Remove Whitesmoke virus
Removal instructions

Severity scale:  
  (11/100)
Whitesmoke virus is also known as Whitesmoke redirect, Whitesmoke hijack, Whitesmoke toolbar | Type: Browser Hijackers

What is Whitesmoke?

Whitesmoke is a potentially unwanted program, which has been annoying PC users all around the world. In reality, it is not a virus but we still think that you should avoid it. Why are we so mean? No matter that this toolbar is closely related to Whitesmoke translator, which is presented as a translation software that “enables you to take any text from any text-based application, and automatically translate it into a destination language", it may also cause unwanted activities on your computer. When inside the system, Whitesmoke virus may initiate system changes and hijack each of your web browsers, including Internet Explorer, Google Chrome and Mozilla Firefox. After doing so, it may get ability to block such search engines as Google, Yahoo or Bing. When using Whitesmoke for your search sessions, you may receive altered search results. That's why we don't recommend you that. Also, you may be interrupted by annoying pop-up ads that may redirect you to unknown, unsafe and very suspicious websites.

To sum up, this program may help you not only with high quality translations. It has also been reported for its annoying redirections to unwanted websites, tons of misleading pop-up ads and slow downs that are usually initiated on each of web browsers. That's why you should think whether it's worth installing Whitesmoke translator or not. If you have already discovered Whitesmoke toolbar installed on your PC without any permission asked, you should get rid of it ASAP. In this case, we recommend you usingSpyHunter or other reputable anti-spyware that will help you to prevent unwanted activity on your computer and we do not recommend leaving it on your computer. If you are using Mac OS X, you should try Webroot SecureAnywhere AntiVirus.

HOW CAN WHITESMOKE hijack my computer?

There are many legitimate websites that promote Whitesmoke translator. However, the most of them don't realize that they promote Whitesmoke virus together with this freeware that is capable of infiltrating computers in a bundle with this translator. Of course, it may also infiltrate your machine in a bundle with other freewares and sharewares, so you should always monitor their installation process. How can you avoid this potentially unwanted program? First of all, you should start monitoring installation of freewares and sharewares. You can do that by reading Privacy Policy and End User's License Agreement. In addition, make sure you select Custom or Advanced installation of the freeware and then uncheck all suspicious check marks. If of these check marks says that you want to download Whitesmoke Toolbar to your computer, change your start page or default search engine, you should uncheck it. Once this program becomes active, it starts showing various icons that are named as “Improve Your PC” or similarly. After being clicked, they redirect users to dubious websites having been found to promote other unwanted applications. Besides, Whitesmoke virus replaces user's default start page to whitesmokestart.com on the IE and start changing search results and causing various pop up advertisements. That's why many security experts have started to list this software as 'Potentially Unwanted' one. 

HOW CAN I REMOVE WHITESMOKE VIRUS?

In order to uninstall Whitesmoke toolbar, you can use these manual steps: 

Automatic Whitesmoke virus Removal Guide

You can remove Whitesmoke automatically with a help of one of these programs: SpyHunter, STOPzilla, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Webroot SecureAnywhere AntiVirus is recommended remover to uninstall Whitesmoke virus. You should confirm using free trial that it detects current version of parasite.
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SpyHunter is recommended remover to uninstall Whitesmoke virus. You should confirm using free trial that it detects current version of parasite.
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What to do if you failed to remove the infection?
If you failed to remove Whitesmoke virus using Webroot SecureAnywhere AntiVirus SpyHunter, read here how to submit a support ticket or submit a question to our support team and provide as much details as possible.

Alternate Software

STOPzilla
We are testing STOPzilla's efficiency at removing Whitesmoke virus (2012-09-19 08:06:55)
Malwarebytes Anti Malware
We are testing Malwarebytes Anti Malware's efficiency at removing Whitesmoke virus (2012-09-19 08:06:55)
XoftSpySE Anti Spyware
We are testing XoftSpySE Anti Spyware's efficiency at removing Whitesmoke virus (2012-09-19 08:06:55)
Defender Pro Ultimate
We are testing Defender Pro Ultimate's efficiency at removing Whitesmoke virus (2012-09-19 08:06:55)
Virus Removal Phone Support
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Help Line to remove Whitesmoke virus

Whitesmoke virus screenshot

Whitesmoke virus snapshot

Whitesmoke virus Removal Process

Step 1

Uninstall Whitesmoke and related programs

Windows Mac OS X Step 2
Windows 7 / Vista / XP
  • Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).
Windows 8
  • If you are Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program.
Uninstall Whitesmoke and related programs
  • Here, look for Whitesmoke or any other recently installed suspicious programs.
  • Uninstall them and click OK to save these changes.
Windows Mac OS X Step 2

If you are using OS X, click Go button at the top left of the screen and select Applications.

Wait until you see Applications folder and look for Whitesmoke or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.

Step 2

Remove Whitesmoke from Windows shortcuts

Step 3
  • Right click on the shortcut of Mozilla Firefox and select Properties.
  • Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus.

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Step 3

Remove Whitesmoke from each of your web browsers

Internet Explorer Mozilla Firefox Google Chrome Safari Step 4
Remove dangerous add-ons
  • Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons
  • You will see a Manage Add-ons window. Here, look for Whitesmoke and other suspicious plugins. Disable these entries by clicking Disable:
Change your homepage if it was altered by virus:
  • Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  • Here, remove malicious URL and enter preferable domain name. Click Apply to save changes.
Reset Internet Explorer
  • Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  • Here, select Reset.
  • When in the new window, check Delete personal settings and select Reset again to complete Whitesmoke removal.
Internet Explorer Mozilla Firefox Google Chrome Safari Step 4
Remove dangerous extensions
  • Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions.
  • Here, select Whitesmoke and other questionable plugins. Click Remove to delete these entries.
Change your homepage if it was altered by virus:
  • Click on the menu (top right corner), choose Options General.
  • Here, delete malicious URL and enter preferable website or click Restore to default.
  • Click OK to save these changes.
Reset Mozilla Firefox
  • Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information.
  • Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Whitesmoke removal.
Internet Explorer Mozilla Firefox Google Chrome Safari Step 4
Delete malicious plugins
  • Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions.
  • Here, select Whitesmoke and other malicious plugins and select trash icon to delete these entries.
Change your homepage and default search engine if it was altered by your virus
  • Click on menu icon and choose Settings.
  • Here, look for the Open a specific page or set of pages under On startup option and click on Set pages.
  • Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage.
  • Click on menu icon again and choose Settings Manage Search engines under the Search section.
  • When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name.
Reset Google Chrome
  • Click on menu icon on the top right of your Google Chrome and select Settings.
  • Scroll down to the end of the page and click on Reset browser settings.
  • Click Reset to confirm this action and complete Whitesmoke removal.
Internet Explorer Mozilla Firefox Google Chrome Safari Step 4
Remove dangerous plugins
  • Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences.
  • Here, select Extentions and look for Whitesmoke or other suspicious entries. Click on the Uninstall button to get rid each of them.
Change your homepage if it was altered by virus:
  • Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  • Here, look at the Homepage field. If it was altered by Whitesmoke, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page.
Reset Safari
  • Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari....
  • Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Whitesmoke removal process.

Step 4

Complete Whitesmoke virus removal

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Whitesmoke registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: SpyHunter, STOPzilla or Malwarebytes Anti Malware.

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Geolocation of Whitesmoke virus

Map reveals the prevalence of Whitesmoke virus. Countries and regions that have been affected the most are: United States.

Removal guides in other languages


Information added: 04/15/15 01:12; information updated: 04/15/15 01:12

Additional resources

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Comments on Whitesmoke virus

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Alice
I got mine from (i dont have it anymore) but it lets you download files without of filling in the survey. It pops up on chrome, and even after i uninstall it it appears again. It also appears after i restart my computer or just turn it on. I also think it bothers the windows 8 version of Chrome to work properly. When i go to settings, they dont see whitesmoke, also the malware anti virus doesnt see any problems with my computer.
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Joe
5/18/14..My Webroot Secure Anywhere antivirus software just notified me that I had some malware on my machine - it was Whitesmoke.
Webroot removed 5 instances of it on my computer.
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bruce
I got it from downloading adobe acrobat. I was trying to delete the "safesearch" toolbar that was forcibly installed with Acrobat when I found "software updater" and this whiteSmoke garbage also stuck to my computer and will not be removed.
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John
I got it from tucows downloader. I am no longer using any of their services as they delivered this crap through their d/l manager.
Shame they became disreputable in my books
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Tom
The whitesmoke "legitimate software" may be a helpful tool to some but the virus that goes by the same name is horrible. It not only is causing redirects but is also blocking ability to remove other toolbars. This is very frustrating and I am having a tough time getting rid of it. This was not something I ever downloaded or agreed to and I am very astute when it comes to downloads.
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4
Jack
Im walking a friend through removing white smoke malware from her PC. Its causing ad pop-ups and slowing her PC. She has never intentionally installed any piece of legitimate WhiteSmoke software, translation or otherwise. Is the malware related to the company in any way? I dont know. But the programs share a name, and white smoke is most definitely a hard to eradicate virus.
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12
AriaL81
Hi
I am using WhiteSmoke software for years, I have checked with their support departement and it appears that WhiteSmoke "toolbar" is not a Virus. Its a toolbar.

If you dont want the toolbar you dont need to do what suggested here, just go to toolbar.whitesmoke.com webpage, it has guide + picture that helps remove it with ease.

Please dont mislead people to think "WhiteSmoke" is a virus, as I said I am using it for years and enjoying it so far ;).
2
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matt
appears the whitesmoke search engine virus is extreamly dangerous, i installed whitesmoke by accident on my computer, the toolbar and search website came up, now my laptop also has the whitesmoke search site as well. so affects browser settings.
Note: remove the program from your computer, and there may be several other programs too

To remove the whitesmoke from chrome:
- go to settings, extensions, disable whitesmoke, then remove
- then under settings, click on start up , open spacific pages click set pages, and remove whitesmoke search address,
- then under settings, click under search on the manage search engines, and remove the whitesmoke search address

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