on your machine, proceed to the page 2 to find out how to remove this vague app from your PC.

How to remove this rogue software from my computer?

As we have mentioned before, this program is unsafe, so you should remove it from the system as soon as possible. We also want to mention that this application is able to track your browsing history, search queries or other browsing related information. Even though this information is considered to be personally not identifiable, it can still contain some details that may reveal your identity for the developers of WPM. To remove this doubtful software, you should use a reliable anti-spyware program, such as Reimage. Alternative removal method is to delete this controversial program manually. To remove it this way, simply follow these steps and make sure you remove WMP virus for good:

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove WPM virus, follow these steps:

Delete WPM from Windows systems

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall WPM and related programs
    Here, look for WPM or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Get rid of WPM from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for WPM or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove WPM from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for WPM and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete WPM removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall WPM virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, WPM should be removed from your Microsoft Edge browser.

Eliminate WPM from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select WPM and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete WPM removal. Click on 'Reset Firefox' button for a couple of times

Erase WPM from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select WPM and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete WPM removal. Click on 'Reset' button to complete your removal

Delete WPM from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for WPM or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete WPM removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  1. RawGStar744fan says:
    November 26th, 2015 at 10:07 am

    That is a serious virus! It brought some other adware programs to my computer. As a result, my screen was so flooded with ads that I had nothing else to do than use my phone to search for solution. My computer was just working TOO SLOW and crashing all the time. I hope that you will not make the same mistake as I did; I got this program by downloading a stupid youtube mp3 downloader. Of course, I installed it using default mode! it was automatically picked, and I did not modify the installation settings. Poor me.

  2. leonardo says:
    November 26th, 2015 at 10:08 am

    Dangerous virus! My computer used to crash down all the time as I was trying to use my Internet Explorer. My PC was slow as snail. God damn it. Im getting SpyHunter.

  3. ChainzBlingz says:
    November 26th, 2015 at 10:10 am

    What a freakkkingg program!!! I downloaded SpyHunter because I wanted to scan my computer because I just could not get it why it was acting so weirdly lately. It was slow and my web browser did not work at all. All that I have got from this program was millions of pop-ups that followed me everywhere as I was trying to use the web browser (until the crash, of course, lol). I definitely recommend to kill this virus before it takes the control over your system!

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