Severity scale:  

Remove (Virus Removal Guide) - Jan 2021 update

removal by Olivia Morelli - - | Type: Stealing programs is a questionable search engine that alters browser settings without permission PUP is a browser hijacker[1] that can affect Google Chrome, Mozilla Firefox, Safari, Internet Explorer or other web browsers by altering their settings. These suspicious applications typically invade users' machines without their consent, using software bundling method. Because of that, browser hijackers are also categorized by security researchers as potentially unwanted programs.

Type Browser hijacker/PUP
Affected browsers Google Chrome, Mozilla Firefox, Safari, Internet Explorer, etc.
Main dangers Stolen personal information and malware infections
Distribution Bundling
Symptoms Altered browser settings, excessive advertisement, browser slowdown, etc.
Elimination For automatic elimination, download and install ReimageIntego. Manual instructions also available

Developers claim that the application applies very strict requirements to the search results, so the links that it provides are most accurately selected. However, it is not precisely the case. The truth is that hijacker creators only want monetary benefit by exposing users to as much sponsored content as possible. Therefore, the claims that the results are accurate are false and users have to deal with excessive advertisement instead.

We do understand why users might be tricked into wanting to keep the PUP. allows users to swap the backgrounds, which show spectacular views and the overall design of the website is simple, yet good-looking.

However, do not get deceived by these beautiful sightings as the dubious app can put your virtual and computer safety at risk. You should remove as soon as you notice it, especially if it entered your machine without permission.

There is a handful of reasons why people should not use this search site. Generally speaking, the search results that it may provide are very unreliable if compared to Google, Bing or Yahoo. Even though Bing is legitimate, you should not rely on it when it's related to virus or another search engine. Bing is only reliable when not in collaboration with third parties. browser hijacker

The following are the aspects of hijack that might cause you trouble:

  • is a browser hijacker.  Therefore, this dubious app alters the startup page, new tab URL, and search engine and sets it to This change might seem minor initially. However, if users decide that they want to navigate to the usual search engine, they will notice that action is impossible, as the hijacker reapplies merely its settings automatically.
  • is related to unknown parties and can cause browser's redirects to unsafe websites. Our security experts have checked search results that this search engine provides and found out that a considerable part of the links provided is sponsored. When we speak of third-party search engines, that is not surprising. However, the redirects raise the alarm because some third-parties may try to misuse this engine for spreading other PUPs or even viruses.
  • In addition to suspicious redirects, the PUP can display an enormous amount of advertisements. Internet browsing sessions might be turned into hell when every single website you visit is covered in pop-ups, hyperlinks, banners, video ads and similar. If you are not willing to receive such third-party content, you should not postpone removal.
  • The unwanted application can use personally non-identifiable information[2] (search terms, pages viewed, clicks, hardware/software information, browser's type, language, IP address, PC's location, etc.). Such data is collected to create an online profile then flood users with targeted advertisements. 
  • Once virus corrupts registries, settles down in Windows startup and starts executing processes on Task Manager, each of the web browsers may slow down, freeze, and crash more frequently then it used to.

If you have already experienced redirects, slowdowns, and other inconveniences, we recommend installingReimageIntego and initiating full system check. After that, your web browser will be PUP-free and perform as smoothly as just installed. potentially unwanted is a browser hijacker that alters web browser settings and shows non-genuine search results

Easy ways to avoid unwanted programs

Browser hijackers are classified as potentially unwanted programs because they spread using software bundling – an extremely popular marketing campaign used by freeware developers and PUP creators. It is unlikely that users would inject their machines with countless advertisements and system slowdowns.

Therefore, it is crucial to learn to install free software from the internet correctly. Security experts[3] advise to do the following:

  • Never rush the installation by clicking “Next” button without looking;
  • Read through EULA and Privacy Policy before you agree to Terms and Conditions;
  • When prompted, always pick Advanced or Custom installation mode. Avoid Recommended or Quick settings, as they do not adequately disclose the full lineup of programs that are about to be installed;
  • When in Advanced mode, remove any ticks next to add-ons, media players, toolbars, browser extensions and similar useless software. virus

Uninstall from your computer permanently

It goes without saying that removal should be your top priority. Such dubious applications are never a good idea to use. Thus, we recommend using legitimate Bing search engine, as it will not spam you with unwanted advertisements or slow down your browser.

You remove virus either manually or automatically. The latter is more convenient and only takes a few minutes. All you have to do is download a reputable security tool, bring it up to date and perform a full system scan.

Alternatively, you can also get rid of manually. You will find our detailed guide below this article. However, do not pick this method if you are not that computer-savvy individual. 

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Delete from Windows systems

To eliminate browser hijacker from Windows OS, follow these steps:

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Get rid of from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Remove from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Erase from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Eliminate from Google Chrome

Google Chrome's settings must be brought back to default after PUP uninstallation.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Olivia Morelli
About the company Esolutions

Removal guides in other languages

Your opinion regarding