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GoGameGo. How to remove? (Uninstall guide)

removal by Lucia Danes - - | Type: Browser hijacker

GoGameGo – a suspicious Google Chrome New Tab classified as a browser hijacker

GoGameGo toolbar hijacks Chrome

GoGameGo is a browser hijacker and Potentially Unwanted Program (PUP)[1] developed by The Whiz Ltd. It is promoted as a Google Chrome New Tab for gaming fans enabling quick access to the newest and most popular games. However, security experts highly question its behavior since GoGameGo toolbar has been found spreading by bundling and altering Chrome’s settings without PC’s user’s permission. Once installed, it not only injects the toolbar but also replaces startup page and search site with http://search.mysearch.com, as well as drops tracking cookies to monitor user’s web browsing activities.

Name GoGameGo
Developer The Whiz Ltd
Classification Browser hijacker, PUP
Danger level Low. Does not operate as a virus, but can corrupt web browser's settings and display misleading content
Symptoms GoGameGo toolbar installed, MySearch set as default search engine, redirects to http://search.mysearch.com, http://gogamego.thewhizproducts.com, excessive amount of ads
Distribution Bundling
Removal possibilities Automatic removal with Reimage recommended due to multiplicity of PUP-related files

Although the tool is not malicious, the search queries, such as how to remove GoGameGo virus prevail on various security websites and blogs. Such references have serious grounds. This PUP is almost never installed intentionally. It does not have a proper official website, except a Terms of Use website, which can hardly be accessed accidentally.

Potential users are typically tricked into downloading it along with freeware like third-party converters, viewers, download managers, and similar. Right after the install, Google Chrome gets hijacked subsequently exhibiting GoGameGo toolbar, MySearch search engine, and http://search.mysearch.com as a default start page and new tab URL. Nevertheless, stealthy installation and unpermitted browser’s changes are not the only reasons why we recommend initiating GoGameGo removal. This PUP might also:

  • Display third-party content in the form of pop-up ads, banners, in-text links, etc.
  • Alter search results in a way to display links to affiliate websites in priority.
  • Generate misleading online surveys or tech-support-scam alerts.
  • Continuously redirect to sites like http://gogamego.thewhizproducts.com offering similar products.
  • Install tracking cookies and accumulate user’s Search Data.

Although less experienced PC users might find it useful at first since it displays games in categories right on Chrome’s start page (Games of the day, Top Games, Our Picks, Most Popular, Newest), the links provided may redirect you to irrelevant websites. As pointed out in app’s Privacy Policy,

There are a number of places on the Site where you may click on a link to access other websites that do not operate under these Terms of uses, including third-party websites and even other websites operated by The Whiz, but which are governed by separate terms of Use, end-user license agreements and/or privacy policies.

In other words, the developer rejects responsibility for inadmissible data collection. Therefore, there’s a risk to expose personal information like email address, your name, location or telephone number to highly suspicious third parties.

GoGameGo virus can appear to be both intrusive and potentially dangerous. It aims at generating financial profit to its developers and partners from affiliate marketing. Thus, it may display an excessive amount of ads during web browsing, as well as continuously redirect the browser to questionable domains.

Thus, even though it’s not a virus, dieviren.de[2] urge people who have been tricked into installing it to download a professional anti-malware tool or update the one that is already running on the system and get rid of GoGameGo virus without delay. Our top pic tools for PUP and malware removal are Reimage, Malwarebytes MalwarebytesCombo Cleaner, and Plumbytes Anti-MalwareMalwarebytes Malwarebytes.

PUPs still rely on freeware

For more than a decade, PUPs, such as adware, are distributed by bundling,[3] and that does not seem to change shortly. Freeware developers monetize their free services by adding suspicious add-ons, toolbars, and other attachments as additional components.

Therefore, each time you decide upon installation of a new application, make sure to install a reliable one. Before downloading, make online research on it and check cybersecurity sites if they have it included in the database of PUPs.
Besides, choose Advanced or Custom installation option to unpack the bundle. Read the terms submitted on each installation window and unmark additional components.

Learn how to get rid of GoGameGo virus

GoGameGo is not a trustworthy Google Chrome's New Tab. It may initiate various browser's modifications to promote suspicious websites and earn money from advertising. Therefore, we would strongly recommend you to remove GoGameGo from Chrome and the system entirely.

GoGameGo removal process consists of two parts, i.e., elimination of PUPs and immunization of extensions. If you have no experience in dealing with unwanted programs, we would recommend performing the removal with an anti-virus tool, such as Reimage. If you want to get rid of it regularly, please follow these steps:

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove GoGameGo, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase GoGameGo from Windows systems

If you prefer manual removal procedure, follow the below instructions to get rid of GoGameGo from Windows OS:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall GoGameGo and related programs
    Here, look for GoGameGo or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove GoGameGo from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove GoGameGo from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for GoGameGo or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete GoGameGo from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for GoGameGo and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete GoGameGo removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of GoGameGo from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, GoGameGo should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall GoGameGo from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select GoGameGo and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete GoGameGo removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate GoGameGo from Google Chrome

This particular toolbar targets Google Chrome users. If it already replaced the new tab window, search engine, start pager, and other Chrome's settings, eliminate the program first as explained above and the reset the browser to revert back unauthorized changes:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select GoGameGo and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete GoGameGo removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase GoGameGo from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for GoGameGo or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by GoGameGo, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete GoGameGo removal process. Select all options and click on 'Reset' button

About the author

Lucia Danes
Lucia Danes - Virus researcher

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References

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