Remove Smilebox
Removal instructions

Severity scale:  
  (30/100)
Smilebox is also known as Mystart.smilebox.com | Type: Browser Hijackers

SmileBox is legitimate application that can be used for making slideshows, scrapbooks, invitations and other multimedia creations. This program is available not only on Windows but Mac OS as well. However, many our users have also reported it as annoying program that has some similar features to browser hijacker – it tends to redirect its users to various commercial websites, make the PC laggy and replace user's favorite search engine to Mystart.smilebox.com In addition, there are many references online describing it as rootkit-powered malware. That why many of internet users searches for information about smilebox virus removal. They treat some of smilebox activity as virus activity.

HOW DID I GET INFECTED WITH SMILEBOX?

Though in most of the cases it is installed manually, it can also be downloaded bundled with other problems without any administrator privileges required. In addition, this app changes browser settings and randomly sends its users to unwanted pages, like commercial websites or other insecure domains. As it turns out, Smilebox is not malware but rather a legitimate digital greeting/slideshow/scrapbooking desktop solution. However, if it has annoyed you to death, you may need some instructions on how to remove Smilebox.

HOW TO GET RID OF SMILEBOX?

Automatic Smilebox Removal Guide

You can remove Smilebox automatically with a help of one of these programs: SpyHunter, STOPzilla, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

It might be that we are affiliated with any of our recommended products. Full disclosure can be found in our Agreement of Use.
By downloading any of provided Anti-spyware software to remove Smilebox you agree with our Privacy Policy and Agreement of Use.
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What to do if you failed to remove the infection?
If you failed to remove Smilebox using SpyHunter, read here how to submit a support ticket or submit a question to our support team and provide as much details as possible.

Alternate Software

STOPzilla
We are testing STOPzilla's efficiency at removing Smilebox (2012-06-15 06:15:26)
Malwarebytes Anti Malware
We are testing Malwarebytes Anti Malware's efficiency at removing Smilebox (2012-06-15 06:15:26)
XoftSpySE Anti Spyware
We are testing XoftSpySE Anti Spyware's efficiency at removing Smilebox (2012-06-15 06:15:26)
Defender Pro Ultimate
We are testing Defender Pro Ultimate's efficiency at removing Smilebox (2012-06-15 06:15:26)
Virus Removal Phone Support
1-877-657-9614
Help Line to remove Smilebox

Smilebox screenshot

Smilebox snapshot

Smilebox manual removal

Kill processes:
smileboxtray.exe

Manual Smilebox Removal Guide

Step 1: Uninstall Smilebox and related programs

  • Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).
  • Here, look for Smilebox or any other recently installed suspicious programs.
  • Uninstall them and click OK to save these changes.

If you are Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program.

Step 2: Remove Smilebox from Windows shortcuts

  • Right click on the shortcut of Mozilla Firefox and select Properties.
  • Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus.

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Step 3: Remove Smilebox from each of your web browsers

Internet Explorer Mozilla Firefox Google Chrome
Remove dangerous add-ons
  • Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons
  • You will see a Manage Add-ons window. Here, look for Smilebox and other suspicious plugins. Disable these entries by clicking Disable:
Change your homepage if it was altered by virus:
  • Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  • Here, remove malicious URL and enter preferable domain name. Click Apply to save changes.
Reset Internet Explorer
  • Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  • Here, select Reset.
  • When in the new window, check Delete personal settings and select Reset again to complete Smilebox removal.
Internet Explorer Mozilla Firefox Google Chrome
Remove dangerous extensions
  • Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions.
  • Here, select Smilebox and other questionable plugins. Click Remove to delete these entries.
Change your homepage if it was altered by virus:
  • Click on the menu (top right corner), choose Options General.
  • Here, delete malicious URL and enter preferable website or click Restore to default.
  • Click OK to save these changes.
Reset Mozilla Firefox
  • Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information.
  • Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Smilebox removal.
Internet Explorer Mozilla Firefox Google Chrome
Delete malicious plugins
  • Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions.
  • Here, select Smilebox and other malicious plugins and select trash icon to delete these entries.
Change your homepage and default search engine if it was altered by your virus
  • Click on menu icon and choose Settings.
  • Here, look for the Open a specific page or set of pages under On startup option and click on Set pages.
  • Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage.
  • Click on menu icon again and choose Settings Manage Search engines under the Search section.
  • When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name.
Reset Google Chrome
  • Click on menu icon on the top right of your Google Chrome and select Settings.
  • Scroll down to the end of the page and click on Reset browser settings.
  • Click Reset to confirm this action and complete Smilebox removal.

What is browser hijacker?

Browser hijacker is a malicious program, usually a web browser plug-in or add-ons, which modifies web browser settings in order to change default search page, home page, new tab or error page. After that, it starts unwanted redirects to undesirable Internet sites. A browser hijacker also can record all web pages the user visits and send gathered information out through a background Internet connection.

Practically all browser hijackers are created for commercial, advertising or marketing purposes. However, there are lots of malicious versions of these programs that similarly to spyware or adware threats can be installed on the system without user's consent and often hide deep inside the system for avoiding their removal.

Symptoms showing that your computer was infected by Smilebox:

•  Changes in homepage and/or default search engine
•  Redirects to websites that are unknown and suspicious
•  Appearance of new tabs
•  Unknown sites in Bookmarks and Favorites list
•  Decreased speed of every Internet browser

Geolocation of Smilebox

This map reveals the prevalence of Smilebox. Countries and regions that have been affected the most are: South Africa, Philippines, Canada, Australia and United States.

QR code for Smilebox removal instructions

Smilebox qrcode QR is short for Quick Response. They can be read quickly by the mobile phones. QR codes can store more data than standard barcodes, including url links, geo coordinates, and text.
The reason we add QR code to the website is that parasites like Smilebox are really hard to remove on infected computer. you can quicly scan the QR code with your mobile device and have manual removal instructions to uninstall Smilebox right in your pocket.
Simply use the QR scanner and read removal instructions from mobile device.

Removal guides in other languages

Information added: 2014-09-11 03:27
Information updated: 2014-09-11 03:27

Ask us discussions

Modern viruses are really hard to remove. They have random file names, random registry entries, they can immitale legal products and files. Removal instructions sometimes can't Help to remove infection manually. Please take a look at our discussion where users like you share they experience in fighting the parasite:

Additional resources

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Users comments about Smilebox:

0
0
Violet
Smilebox MyStart was installed on my computer when I downloaded a Macromedia Flash update. Why on earth did a reputable program such as Flash come bundled with this invasive piece of trash??
1
0
Anonymous
I downloaded Smilebox awhile ago and found out that its not really what I needed. I googled on how to uninstall this program from your computer and heres what I found (go to this link): http://wiki.answers.com/Q/How_do_you_uninstall_smilebox Now I have already gotten rid of Smilebox and I want to share it with those people with this same problem.
* * *
If you wish to uninstall the Smilebox program from your computer, please do the following:

If you have Windows XP, click the Start button, then Control Panel. Select "Add or Remove Programs". When the list of programs comes up, click on Smilebox and then on the "Remove" button. If you are using a partner version of Smilebox it may have a slightly different name, such as, Hallmark Smilebox.*

If you have Windows Vista or Windows 7, click on the Start button, then Control Panel. Select "Programs and Features" ("Programs" for Windows 7 users). When the list of programs comes up, click on Smilebox and then on the "Uninstall" button. If you are using a partner version of Smilebox it may have a slightly different name, such as, Hallmark Smilebox.*

If you have Mac, the uninstall is a 3 step process: 1) close the icon on the menu bar (click the Smilebox icon and then select Quit from the menu options), 2) from the Applications folder, drag the Smilebox application to the trash, and 3) from your home directory, choose Library > Application Support folder, drag Smilebox to the trash. You can then empty your trash to clear Smilebox.
1
0
Melissa
I used Smilebox once, didnt find what I needed and it changed all of the settings on my computer. I learned latter that Smilebox has a D- rating with the Better Business Bureau, I am not surprised. I want it off my computer and out of my life too!
1
0
Pat Lawson
Please delete smilebox off my computer and out f my checking account. I used it once.
1
1
LLOYD ARNOLDI
PLEASE DELETE SMILEBOX ON MY COMPUTER .I NO LONGER WANT TO PAY FOR SOMETHING THAT I DONT USE .ALSO I DO NOT WANT MY CHKING ACCOUNT CHARGED IN THE FUTURE . 3-30-2013 6:00 CDT
1
1
Adela
now delete this from my computer
2
0
Adela
I hate smilebox. Please remove me from this service and unsubscribe me ASAP
1
1
DARLENE ATKINS
I WOULD LIKE U TO TAKE ME OFF SMILEBOX.... I DO NOT USE IT BUT HAVE TO PAY 4 IT EACH MONTH. THANK YOU.
More comments...

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